Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

2092 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.7916688/5Overall Rating 3.7916688/5Overall Rating 3.7916688/5rating 3.7916688rating 3.7916688
Original
Overall Rating 1.7083329/5rating 1.7083329rating 1.7083329rating 1.7083329rating 1.7083329
92% Would Recommend
84% Business Response
Latest Review about 8 hours ago

Reviews


AT
Andrea T.
Maple Valley, WA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
nice waiting area. tech supervisor gave phone number
was happy to try this dealership

MF
Michael F.
Mercer Island, WA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Andy was amazing
Andy went above and beyond to help accommodate me while my car was being repaired. He saved me a lot of trouble at work helping schedule an ideal time and setting me up with a loner car. My Elantra was returned in tip-top shape. Andy's excellent customer service and flexibility made my experience with Car Pros Hyundai amazing!

AJ
Anthony J.
Renton, WA
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
30000 mile check-up
Everything went well great service great attention to detail very happy.

NK
Negin K.
Seattle, WA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Jerome does a great job
I brought my car in for a mechanical issue. Jerome provided an excellent service and recommended things I needed to do to continue driving my car safely.
Jerome G. from Car Pros Renton Hyundai responded on 09/22/2018

thank you :-)


WP
Wardell P.
Seattle, WA
2015 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
The Best Is Yet To Come For Renton Hyundai Enthusiasts
Satisfied!

-Min. W. D. Patterson

JR
John R.
Renton, WA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Awesome
Well organized

DM
Douglas M.
Renton, WA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Nice employees
Got oil change in your employees was very nice and curious. They got me in and out in about 35minutes the way they talked to me was great. I will recommend this Place highly

Verified Customer
Kent, WA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Awesome work in short time
I have Hyundai Elantra 2016 and each time I came to this place they made me feel like I have a car of 2018. They always did great job with my car, thanks guys you are awesome.

Verified Customer
Aberdeen, WA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
People that work there.
I may or may not come back because I live so far away, but the people that work there are great.

Verified Customer
Renton, WA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Excellent customer service
Excellent customer service

LP
Librado P.
Renton, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service was done in a very timely manner.
Service people were very courteous and pleasant to talk to.

Verified Customer
Mercer Island, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Quick and efficient
Came in for a maintenance and oil change. Process was quick and efficient.
Jerome G. from Car Pros Renton Hyundai responded on 09/22/2018

thank you :-)


MH
Myung H.
Black Diamond, WA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Reliability!
Unlike some other dealership service department, I can expect how long it will take and 'when' I can expect to have my car back. It is a big deal. And you do the right thing, such as checking tire pressure when you rotate them. Basic thing, right? But some fail badly. Thank you for being consistent!
Jerome G. from Car Pros Renton Hyundai responded on 09/22/2018

thank you :-)


Verified Customer
Kent, WA
2005 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/17/2018 Category: Service
Communication needs improvement
Communication needs improvement.
DANIEL M C., Service Manager from Car Pros Renton Hyundai responded on 09/19/2018

Hello,

Thank you for your input. I have talked to Walter and we will be working on our overall communication. It was nice speaking with you today and hope we can inprove with our new employees in the wake of Lindsey's departure.

Thanks for your time,

Daniel Cielo
Service Manager
danielc@carpros.com
425-917-1928

PK
Peterson K.
Renton, WA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great Customer Care
This is a great place to take your car to. They definitely know what they are doing. I highly recommend anyone to go try it out.

Verified Customer
Kent, WA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Great service!
I brought my car here for an oil change and really enjoyed the quick and friendly service. I also really appreciated the car wash coupon and the nice waiting area. I feel like its those things that make Car Pros stand out among the other Hyundai dealers

Verified Customer
Renton, WA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Hyundia
Great people, great service! Very personalabke & professional. I enjoy the people and service at Car Pros Renton Hyundia!

Verified Customer
Yakima, WA
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Owner of 2014 Santa Fe 2.0 turbo love it!
The employees are nice and patient and I enjoy a clean facility .

WC
Walter C.
Kent, WA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Awesome service
Great!

MG
Maria G.
Bellevue, WA
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Customer service
Great customer service!