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CARSTAR A-1 Auto

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)
33
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Score Details

Last 30 Day Trend

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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

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(832) 717-4977
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8882 Louetta Rd Spring, TX 77379-6744
CARSTAR A-1 Auto's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)


NM
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Nicholas M.
SUBA WRX STI Manual
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/19/2023
verified customer Verified Customer
0
Do the job and it probably orderly manner and make sure it is downright make sure the customer is happy
They were never upfront about anything about how long it was gonna take about what they had to do to it every day it was something else and they had very poor customer service they didn’t try to do anything for me for having to wait in the car not being right whenever it was done
Corey B. from CARSTAR A-1 Auto responded on 06/27/2023 09:49 AM

Thank you for your feed back. As we discussed prior, you are welcome to come back in so we can discuss any issues you have and try to correct anything we can that is covered under the repair scope and claim. I would like to resolve any issues you may have with the repairs to ensure we have provided the best quality repair. I understand the time of repair was longer than you had expected and we tried to get your vehicle back to you as quick as we could. However I would like to say once more that whenever you have time to bring the vehicle back we can address any issues you may have and try to resolve them. Thank you again for taking the time to speak with us and bring your concerns to our attention. 

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