Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

968 Reviews

98% Would Recommend
Latest Review about 15 hours ago

Reviews


EW
Earl W.
Riverside, CA
Mercedes-Benz C-Class
Verified Customer
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11/13/2018
Personal attention
Great service. Personal attention to detail.

TF
Terry F.
San Bernardino, CA
Nissan Versa Note
Verified Customer
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11/12/2018
The people and the work
Once again this place does not fail me. From Britney at the front counter to the people that own it and run it and the people that work on your cars. The prices are great they give you great feedback on what's going on with your car. Even when they red flag something they don't tell you what has to be done immediately. They give you a time frame you have time still for this. Most places want you to fix something right away. And this place while they tell you these are the things they also tell you not to panic today that at your next visit you can take care of these things so that you have time to save up if you need to. Always great service

JB
John B.
Riverside, CA
Ford F-150
Verified Customer
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11/10/2018
Ford F-250 Repair
Had to have my truck towed to the shop on Sunday. Called Monday morning and explained the problem. They diagnosed the cause quickly and got the truck repaired. I work out of town so they made arrangements for me to get the vehicle. Great customer service.

DB
Donna B.
Moreno Valley, CA
Honda Accord Cpe
Verified Customer
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11/09/2018
Honest auto shop
My go to auto shop! Everyone is friendly and honest, which is rare with auto shops these days. Highly recommend! Thank you for your services!

DI
Doug I.
Riverside, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
CSAI
I have always had great service and fantastic repairs at California Smog and Auto Institute

Verified Customer
Riverside, CA
Mazda Mazda3
Verified Customer
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11/06/2018
Customer Service!!
They really know how to take care of the customer. Multiple updates through text and call. Didn’t feel like they were taking advantage of me and had genuine recommendations for repairs. Highly recommend them!

CM
Charles M.
Riverside, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Such nice people and responsible mechanics
I’ve replaced all of my brakes, front and rear, my catalytic converter, my clutch and all that comes with that and I haven’t been disappointed yet. My vehicle is pretty old, thus all the repairs. The costumer service is top tier and the positive attitudes are contagious.

BR
Bennet R.
Riverside, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Bennet said the staff at this business were very professional. He was expecting to pay a certain amount for the service to his vehicle, and was surprised to find that the cost was $150.00 lower than what he was originally told. He felt the staff at this business could have charged him the first quoted amount and he would have been none the wiser, he appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

JG
Johnny G.
Los Angeles, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Johnny said he likes how they run their business and he felt comfortable there.
This review was collected via phone interview by Customer Research Inc.

BD
Benjamin D.
Riverside, CA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Outstanding repairs
They always do outstanding work. Never brought back any work done. Very, very friendly staff and management.

WS
Wayne S.
Perris, CA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Great service, reasonable price and great work force.
I had my air shocks replaced, they did a great job in a timely manner and the price was very reasonable.

HH
Harrison H.
Riverside, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Harrison said he had good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Grand Terrace, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jim said the staff completed the service in a timely manner, and it was easy to set up an appointment.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Riverside, CA
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Brian said he was really pleased with the service at the business.
This review was collected via phone interview by Customer Research Inc.

YA
Yvonne A.
Beaumont, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Yvonne said the business was excellent. She was especially impressed with the receptionist as she was very informative.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Irvine, CA
Nissan Sentra
Verified Customer
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10/16/2018
quick repair
I liked how my car was diagnosed and fixed quick. If need a repair in the future, this is the first place I will go to. Thank you for being professional and polite!

BS
Brandon S.
Riverside, CA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Brandon said the employees helped him out. The service was good and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Escondido, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Dave said the staff was responsive and did the service in a timely manner, and for less than what he was told.
This review was collected via phone interview by Customer Research Inc.

FP
Frankie P.
Riverside, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Frankie said she is very pleased with the service at this business. They are courteous and professional.
This review was collected via phone interview by Customer Research Inc.

AM
Alexander M.
Moreno Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Alexander said the staff was friendly and the service was timely.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 968 in total