Crossroads Auto Repair & Service


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

288 Reviews

100% Would Recommend
94% Business Response
Latest Review 1 day ago
AUDREY R. on 01/26/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Trusted owner"
There were problems that were caused by a defective seal or it was not sealed properly. Gas leaked everywhere, lost $50 in fuel and the truck smelled bad. Couldn't use heat or air with the diesel smell. My interior was dirty especially the steering wheel. This happened three times. But they did take me in each time.
Vehicle: Ford Pickup
Service Date: 12/05/2014
Review Created: 01/26/2015 07:45 PM
John K. at Crossroads Auto Repair & Service responded on 01/28/2015

Audrey,
I understand your frustration with these repairs. I too am unhappy with the repair and the fact it took three visits to correct. I hope in the future we have the opportunity to regain your trust. I hope all is well.
Have a good day,
John

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