Verified Customer
Thank you for choosing Continental Collision Center-Lamar for your car repair needs! We are thrilled to hear that your car looks like new again and that our team was able to match the paint perfectly. We take pride in providing a clean and polished finish both inside and out. In response to your concerns that the repairs seemed to take longer than they should have I would like to clarify that the repairs went from the initial cursory inspection of $3k by Allstate to the final figure upwards of $12k. Allstate left out every one of the nine required calibrations, inspections and radar adjustments that are required by Subaru in order to restore your vehicle to pre accident condition. We also had to add in all the additional one time use and missed parts left off the initial inspection. Regretfully it does take additional time to negotiate these charges with the insurance and I apologize that this was not communicated to you more clearly. We appreciate your feedback and hope to assist you with any future automotive needs you may have.