98% Would Recommend
Latest Review 6 days ago
Craig K. on 02/12/2018
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Craig said the business did a great job.
Vehicle: Lexus SC 430
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Michael P. on 02/08/2018
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Michael said the business was clean. The staff was fast and honest.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 02/02/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
James J. on 02/03/2018
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"5 star service"
Service was 5 stars for a fast job and quality service!
Vehicle: Toyota 4Runner
Service Date: 02/02/2018
Review Created: 02/03/2018 09:33 AM
Adam B. on 01/30/2018
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Adam said the service was good.
Vehicle: Suzuki XL7
Category: Service
Service Date: 01/26/2018
Review Created: 01/30/2018
This review was collected via phone interview by Customer Research Inc.
Lauren B. on 01/29/2018
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Lauren said the staff were friendly, and did flawless work.
Vehicle: Nissan Rogue Select
Category: Service
Service Date: 01/26/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
BRIAN G. on 01/28/2018
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"Best Shop In Town"
Fantastic service! Gave me a loaner while my cat was being worked on. Took care of everything in a very timely manner. Highly recommend to anyone!
Vehicle: Pontiac Bonneville
Service Date: 01/26/2018
Review Created: 01/28/2018 05:40 AM
Patricia C. on 01/27/2018
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Patricia said the employee was able to fix her vehicle sooner than expected.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 01/26/2018
Review Created: 01/27/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE E. on 01/25/2018
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"Great service"
Very helpful and thorough service, and explained everything. Best of all, they do not try to push you to get services you don't need. I trust these guys! Only negative is that whenever I try to call or stop by when they open, I don't get a response/nobody is there. Hours say they open at 7:30 but nobody has been there before 8 when I have called or come by. Other than that, very happy!
Vehicle: Hyundai Accent
Service Date: 01/25/2018
Review Created: 01/25/2018 07:46 PM
Mark C. on 01/25/2018
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"Personal attention to your needs."
Casey (the owner) personally made sure I was taken care of. Abe at the front was also good to work with in explaining what I needed, and by offering additional services at a later date if I chose to ("not late in the day") when they already had my car up on the rack.
I will be taking my car, and other cars, back for service.
Vehicle: GMC Terrain
Service Date: 01/24/2018
Review Created: 01/25/2018 08:34 AM
Russel M. on 01/24/2018
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Russel said he's satisfied.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Elizabeth P. on 01/20/2018
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"Quick & attentive service!"
Abe was thorough with my repair needs! As a first time customer, I couldn't be more pleased! I will definitely use Briarwood again in the future.
Vehicle: Chevrolet Cruze
Service Date: 01/19/2018
Review Created: 01/20/2018 07:40 PM
Josh I. on 01/18/2018
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Josh said the staff was quick and honest. They gave him a better quote for the same work than another facility.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/10/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Jennifer H. on 01/05/2018
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"Friendly, Knowledgeable, thorough"
I loved that everything went as discussed and follow-up was great from Ab. Casey was courteous and helpful on a budget!
Vehicle: Honda Civic Si
Service Date: 01/05/2018
Review Created: 01/05/2018 08:34 PM
Amber P. on 01/05/2018
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"Briarwood is awesome"
The guys at briarwood are awesome. They are very professional and on time with repairs. I will definitely be coming back. I will be recommending my family and friends to briarwood.
Vehicle: Ford Explorer
Service Date: 01/05/2018
Review Created: 01/05/2018 07:55 PM
Tiffany T. on 12/29/2017
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"Quick and very nice will go back"
Quick professional will be going back
Vehicle: Chrysler 200
Service Date: 12/28/2017
Review Created: 12/29/2017 08:40 PM
Abdullah S. on 12/29/2017
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Abdullah said the service with this business took too long. They originally told him there were three things that needed to be changed, but later they told him there were five things that needed to be changed.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
MARSHALL H. on 12/28/2017
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"Positive"
These guys really know what they are doing. I had to delay my appointment time but they worked me in to their schedule.
MH
Vehicle: Cadillac SRX
Service Date: 12/27/2017
Review Created: 12/28/2017 05:59 AM
Bill G. on 12/27/2017
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Bill said the business was very professional.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Charlie C. on 12/27/2017
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Charlie said the business is honest and fast. He was happy with the overall result. They did a great job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Christopher M. on 12/19/2017
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Christopher said he had a good experience with the business. They were up front with the pricing, and they always try to help with the cost if the job is big. He has recommended them to others.
Vehicle: Lexus LS 400
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
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