Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

455 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EO
Emilia O.
Imperial Beach, CA
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Very pleased with customer service and friendly staff !
I’m very grateful and pleased with the great customer service and friendly staff, they are honest and they really take care of the customers! Highly recommend this place and mostly for women, us we mostly don’t know anything about cars and this establishment Coronado Shell Auto Care does not take advantage and the contrary, they are very helpful! Thank you so much for taking care of my car! Very happy and grateful customer. Emilia

FR
Francisco R.
San Diego, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Fransisco said they did fine.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
San Diego, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Great service.
Great and fast service, definitely will be back.

LA
Luis A.
San Diego, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Luis said the business had good conversation, didn't take too long and he got a free car wash.
This review was collected via phone interview by Customer Research Inc.

KC
KEVIN C.
San Diego, CA
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
The best in town
As always Don was able to provide the best service at a fair price. He also takes the time to explain what is going on with your vehicle and describe the solution. He has serviced both my car and my wife and we will continue to bring them our business.

PT
Pat T.
San Diego, CA
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Pat said she has been going to this business for 30 years and they've always done a great job. Ed and Don are wonderful. Everybody is great.
This review was collected via phone interview by Customer Research Inc.

MV
Miguel V.
San Ysidro, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Miguel said that the place always has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

AA
Alex A.
San Marcos, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Everyone was helpful and worked as a team
I went in because I lost the brakes on my truck and they found the caliber seal busted and replaced the both calipers they also did Some extra work for a great price and definitely went the extra mile I am going to be going back there although I live in San Marcos I trust these guys and hope to build a relationship here

RO
Rodolfo O.
San Diego, CA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Rodolfo said the staff was nice and polite like each time he uses the business.
This review was collected via phone interview by Customer Research Inc.

NA
NICK A.
Chula Vista, CA
Hyundai Genesis Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Very professional, helpful and honest
Everyone at the shop was very courteous and helpful. Very impressed with their level of service and will definitely do business again. Great service!

Verified Customer
San Diego, CA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
customer communication
The employee is very considerate.

Verified Customer
San Diego, CA
Saturn Ion
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/16/2018
Meh.
Only giving it 3 stars because I had to spend 10 minutes convincing the mechanic that my car came stock with a supercharger. The guy wouldn't believe me when I told him that I hadn't modified my car at all.

MG
Maria G.
San Diego, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Maria said this was one of her best service experiences. The mechanic was nice. He checked the vehicle and explained what was being done with good detail.
This review was collected via phone interview by Customer Research Inc.

FY
Fady Y.
El Cajon, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Fady said the staff are nice people, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DT
Danny T.
El cajon, CA
Dodge Magnum
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Danny said this business is ok. It has good helpful people, but the facility is too small. It's on the corner, and there's a lot of traffic. Also, there's a lot of water on the ground from the vehicle wash. The business should buy the property behind the current facility and expand, because the current facility is too small, and there's not enough parking.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
San Diego, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Frank said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

FL
Florence L.
San Diego, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Florence said her overall experience at this business was excellent.
This review was collected via phone interview by Customer Research Inc.
Ed A., Owner from Coronado Shell Auto Care responded on 08/29/2018

thank you Florence for giving us a 5 stars review


CU
Christian U.
San Ysidro, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Christian said that every time he goes to the business he gets good service and he gets what he needs.
This review was collected via phone interview by Customer Research Inc.
Ed A., Owner from Coronado Shell Auto Care responded on 08/29/2018

thank you christian for giving us a 5 stars review


EN
Eric N.
Escondido, CA
Nissan Rogue
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018 Category: Service
Eric said the technician he worked with had grease on his clothes and got into his brand new vehicle getting grease everywhere. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CD
chris d.
San Diego, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Fabulous Job
My car broke down (luckily) just around the corner from Coronado Shell at 2pm on a Saturday and they immediately were able to diagnose the problem, get the parts, and get the car fixed within 2 hours! They did a fabulous job!!
Ed A., Owner from Coronado Shell Auto Care responded on 08/29/2018

thank you Chris for trusting us with the repairs on your vehicle and for giving us a 5 stars review