Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

322 Reviews

100% Would Recommend
91% Business Response
Latest Review 9 days ago

Reviews


BG
BRON G.
Jacksonville, FL
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
The honesty John provides to his customers
Honest and very reliable
John K. from Crossroads Auto Repair & Service responded on 10/19/2017

Bron,
Thank you for the review. It is always good to know how we are doing. I am glad all is going well with the Trailblaser.
Have a great weekend,
John


DH
Dianna H.
Jacksonville, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Dianna said John went above and beyond with her service. He helped her with her vehicles repairs.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 10/03/2017

Diana,
Thank you for the review. If you need any other help, just call.
Thanks, John


AH
ALVIN H.
Jacksonville, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Awesome service
John and the Crossroads staff go that extra mile. Honest, hard-working, thorough, they make you feel very welcome and glad you chose them. I would strongly recommend them! Great work :)
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Alvin,
Thanks for the review. It was great seeing you again.
Hope all is well, since the storm.
Have a great day,
John


TG
TONY G.
Jacksonville, FL
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017
repair review.
excellent service.
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Tony,
Thanks. Grteat to be of service.
John


AV
Andrea V.
Jacksonville, FL
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Andrea said her overall experience was really good.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 09/25/2017

Andrea,
Thank you for the review. I hope all is well.
Have a great day,
John


LW
LAURENCE W.
Jacksonville, FL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Vehicle service
Feels like your extended family, helping you to take care of your vehicles. You can't beat that. Thank you John and crew.
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Bull,
Glad to help out, Thanks for the review and trust you place in us.
Thank you again,
John


CS
CLEBURN S.
Jacksonville, FL
Dodge Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017
general maintenance /replace old ho
well done & satisfied
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Cleburn,
Hope all is well at the house, I am thankful for you and your loyalty.
John


MM
Maryann M.
Jacksonville, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Maryann said this business did everything she needed done.
This review was collected via phone interview by Customer Research Inc.

MT
Max T.
Jacksonville, FL
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Max said this business was nice and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Max,
Thank you for the review. I hope all is well with the Honda.
Have a great day,
John


DR
DEE R.
Jacksonville, FL
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Honest and Dependable
John has always been honest and upfront with me about the work that needs to be done at the time and down the road. They always go the extra mile... He is truly a blessing.
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Dee,
Sorry for the late response, Thanks for the review and trust you place in us.
I look forward to the next time.
John


PB
Patrick B.
Jacksonville, FL
Suzuki Forenza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Patrick said they provided excellent service. They said his vehicle would be ready at a certain time and it was. They were excellent and it was a very nice place. They were very friendly and Christian people.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Pat,
Sorry for the late response. Thanks!
Keep it on the road,
John


GJ
GARY / PAM J.
Jacksonville, FL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
AWESOME SERVICE!
John NEVER stopped hunting for my part that is for my car that is no longer made! It took a while but he is the only place in Jacksonville that will even work on my car!!! I would and have recommended him to others and will continue to do so! Thank you, John! Oh, by the way, he is very honest and a really good guy, so is his mechanic!
John K. from Crossroads Auto Repair & Service responded on 07/17/2017

Pam,
Thank you for the review. I am glad we finally got the right part. Hopefully no more oil leak.
Have a great week!
John


AS
ANDREW S.
Jacksonville, FL
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
Great place to get your car worked on great customer service!
The owner was great the technician fix the van the first time very happy with the work!
John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Andrew,
Thank you for thew review. I appreciate the opportunity to repair the van. We always like to know how we are doing, especially with a first time repair. Thanks again!
Have a great day,
John


DK
Dylan K.
Jacksonville, FL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Dylan said this business did everything quickly and they were clean. They did a good job.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Dylan,
Thanks for the review. I am glad the car is working well, let us know if anything changes or you need any service, we are here to help.
Have a great week,
John


JG
JOHN / FRANCIS G.
Jacksonville, FL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
The wonderful ambiance and decor.
John is a good, Christian man who is as good as his word.
John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Jack,
Thank you. I appreciate our friendship as well as our business relationship. It is always a pleasure to catch up while we repair the van.
Thank you again,
John


WH
WILL H.
Jacksonville, FL
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Complete professional service
Highly respect their workmanship on my repaired truck.. Truly a most friendly auto repair with a high honest requirement to their customers..Great place for auto repair...
John K. from Crossroads Auto Repair & Service responded on 07/05/2017

Will,
Thank you for the response. I appreciate the kind review as well as the opportunity to repair the Chevy. I hope all is well.
Have a great week,
John


MC
Marlene C.
Middleburg, FL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Marlene said this business provided good service, and she has no complaints.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 07/05/2017

Marlene,
Thank you for the review. I hope all is well with the Nissan. If you have any further needs please dont hesitate to call.
Thank you,
John


KH
Kerri H.
Jacksonville, FL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017 Category: Service
Kerri said she really appreciated their service and the service was great.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Kerri,
Thank you for the review. I hope all is going well with the Jeep. If you need anything in the future, please call.
Thanks,
John


NM
Nancy M.
Jacksonville, FL
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Nancy said she was very pleased with the service this business provided. They were thorough and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Nancy,
Thank you for the review. I hope all is well. Glad to be of service.
John


SK
Sherwali K.
Jacksonville, FL
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Sherwali said his experience was awesome and the service was excellent. John did a really good job on his vehicle and he's an awesome mechanic. He is friendly, and good. He is the best mechanic and he tells all his friends about them.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Sherwali,
Thank you for the review. I am glad the Van is doing well.
Have a great week,
John


Displaying Review 61 - 80 of 322 in total