Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

103 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


GN
Greg N.
Wisconsin
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Greg said he was overall very pleased with his experience. The staff kept him well informed in regards to the progress of his vehicle. The end date of the service changed multiple times.
This review was collected via phone interview by Customer Research Inc.

RW
Ray W.
Wisconsin
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ray said the employees were honest. They were friendly. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.

BA
Brian A.
Wisconsin
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Brian said that the staff and facility were great.
This review was collected via phone interview by Customer Research Inc.

CR
Carl R.
Madison, WI
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Carl said the business's service was excellent and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

SE
STACY E.
Madison, WI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great Customer Service/Overall Service!
These guys are Great! Answered any questions, gave detailed info, and do great work!!

LB
LAUREN B.
Waunakee, WI
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Great overall experience!
Thanks to the DuBois Auto Clinic team for their great service! During a recent appointment I made to have my car aligned, they were very knowledgeable and helpful in understanding what needed to be done and then efficiently addressed the issues with my car. They worked with me collaboratively, ensured that I felt satisfied with the services and demonstrated expertise and a high level of professionalism, as well as a friendly and welcoming atmosphere while I was waiting for the work on my car to be completed. Thanks again to the team for an excellent experience at DuBois Auto Clinic! If I need work done on a vehicle in the future, I will definitely return here again.

PS
Peder S.
Rio, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Peder said the business made an honest assessment of his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.

MG
MARY G.
Mc Farland, WI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Great Place for Vehicle Service
One of the best features about DuBois is their willingness to try to accommodate you when you have a problem. I go there for all routine maintenance, but they've also been great about getting me in for unexpected issues. As someone who is not auto savvy, I feel they are honest with me.

TQ
Travis Q.
Wisconsin
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Kaiya. She said the service was great.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Madison, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Great service
They did great work and didn't try to "sell" me anything I didn't need, unlike some chains. Using a locally-owned auto clinic is the way to go!

DS
Dennis S.
Madison, WI
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Dennis said he is always able to drop in for service and the staff give him accurate time frames for the services to be complete.
This review was collected via phone interview by Customer Research Inc.

AW
Albert W.
Janesville, WI
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Albert said the business provided excellent service at a great price.
This review was collected via phone interview by Customer Research Inc.

CH
Chase H.
Madison, WI
Pontiac Firebird
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Chase said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CL
Cathy L.
Lodi, WI
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Cathy said she had a very good experience and didn't have to wait a long time.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Madison, WI
Chevrolet Equinox
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/21/2018 Category: Service
Kevin said he just had some diagnostics done.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Madison, WI
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Sandi. She said the business always provides good quality service.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Madison, WI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ben said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

KC
Kris C.
Madison, WI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kris said he had no problem. Everything was in order when he walked in and they took care of everything. Everything looks good.
This review was collected via phone interview by Customer Research Inc.

HM
Harvey M.
Madison, WI
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Harvey said they did a very good job. He is really satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

BS
Bev S.
Madison, WI
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Bev said everybody was really nice and very helpful. She was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.