ReScore Reviews™ (53)

ReScore
Overall Rating 4.1698072/5Overall Rating 4.1698072/5Overall Rating 4.1698072/5Overall Rating 4.1698072/5rating 4.1698072
Original
Overall Rating 2.5192312/5Overall Rating 2.5192312/5rating 2.5192312rating 2.5192312rating 2.5192312
90% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Michael L. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service is excellent"
I had a 1400 hour appointment on 18 October 17 we were in and out in 40 minutes excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/22/2017 10:14 AM
Rhonda S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very clean, good customer service!"
Everyone was very friendly, great customer service, very clean and welcoming.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/21/2017 12:40 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
I always have a great experience at Werner Hyundai. I normally use Marcus and hes the best. Always friendly, knowledgeable, and prompt. I recommend service and sales.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:48 AM
Diane F. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service "
Never have been disappointed with service at Werner Hyundai. Professional, friendly staff and quick service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 10:44 AM
Debra P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people make the difference"
My Genesis had a multi-faceted problem recently. Thanks to Chuck Day in your service dept. the problem(s) were solved. Thanks also to Dee (I did not get this nice lady's last name) also. Debra and Richard Power.
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 03:23 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Thank you for your great customer service. I had a interesting down to earth conversation with the loyalty service rep (sure that is not that persons title). He understood my concerns and directed me to contact him if I needed assistance with anything on my car. I was and still am very pleased.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:21 PM
Kathryn M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MARCUS ANCHETA IS A GREAT SERVICE ADVISOR GREAT CUSTOMER SERVICE"
MARCUS ANCHETA IS A GREAT SERVICE ADVISOR, GREAT CUSTOMER SERVICE
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 09:54 AM
Ronald F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well organized thanks"
My wife and I are very pleased with the service riding a hyundai gives us a good peace of mind.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:44 PM
WESLEY W. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Regular service visit"
Service could have been completed a lot quicker if tech was not so busy on his phone repeatedly, kicking it with other techs and just generally taking his sweet time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:22 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
The waiting area was clean, roomy, and not too loud. All of the associates were very friendly and responsive, and the repair work was accurate and a good value.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 03:54 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
NA
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 12:38 PM
Robert H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
The guy who helped me (forgot his name) was SUPER nice. Also, Julius is always nice. Love Hyundai
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 11:07 AM
James H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Working hard for cust omer service"
All employees seem focused on the customer.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:03 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fine Service "
All good.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:39 AM
Delores C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees."
Every employee we have encountered has been great. Everyone seems to go the extra mile to fill your needs as much as possible. Very satisfied.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:38 PM
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy"
I am a repeat customer because I LOVE my car and service has always been great. The service techs are great and never mention repairs I am not already aware of, so they have my trust in keeping my car running at top performance.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 07:25 AM
David S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Friendly, competent, professional.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:55 AM
SHADREQUA H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service "
Even though Werner offers free oil changes with the purchase of a new vehicle, the staff treated me as if I were a paying customer. I appreciate that.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:25 PM
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lisa Raisor in the service dept is excellent"
excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:05 AM
Irene F. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel "
Chuck has always given me excellent service
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:37 AM
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