I just received or heard about this. After looking at a copy of the work preformed, I see the comments in quotations that your referring to, but for all applicable models and your didn't require us to remove or do anything to the air conditioning. But I would like to check your air conditioning and re-chage it if needed, at no chage to you. Also, I am refunding the $25.00 as a credit to your account with us. And I am very sorry for the lack of commuication on our part.
Thanks for the wonderful comment about our team, I will
pass it along to all of them.
Thank you for your comments and recommendation, we very much appreciate you taking your time to do this.