ReScore Reviews™ (22)
We value all of our customers and their time, and our advisors work hard on building the relationship with customers. If there is a specific advisor and/or tech that you feel comfortable working with, we want to make them available by request. I'm sorry that your requested employee was not available on the Saturday that you came in. When you have a moment, respond back to me and let me know who it is that you'd like to work with and I can put notes in our system to try and avoid this in the future.
Fixed Operations Director
Brown's Leesburg Hyundai
I had 4 issues with this vehicle. First a problem with the alarm system, it was setting off by itself. It took week for the technicians sto find the cauuse and repair.
Second time engine was noisy, timing belt had to replaeced and 3rd. time engine again. This time it took over a week to re-build the engine. Forth time was with the leather seat, the seems was breaking.
In all instances the issues were taken care of but as it was in the past , the waiting time was too long.
For a brand new vehicle this tells me something about quality.