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322 Reviews

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AR
AUDREY R.
Jacksonville, FL
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/26/2015
Trusted owner
There were problems that were caused by a defective seal or it was not sealed properly. Gas leaked everywhere, lost $50 in fuel and the truck smelled bad. Couldn't use heat or air with the diesel smell. My interior was dirty especially the steering wheel. This happened three times. But they did take me in each time.
John K. from Crossroads Auto Repair & Service responded on 01/28/2015

Audrey,
I understand your frustration with these repairs. I too am unhappy with the repair and the fact it took three visits to correct. I hope in the future we have the opportunity to regain your trust. I hope all is well.
Have a good day,
John


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