98% Would Recommend
Latest Review about 9 hours ago
Robert P. on 11/18/2017
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"Great job!"
Although we have an old car, we were given information to help prolong the life and drive it even longer. We were treated professionally and our care finished on time Good job!
Vehicle: Lincoln Town Car
Service Date: 11/17/2017
Review Created: 11/18/2017 06:28 AM
JUSTIN R. on 11/15/2017
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"An Auto Shop That Cares About Their Customers"
Casey and his team do care about their customers. Always friendly and welcoming. They get the job done and make things right to your satisfaction.
Vehicle: Acura MDX
Service Date: 11/10/2017
Review Created: 11/15/2017 02:09 PM
Craig K. on 11/15/2017
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Craig said the business was quick and they did a good job. The staff pays attention to detail. They didn't get his vehicle dirty while they worked.
Vehicle: Lexus SC 430
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Candace G. on 11/09/2017
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"Good Work"
The service I received at Briarwood was very good. The front desk person was knowledgeable and very friendly. He didn't talk down to me as some mechanics will because I am a woman. He made feel as though I was an equal. While they could not find out why my van refuses to start for no reason, they did try everything within their power and knowledge to try and find it. In the end, all we can say is Loki is being Loki. I'll definitely come back as issues arise.
Vehicle: Chrysler Town & Country
Service Date: 11/09/2017
Review Created: 11/09/2017 09:34 PM
Larry A. on 11/08/2017
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"great place"
These guys know there stuff, excellent job
Vehicle: Lincoln MKZ
Service Date: 11/08/2017
Review Created: 11/08/2017 09:33 PM
Rikki G. on 11/06/2017
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Rikki said the business was very helpful.
Vehicle: Saturn VUE
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Kristi S. on 11/06/2017
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Kristi said the workers at this facility were honest and trustworthy. They fixed everything on her vehicle.
Vehicle: Oldsmobile Silhouette
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Mike E. on 11/03/2017
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"Tremendously honest"
When I made first contact, I was told up front that with the Briarwood schedule the way it currently looked, they would not even have the opportunity to take a look at my vehicle for almost a week. They gave me an estimate, along with a general idea of the diagnosis, and I took my BMW in for them to keep until they could get to it. My car was done in only 3 days, and well under the estimate. The diagnosis waa a bit more complicated than was the actual problem, and these chaps were honest and forthright about it. My business is won by people such as this, and my word shared. Tremendously well done. Thank you.
Vehicle: BMW 3 Series
Service Date: 11/03/2017
Review Created: 11/03/2017 08:18 PM
Jimmy M. on 10/30/2017
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Jimmy said this business provides great service.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 09/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
PHILLIP S. on 10/28/2017
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"Trustworthy and Professional!"
I've been taking my cars to Briarwood for over 10 years! Trustworthy, professional and always fix the issues!!!
Vehicle: Ford Edge
Service Date: 10/26/2017
Review Created: 10/28/2017 06:37 PM
Greg M. on 10/27/2017
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Greg said Abe was forth coming with information and treated him fairly.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/05/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Ashley O. on 10/20/2017
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Ashley said she was beyond impressed with Casey and Abe's honesty. She was impressed with how quickly they took care of her vehicle. They were informative and they kept her in the loop.
Vehicle: Dodge Journey
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
REBECCA M. on 10/16/2017
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"Casey, Abe, Mikey and the guys behind the closed door! "
I appreciate being able to trust mechanics to do the job right,and you always do. Also, appreciate being able to have a car to drive while mine is being fixed. Doesn't matter what car it is, as long as it goes! It's a pleasure doing business with you!
Vehicle: Audi A4
Service Date: 10/06/2017
Review Created: 10/16/2017 09:25 AM
Jordan E. on 10/16/2017
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Jordan said he set up an appointment and he got his vehicle back right away. He was on his way in no time. He was very pleased with everything.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Amber W. on 10/14/2017
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"Quality, Affordable & Friendly Service"
As someone who rarely leaves reviews, I just had to express my fondness of Briarwood Auto Service. From accommodating an appointment for my preferred time frame to the quick & easy check-in/out process, the appointment was a breeze. They even took care of a tire patch I was unaware of and had my vehicle ready in record time. The waiting area is a nice area to be 'stuck' in if you need to wait for your car. This well decorated establishment is not like other auto services I've been to. It has a high end feel without the price tag and very friendly personnel. I'll be back for all my future services!
Vehicle: Jeep Grand Cherokee
Service Date: 10/13/2017
Review Created: 10/14/2017 06:24 AM
johnny h. on 10/13/2017
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"Job well done "
Great experience, was very pleased with work performed on my vehicle
Vehicle: Ram 2500
Service Date: 10/11/2017
Review Created: 10/13/2017 03:39 AM
Ron B. on 10/10/2017
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Ron said the business provides average service but he would recommend them to others.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/04/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
DUSTY H. on 09/30/2017
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"Honest and reliable! "
I always recommend Briarwood
Vehicle: Nissan Armada
Service Date: 09/29/2017
Review Created: 09/30/2017 03:02 PM
Marta S. on 09/27/2017
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"Service"
Great quick economical and honest service
Vehicle: Toyota Camry
Service Date: 09/26/2017
Review Created: 09/27/2017 07:50 AM
Jared B. on 09/25/2017
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Jared said the repairs were done in a timely manner.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
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