Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

171 Reviews

98% Would Recommend
83% Business Response
Latest Review 5 days ago

Reviews


KB
KRISTEN B.
Scottsdale, AZ
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Honest service
Excellent and honest service as always.
Brian B. from Buddy's Auto Repair & Alignment responded on 09/17/2018

Great to hear thanks for the review!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

Verified Customer
Scottsdale, AZ
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Honest Repair Shop
Car problems stress me out. Buddy’s Auto Repair and Alignment is an honest auto shop, the staff is excellent, place is clean, and they fix my car quickly and warranty their work. I tell everyone who is looking to get their car repaired to take it to Buddy’s.
Brian B. from Buddy's Auto Repair & Alignment responded on 09/17/2018

That is our goal everyday thanks so much for helping us reach it!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

GG
GEORGE G.
Fountain Hills, AZ
BMW M Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Finally found a mechanic that cares about my car
Excellent service. Very knowledgeable and honest, and most of all, found a shop that values the car that I have. Will bring all my vehicles here for service in the future...
Brian B. from Buddy's Auto Repair & Alignment responded on 09/17/2018

We care indeed thanks for etting us service your vehicle. We appreciate your review and kind words!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

TB
TONY B.
Scottsdale, AZ
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
organized and fast.
well organized and fast service with reasonable price.
Brian B. from Buddy's Auto Repair & Alignment responded on 09/04/2018

Thank you for allowing us to service your vehicle!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

NP
NEAL/SARAH P.
Cave Creek, AZ
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Awesome, As Usual
Buddy's did a fantastic job! Oil change and a 50k mile check up. I waiting in their comfortable waiting area while they took excellent care of my van. I never worry that I'm getting taken advantage of or that they won't do a good job. Buddy's always does first class work with first class service. Everyone treats you with respect and kindness, you feel like family at best and like a VIP at worst. I can't say enough good things about their work. I'm just thankful to have a reliable and honest auto repair business for my family's cars! Thank you, Buddy's! You are the very best!
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Wow this review makes me want to sing the "Everything is Awsome" song thanks! You are loyal valued friends and we apprecaite you more than you know. Thanks again and have a great Labor Day!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

TE
Trenton E.
Arizona
Mercedes-Benz S63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Trenton said this business took care of him.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Thanks Trent glad you were taken care of. Have a great Labor day!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

CG
Cristina G.
Scottsdale, AZ
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Cristina said she was happy with the services, overall.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Great to hear from another satisfied cusotmer. We give it our all and appreciate you see it!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

SB
SCOTT B.
Scottsdale, AZ
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Another excellent experience
Where has Bs been all my life?? Once again they have exceeded all my expectations. Fast, honest & priced to perfection. Truly a pleasure to work with. These folks are the best!!
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Excellent experience coming up! Thanks man we really appreciate the business and review!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

ES
Eileen S.
Scottsdale, AZ
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Eileen said they did a good job and she has been going there for many years. She was disappointed that they did not bring her vehicle back when she wanted it. However, Brian and the guys do a good job.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

You are a wonderful lady we always enjoy catching up. We will have to grab that cup of tea one of these days. See you soon, thanks!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

GG
GENNARO G.
Scottsdale, AZ
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
I have used Buddy's and think a lot of them and their service. They are honest, knowledgeable, dependable and professional.
I feel very comfortable that I am turning my cars over to a trustworthy company. I have never felt like they are trying to sell or push anything that is not really needed. They are well organized and knowledgeable.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

We very much apprecaite you and your the reason we are here. Thanks so much for the honest review, see you next service!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

MG
Mike G.
Scottsdale, AZ
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Mike said the service was good.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Thank you sir glad to be of service!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

CM
Craig M.
Scottsdale, AZ
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Craig said they're very professional and honest.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Our main business goal is honesty so that makes us very proud. Thanks for the review we appreciate your relationship!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

CC
Courtney C.
Carefree, AZ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Courtney said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/30/2018

Thanks for the referral thats how we grow! We appreciate your trust.

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

FT
Frank T.
Scottsdale, AZ
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Frank said he had a good experience with this business. They were timely and did a good job.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

Thanks for the review and we are glad you had a good experience!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

SB
SCOTT B.
Scottsdale, AZ
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
New & very satisfied customer
Excellent service from start to finish. Fair price, welcoming environment, work done promptly, free loaner & a discount for new customers. Will I be back? You bet!!!
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

Thanks so much for coming in and trying us out! Glad we could be of service and thank your referral!!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

JM
Jim M.
Park Ridge, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jim said the service was awesome. The employees were great, they did what they were supposed to do, and his vehicle was ready when it was supposed to be ready
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

That is great to hear I love AWESOME!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

AB
amy B.
Scottsdale, AZ
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Amy said they took good care of them.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

Glad to take care of her sir, thank you!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

CI
CHRIS I.
Scottsdale, AZ
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Awesome
I own a spa company and I have to keep my vehicles running at all times, I never know what might happen, Buddy’s takes care of me when I need it the most and keeps me up and running without down time thanks for all your help in keeping us going.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

Chris thank you so much we appreciate you and is anyone needs a spa man Aqua Spa is the place to go, we follow same philosophy of creating relationships with people then taking care of their needs.

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

JD
Jeri D.
Scottsdale, AZ
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jeri said she had a coupon card for an alignment, but she had an immediate need for a battery. She called this business, and the staff was able to do both. Everybody she talked to was great at this facility.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

So happy we could be of service. See you again!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"

JW
John W.
Scottsdale, AZ
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
John said the staff was polite and did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Brian B. from Buddy's Auto Repair & Alignment responded on 08/11/2018

We certainley try to be as polite as possible thanks fot noticing. We appreciate our relationship!

Brian Bart
Buddy's Auto Repair & Alignment
www.buddysautorepair.com
"Creating relationships first! You have a Buddy in the Auto Repair Industry"