Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

113 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


AG
ANDREW G.
Madison, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Gas lines....rusted
These guys took in my truck and got to work on it pretty quick. Found the issue, let me know what was wrong and what they recommended that I do. They fixed my gas lines and put in a new wheel bearing. The day after I got it back, a quick connect in the gas lines failed and I called them to let them know. They picked up my truck at my house (tow) at their expense and had it fixed the same day. That was an amazing experience and a wonderful display of outstanding customer service. I will go back there next time I have any problems with any of my vehicles. Thanks Du Bois!

LH
LANA H.
Madison, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Extremely satisfying service.
Outstanding and personalized service.

DB
Dan B.
Tipp City, OH
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Dan said he was passing through from out of state He arrived before they opened and so did the mechanic team. The Team helped him right away to get his vehicle back on the road within 2 hours. The customer said he really appreciated the way the mechanic Ray Wolf interacted with him. They were courteous, respectful, knowledgeable, and treated him well. They even went and picked up the necessary part for him because they felt he was taking too long.
This review was collected via phone interview by Customer Research Inc.

GS
Gerry S.
Madison, WI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Gerry said she was happy with everything at the business. The passenger seat belt light is coming on which was not coming on before. She will be returning to the business to get that looked at.
This review was collected via phone interview by Customer Research Inc.

SM
Stefan M.
Wisconsin Dells, WI
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Stefan said the employees at the business were very helpful
This review was collected via phone interview by Customer Research Inc.

JJ
Jeff J.
Madison, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CH
Chase H.
Madison, WI
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Chase said they do a good job.
This review was collected via phone interview by Customer Research Inc.

KW
Katie W.
Madison, WI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Katie said the staff at this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

AD
AMY D.
Madison, WI
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Great as usual
Prompt, accurate diagnosis and good advice.

GA
GARY A.
Madison, WI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Oil Change
Another fast & efficient visit.
I went in for an oil change and tire rotation and I was on my way less than forty-five minutes later.
It's my usual experience at DuBois...

GN
Greg N.
Wisconsin
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Greg said he was overall very pleased with his experience. The staff kept him well informed in regards to the progress of his vehicle. The end date of the service changed multiple times.
This review was collected via phone interview by Customer Research Inc.

RW
Ray W.
Wisconsin
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ray said the employees were honest. They were friendly. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.

BA
Brian A.
Wisconsin
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Brian said that the staff and facility were great.
This review was collected via phone interview by Customer Research Inc.

CR
Carl R.
Madison, WI
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Carl said the business's service was excellent and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

SE
STACY E.
Madison, WI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great Customer Service/Overall Service!
These guys are Great! Answered any questions, gave detailed info, and do great work!!

LB
LAUREN B.
Waunakee, WI
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Great overall experience!
Thanks to the DuBois Auto Clinic team for their great service! During a recent appointment I made to have my car aligned, they were very knowledgeable and helpful in understanding what needed to be done and then efficiently addressed the issues with my car. They worked with me collaboratively, ensured that I felt satisfied with the services and demonstrated expertise and a high level of professionalism, as well as a friendly and welcoming atmosphere while I was waiting for the work on my car to be completed. Thanks again to the team for an excellent experience at DuBois Auto Clinic! If I need work done on a vehicle in the future, I will definitely return here again.

PS
Peder S.
Rio, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Peder said the business made an honest assessment of his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.

MG
MARY G.
Mc Farland, WI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Great Place for Vehicle Service
One of the best features about DuBois is their willingness to try to accommodate you when you have a problem. I go there for all routine maintenance, but they've also been great about getting me in for unexpected issues. As someone who is not auto savvy, I feel they are honest with me.

TQ
Travis Q.
Wisconsin
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Kaiya. She said the service was great.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Madison, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Great service
They did great work and didn't try to "sell" me anything I didn't need, unlike some chains. Using a locally-owned auto clinic is the way to go!