ReScore Reviews™ (122)

ReScore
Overall Rating 4.4344261/5Overall Rating 4.4344261/5Overall Rating 4.4344261/5Overall Rating 4.4344261/5rating 4.4344261
Original
Overall Rating 2.02479/5Overall Rating 2.02479/5rating 2.02479rating 2.02479rating 2.02479
85% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Roseanna C. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience buying my new Elantra "
Came to buy a car for my daughter. I got the price advertised on their website. Troy was a pleasure to work with. Very happy with the car we bought!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 07:06 PM
Ron S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was greeted quickly in a friendly manner and the service was completed in a timely way."
Good job!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:00 AM
Jessica K. at DCN Hyundai responded on 11/22/2017

Hello Ron,

Thank you for the great five star survey! I appreciate your comments and your business. 


Sincerely,


Jessica Koscinski
Assistant To Fixed Operations Director
732-821-4000 xt 279
Jkoscinski@hyundaiautonj.com
Dustin M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"na"
na
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 01:33 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,

Thank you for the great survey!!! I appreciate your time and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Barbara K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They took my car right away and I was out within the hour
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:48 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,


Thank you for the 5 star review!!! I appreciate your candor and value your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Dorkas S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very clean & courteous "
Workers were very helpful
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 12:42 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,

Thank you for the positive rating!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Theresa H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Staff is very friendly. Service completed in a timely manner. Answered all questions that I had
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:27 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,

Thank you for the great review!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
LOUIS S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sevice"
Called service at nine a.m. and asked if they have time to service my car same day. I was in by 9:45 and back on the road about 10:30. Can't ask a dealer service for more.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:53 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,

Thank you for the fantastic survey!! I appreciate your detailed comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine"
The did my pre-paid oil change .... charged me to rotate the tires, so I have to check to see if that was supposed to be free. Found some things to service and charge me, but they did seem reasonable so i'm fine with it. Dealer service is always a little more expensive, but I am confidant that the car will continue to run well.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:48 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,


Thank you for the positive rating. I will make sure the price struture was correct. I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service, Informative and relaxed service review"
Fast service, Informative and relaxed service review
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 11:45 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,

Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alan in Service. "
Alan is knowledgeable and fair. I only deal with him.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 07:47 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/21/2017

Hello,

Thank you for the 5 star rating. I appreciate your comments about Alan and value your business!!!!!

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Alfia T. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On the spot in keeping schedule"
I requested a est for minor vehicle damage . I anticipated $1,000.
Freehold collision said 27 hrs labor cost $3700.
Suggest you find another collision partner
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:56 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/20/2017

Hello,


Thank you for the 5 star rating!! I will investiage what was so high on the estimate. I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/22/2017

Hello,

Could you please tell me if you had this body work completed? If not could you please send me photos?

I would like to help with this.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Bruce G. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly faces"
service was completed ina timely and professional manner
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 10:39 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/20/2017

Hello,


Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Kimberly H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people, quick service"
experienced people. Never had any issues or problems in the years I have been coming to the dealership for my services.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:00 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/20/2017

Hello,


Thank you for the positive rating!!! I appreciate your detailed comments and value your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is friendly and helpful and get things done in a timely manner. "
Great service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 09:25 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/20/2017

Hello,


Thank you for the 5 star rating!! I appreciate your positive comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Aramis P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people"
Vin was great.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:53 PM
Jessica K. at DCN Hyundai responded on 11/20/2017

Hello Aramis,

Thank you for your excellent five star review! I appreciate your time and your business. 


Sincerely,


Jessica Koscinski
Assistant To Fixed Operations Director
732-821-4000 xt 279
Jkoscinski@hyundaiautonj.com
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Good service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 12:59 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/17/2017

Hello,


Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Bernard O. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courtesy"
Very satisfied.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:13 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/17/2017

Hello,

Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Ed B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean & Efficient at DCN"
I liked the fact that I can drive right in the service entrance and place my car on a SHORT line in a timely fashion . . . I observed that the facilities, reception area, and waiting area are cleaner than the place under the previous management team . . . the recall service was completed in a timely manner . . . I appreciated that a points inspection was made . . . there was no attempt to "find" things wrong with the car that might have led to unnecessary repairs . . . everyone I spoke to was courteous and knowledgeable . . .
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 03:36 PM
Jessica K. at DCN Hyundai responded on 11/17/2017

Hello Ed,

Thank you for your wonderful five star review!!! I appreciate your kind comments and your business. 


Sincerely,


Jessica Koscinski
Assistant To Fixed Operations Director
732-821-4000 xt 279
Jkoscinski@hyundaiautonj.com
Raman N. on 11/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Raman Nadadhur"
There was no hot Coffee or Choclate milk Available for the duration I was waiting . May be the machine was out of order . Also If you can send me Coupons in email highly appreciated . I have never received any coupon for the last 3 years .
Thanks
Raman
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:37 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 11/16/2017

Hello Raman,

Thank you for the 5 star rating!!! Please use this email for your next Service for 10 percent off any parts or Service. We will also set you up for regular coupons.


Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Bina P. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Flexible & Fast"
Lots of appointment times & they offer 2 days with late night appointments. The waiting area is clean & comfy w/ free coffee & HD TV.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 01:53 PM
Jessica K. at DCN Hyundai responded on 11/15/2017

Hello Bina,

Thank you for your positive rating! Please tell me what we could have done to receive a five star rating? I appreciate your time and your business. 


Sincerely,


Jessica Koscinski
Assistant To Fixed Operations Director
732-821-4000 xt 279
Jkoscinski@hyundaiautonj.com
Displaying Review 1 - 20 of 1704 in total