Crossroads Auto Repair & Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

270 Reviews

100% Would Recommend
95% Business Response
Latest Review 4 days ago
LOUIS N. on 11/16/2017
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"great"
very satisfied
Vehicle: Chevrolet Impala
Service Date: 11/14/2017
Review Created: 11/16/2017 12:04 PM
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Louis,
Thank you for the review. Good to see you.
Happy Thanksgiving!
John

JOHN / FRANCIS G. on 11/15/2017
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"SERVICE"
John gives outstanding personal service.
Vehicle: Toyota Sienna
Service Date: 11/13/2017
Review Created: 11/15/2017 07:19 AM
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Jack,
Thank you for the review. It was great seeing you, hope you are feeling better.
Happy Thanksgiving!
John

Rudolph J. on 11/09/2017
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Rudolph said the customer service was top notch. John was very good and he was honest.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
CLEBURN S. on 11/05/2017
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"Overall service"
Always satisfied
Vehicle: Dodge Caravan
Service Date: 11/02/2017
Review Created: 11/05/2017 02:47 AM
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Cleburn,
Thanks for the review. I think that will be my new motto "Always Satisified"
I appreciate your trust and loyalty!
Happy Thanksgiving!
John

Randy D. on 10/30/2017
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Randy said he was satisfied with this business. He appreciated the quick service.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 10/20/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Randy,
Thank you for the review, it was good to meet you. I hope all is going good with the Ford.
Happy Thanksgiving!
John

Michael O. on 10/30/2017
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Michael said the staff are really, really good.
Vehicle: Ford Focus
Category: Service
Service Date: 10/23/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Michael,
Thank you for the review. I hope the Ford is running well.
Happy Thanksgiving!
John

Greg H. on 10/30/2017
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Greg said this business is the best.
Vehicle: Ford Edge
Category: Service
Service Date: 10/18/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Greg,
Thanks for the review. I am glad the Battery worked out.
Happy Thanksgiving!
John

Patrick S. on 10/28/2017
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Patrick said the staff were very knowledgeable, they were on time with the repairs and they also had reasonable prices.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 10/05/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 11/17/2017

Patrick,
Thanks for the review, I always enjoy catching up with you when the car is in for service. I hope the travels were good.
Happy Thanksgiving!
John

BRON G. on 10/18/2017
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"The honesty John provides to his customers"
Honest and very reliable
Vehicle: Chevrolet TrailBlazer
Service Date: 10/18/2017
Review Created: 10/18/2017 08:05 PM
John K. at Crossroads Auto Repair & Service responded on 10/19/2017

Bron,
Thank you for the review. It is always good to know how we are doing. I am glad all is going well with the Trailblaser.
Have a great weekend,
John

Dianna H. on 09/29/2017
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Dianna said John went above and beyond with her service. He helped her with her vehicles repairs.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 10/03/2017

Diana,
Thank you for the review. If you need any other help, just call.
Thanks, John

ALVIN H. on 08/26/2017
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"Awesome service"
John and the Crossroads staff go that extra mile. Honest, hard-working, thorough, they make you feel very welcome and glad you chose them. I would strongly recommend them! Great work :)
Vehicle: Toyota RAV4
Service Date: 08/24/2017
Review Created: 08/26/2017 09:11 AM
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Alvin,
Thanks for the review. It was great seeing you again.
Hope all is well, since the storm.
Have a great day,
John

TONY G. on 08/21/2017
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"repair review."
excellent service.
Vehicle: Cadillac DeVille
Service Date: 08/10/2017
Review Created: 08/21/2017 08:23 AM
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Tony,
Thanks. Grteat to be of service.
John

Andrea V. on 08/18/2017
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Andrea said her overall experience was really good.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 08/14/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 09/25/2017

Andrea,
Thank you for the review. I hope all is well.
Have a great day,
John

LAURENCE W. on 08/12/2017
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"Vehicle service"
Feels like your extended family, helping you to take care of your vehicles. You can't beat that. Thank you John and crew.
Vehicle: Jeep Wrangler
Service Date: 08/11/2017
Review Created: 08/12/2017 04:29 AM
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Bull,
Glad to help out, Thanks for the review and trust you place in us.
Thank you again,
John

CLEBURN S. on 08/08/2017
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"general maintenance /replace old ho"
well done & satisfied
Vehicle: Dodge Caravan
Service Date: 08/01/2017
Review Created: 08/08/2017 07:36 AM
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Cleburn,
Hope all is well at the house, I am thankful for you and your loyalty.
John

Maryann M. on 08/04/2017
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Maryann said this business did everything she needed done.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Max T. on 07/31/2017
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Max said this business was nice and they knew what they were doing.
Vehicle: Honda Civic Si
Category: Service
Service Date: 07/25/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Max,
Thank you for the review. I hope all is well with the Honda.
Have a great day,
John

DEE R. on 07/27/2017
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"Honest and Dependable"
John has always been honest and upfront with me about the work that needs to be done at the time and down the road. They always go the extra mile... He is truly a blessing.
Vehicle: Acura Integra
Service Date: 07/07/2017
Review Created: 07/27/2017 01:16 AM
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Dee,
Sorry for the late response, Thanks for the review and trust you place in us.
I look forward to the next time.
John

Patrick B. on 07/26/2017
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Patrick said they provided excellent service. They said his vehicle would be ready at a certain time and it was. They were excellent and it was a very nice place. They were very friendly and Christian people.
Vehicle: Suzuki Forenza
Category: Service
Service Date: 07/13/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
John K. at Crossroads Auto Repair & Service responded on 09/13/2017

Pat,
Sorry for the late response. Thanks!
Keep it on the road,
John

GARY / PAM J. on 07/14/2017
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"AWESOME SERVICE!"
John NEVER stopped hunting for my part that is for my car that is no longer made! It took a while but he is the only place in Jacksonville that will even work on my car!!! I would and have recommended him to others and will continue to do so! Thank you, John! Oh, by the way, he is very honest and a really good guy, so is his mechanic!
Vehicle: Saab 9-3
Service Date: 07/12/2017
Review Created: 07/14/2017 07:55 AM
John K. at Crossroads Auto Repair & Service responded on 07/17/2017

Pam,
Thank you for the review. I am glad we finally got the right part. Hopefully no more oil leak.
Have a great week!
John

Displaying Review 1 - 20 of 270 in total