Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2176 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 3.8076892/5Overall Rating 3.8076892/5Overall Rating 3.8076892/5rating 3.8076892rating 3.8076892
Original
Overall Rating 1.6538462/5rating 1.6538462rating 1.6538462rating 1.6538462rating 1.6538462
92% Would Recommend
82% Business Response
Latest Review about 4 hours ago

Reviews


CB
Cynthia B.
Federal Way, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great service!
Excellent customer service my appointment started on time and was finished early.

Verified Customer
Washington
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Service
Great service

JY
Jeremey Y.
Covington, WA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great service
Easy to understand everything that is going on with my car. Made the process simple.

JA
James A.
Renton, WA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Friendly and Professional Staff
Cars Pros Renton really great service here...

Verified Customer
Bellevue, WA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
friendly, helpful staff
friendly, helpful staff and work completed satisfactorily.

Verified Customer
Renton, WA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Tires and warranty work
Great job

SW
Shannon W.
Gig Harbor, WA
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
No problems
Everyone was friendly and helpful

Verified Customer
Renton, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Fast and friendly
First time servicing there and it was a great experience

GL
Gio L.
Kent, WA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Keep up the good work, Jerome!
Jerome took care of my issue starting from the very first time I called to inquire, guided me when I checked in, communicated well regarding the issue, up to the day he followed up with me over the phone.
Jerome G. from Car Pros Renton Hyundai responded on 10/12/2018

thank you :-)


SN
Senayet N.
Seattle, WA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Fast!
Thank you Andy for immediately calling to schedule my service appointment for new keys! I also appreciated you throwing in the oil change for the same day appt.

Verified Customer
Renton, WA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great Service
Fast, efficient and friendly.

JN
Jim N.
Seattle, WA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Professionals
Free hot drinks & relaxing atmosphere, nice personnel’s.

MK
Mike K.
North Bend, WA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
I like the service personnel - friendly, helpful and attentive
My car has 145000 miles on it and all services were done at the Hyundai dealers in CA (Dublin) or WA (Renton)

Why aren't my CA service records visible to the WA dealers.
Can't you track all the data by VIN like BMW does??
Mike

CB
Clayton B.
Monroe, WA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Service Experience
The purchase and service experience were great and would I recommend Car Pros again.
My complaint is that I was informed about the $200 referral bonus at the time of purchase so I referred a co-worker and they bought a vehicle within a couple weeks of mine. I've reached out several times to Car Pros only to be given the run-around a promise of a call back from someone in the sales department, it's now going on three months...

SA
Samara A.
Kirkland, WA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great service in sales and service!! The best experience I've ever had!
Bought my car there and did not feel any pressure. The sales people are excellent and customer service on my car is great.

Verified Customer
Kent, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Thorough
It was very nice of them to clean my floor mat, while I was only there to get the oil changed.

BP
Betty P.
Renton, WA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Always cordial and amazing to work with
I was a walk in and they took care of me quickly and efficiently

Verified Customer
Puyallup, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
ALL GOOD
GREAT

Verified Customer
Seattle, WA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Very helpful
They were very helpful, and explained things.
Jerome G. from Car Pros Renton Hyundai responded on 10/11/2018

thank you :-)


Verified Customer
Seattle, WA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Love the cars!
It needs more free food for the long wait.
Jerome G. from Car Pros Renton Hyundai responded on 10/10/2018

thank you :-)