Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

470 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


JL
John L.
Cupertino, CA
Acura 3.2TL
Verified Customer
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10/31/2017 Category: Service
John said everything went well at this business.
This review was collected via phone interview by Customer Research Inc.

BM
Bernard M.
Cupertino, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Spoke with Evon. She said the business always goes above beyond, which she is grateful for.
This review was collected via phone interview by Customer Research Inc.

KE
Ken E.
Cupertino, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Ken said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Cupertino, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Personal
The owners are professional and provide great service

LX
Li X.
Cupertino, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Li said the facility was close to his home and service was done well.
This review was collected via phone interview by Customer Research Inc.

FV
FRANK V.
Cupertino, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017
Satisfied Customer
As always, work completed as promised

KF
KIP F.
Cupertino, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Great Place
I love this place. Always receive prompt, courteous professional service.

JD
JOHN D.
Cupertino, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Quick and Great Price!!
I stopped to get a headlight for my Mercedes. The shop was busy but they helped me quickly and had a headlight in stock and installed it. I was out within 20 minutes . The charge was very reasonable, much less than I would've had at the Mercedes dealer. I was very pleased.!!

PR
Peter R.
Cupertino, CA
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Peter said the service was good.
This review was collected via phone interview by Customer Research Inc.

WS
WENDEL S.
Cupertino, CA
Lexus HS 250h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017
Smog check
My wife was so pleased with the prompt courteous service that you have friend for life

RH
Roy H.
Cupertino, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Roy said the staff was really friendly and they did good work.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Cupertino, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Steve said everything was as expected.
This review was collected via phone interview by Customer Research Inc.

FJ
Florence J.
Cupertino, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017 Category: Service
Florence said this business provided very good service. They gave her a ride home and picked her up when her vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

HZ
HONGJUAN Z.
Cupertino, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017
Great service!
Left my car in the morning and got a ride to Starbucks nearby. Got picked up after job was done. Super nice manager and staff. Will definitely go back!

DN
David N.
Cupertino, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
David said he has been a customer of the business for 20 years. Al is the best mechanic. He trusts them with all his vehicles.
This review was collected via phone interview by Customer Research Inc.

GO
GEORGE O.
Cupertino, CA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2017
Good Place for Auto Maintenance
Easy to schedule, helpful, can rely on evaluation, estimate & work outcome.

AZ
Amir Z.
Oakland, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Amir said he trusts the business. He loves them.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Cupertino, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Tom said the staff are knowledgeable and straight forward. Collectively they have tremendous experience and they can work on simple and complex stuff. They are great to work with and he trusts them completely. He is so happy he started going there. They tell him what needs attention now and what will need attention in the near future. They give him the whole scope of what would need to be done.
This review was collected via phone interview by Customer Research Inc.

KF
KIP F.
Cupertino, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2017
Good Work
I always get good service and reliable repairs at Al's . Been going there a long time and always leave happy. Highly recommended

JL
Joyce L.
Mountain View, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Joyce said this business was excellent. They were very pleasant and quick.
This review was collected via phone interview by Customer Research Inc.