Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1218 Reviews

ReScore Reviews™ (52)

ReScore
Overall Rating 4.6538477/5Overall Rating 4.6538477/5Overall Rating 4.6538477/5Overall Rating 4.6538477/5rating 4.6538477
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


Verified Customer
Frankfort, NY
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Quick and great service
Quick and great service

TT
Thomas T.
Rome, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Customer Service
The representatives were friendly. the waiting room was comfortable and they have coffee and pastries.
The amount of the bill was reasonable.

Verified Customer
Clark Mills, NY
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Recent visit
...

Verified Customer
Monroe, CT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Easy to get an appointment
Scheduled online.

JF
Jeanette F.
Herkimer, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Lasting Impression
As usual great courteous service

JP
Jamie P.
Ilion, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Review
Clean, punctual and fast!

DL
Dawn L.
Saint Johnsville, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2019 Category: Service
I am very pleased
My 2018 Elantra has proved to be an excellent choice. It is a comfortable and reliable vehicle.

PS
Paul S.
Rome, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
place of servvice======scary.
Place of service==================boring=========dull=========waiting area========needs to be up-dated=======more inviting.

KM
Katherine M.
Utica, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Would recommend to everyone.
It is always a pleasure to have Carbone service my vehicles. They are friendly and helpful.

SC
Steve C.
Frankfort, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Service
It’s close to my house.

Verified Customer
Oriskany Falls, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Car service
Always good service and value

JS
James S.
New Hartford, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Sales person
Great customer service

Verified Customer
Utica, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
.
.

Verified Customer
New Hartford, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/29/2019 Category: Service
Its not. Carbones crumiest facility
Not happy

RG
Robert G.
Marcy, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Service
Always a good experience at Carbone. Fast, reliable and easy to get an appointment.

KD
Karen D.
Utica, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Fast service
Oil and filter, fuel additive, service questions answered and representative knowledgeable. Thanks again.

PS
Patricia S.
Clinton, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
service
very good, but did not ask the right questions

Verified Customer
Rome, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/28/2019 Category: Service
Carbone
Service was acceptable and done in a timely matter.

Verified Customer
West Winfield, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/27/2019 Category: Service
AWFUL
I will NOT return here for service, staff unprofessional, and did NOT complete work to standard for the vehicle

KP
Kenneth P.
Rome, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
fastest Service in the East!!
Hyundai sent a letter for a service update. Went online to the dealership (Carbone). Got a next day appointment. Got there and processing was FAST. Service was even FASTER. Totally impressed with CARBONE and HYUNDAI!!