Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

451 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.7499975/5Overall Rating 4.7499975/5Overall Rating 4.7499975/5Overall Rating 4.7499975/5rating 4.7499975
Original
Overall Rating 2.625/5Overall Rating 2.625/5rating 2.625rating 2.625rating 2.625
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Palmyra, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Great People in Service area
Service Manager very informative before and after service
Lady at service check our is so very friendly
KELSEY S. from Ebersole Hyundai responded on 11/17/2018

Thank you for choosing Ebersole Hyundai! We appreciate the feedback and that you had a 5 star experience with us! See you at your next service!

Kelsey Shellehamer
Service Advisor


Verified Customer
Lebanon, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Best Customer greedy
Its the best dealers ever, they really care about thiers customers.
KELSEY S. from Ebersole Hyundai responded on 11/16/2018

Thank you for choosing Ebersole Hyundai! And also taking the time to give us your feedback it is greatly appreciated!

Have a Happy holiday!

Kelsey Shellehamer
Service Advisor


BK
Barbara K.
Palmyra, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Sonata
Love the roomy, smooth ride. Service called when finished. Car wash was appreciated!
Matt S. from Ebersole Hyundai responded on 11/15/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
Have a great weekend.

Matthew Snyder 
Service Manager 
717-279-2000


SS
Sharon S.
Palmyra, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great customer service
Efficient and speedy service. The car wash and vacuum are always appreciated.
Matt S. from Ebersole Hyundai responded on 11/07/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. Glad you enjoy the car wash and vacuum.
Have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


TF
Timothy F.
Myerstown, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Good srevice people take care of you and your car
My second hyundai sonata, good road car, good place to buy a car
Matt S. from Ebersole Hyundai responded on 11/02/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Have a great weekend.

Matthew Snyder
Service Manager
717-279-2000


LB
Lindie B.
Myerstown, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Great Service
Staff always eager to help, very reliable and professional.
Matt S. from Ebersole Hyundai responded on 11/01/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.
Hope you have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000


RA
Ronald A.
Annville, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Awesome especially the wash!!
Thanks so much!!
Matt S. from Ebersole Hyundai responded on 10/26/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Glad you like the car wash.
Have a great weekend.

Matthew Snyder 
Service Manager 
717-279-2000


BH
Bruce H.
Myerstown, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Great timely service
Thanks for all your help
Matt S. from Ebersole Hyundai responded on 10/25/2018

Thank you for the good survey and for choosing Ebersole Hyundai soory about the delay in picking up your vehicle.

Matthew Snyder
Service Manager
717-279-2000


NK
Nannette K.
Myerstown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Sonata 2013 Recalls
Satisfied fully with service, glad everything was covered at no cost to me and thankfully was given a loaner car to use in the meantime.
KELSEY S. from Ebersole Hyundai responded on 10/23/2018

Thank you for taking the time out of your day to fill out such a GREAT survey we appreciate the feedback! We are looking forward to seeing you at your next service appointment!

Kelsey Shellehamer
Service Advisor 
Ebersole Hyundai


Verified Customer
Schuylkill Haven, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Friendly, courteous, easy to make appointments, does good work
See above
KELSEY S. from Ebersole Hyundai responded on 10/22/2018

Thank you for choosing Ebersole Hyundai! We are looking forward to seeing you at your next service! We appreciate the survey!

Have a great day!

Kelsey Shellehamer
Ebersole Hyundai
717-673-9928


JS
Jeremy S.
Harrisburg, PA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Have been dealing with Ebersole for years
The Ebersole family has been in business in Lebanon for decades. My father did business with them for more than thirty years before he died. I've made multiple purchses there.

Ebersole runs the best family of dealerships in Central Pennsylvania.
KELSEY S. from Ebersole Hyundai responded on 10/22/2018

Thank you for responding to our survey! We appreciate the feedback and to see you had a 5 star experience with Ebersole Hyundai! Can not wait to see you at your next service appointment!

As always thank you for choosing and trusting Ebersole Hyundai with you service needs!

Kelsey Shellehamer


RB
Rhonnda B.
Annville, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Always nice
As usual I am completely satisfied with the service I receive at Ebersole Hyundai. I am always greeted with friendly courtesy, service was expected to be 1.5 hours and they were completed in just a little over an hour. Waiting area is comfortable and just makes for a pleasant experience!
Matt S. from Ebersole Hyundai responded on 10/19/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Have a great weekend

Matthew Snyder
Service Manager
717-279-2000


TO
Todd O.
Myerstown, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
car service
I thank you for your help with are car
Matt S. from Ebersole Hyundai responded on 10/15/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.
Have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Lebanon, PA
2009 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Regular service visit
Very customer oriented. I had to make a last-minute schedule change and they were very flexible.
Matt S. from Ebersole Hyundai responded on 10/12/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your service appointments.

Matthew Snyder
Service Manager
717-279-2000


BB
Bonita B.
Fredericksburg, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Goid customer service
Knowledgable representatives and good customer service help Hyundai stand out.
KELSEY S. from Ebersole Hyundai responded on 10/12/2018

Thank you for taking the time out of your day to respond to our survey! We appreciate the feedback!
See you at your next service appointment!

Kelsey Shellehamer
Service Advisor
Ebersole Hyundai


DS
Deb S.
Elizabethville, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Customer Sevice is Great. I will continue to take my car to be serviced there.
Great customer service. I would highly recommend Ebersole Hyundai
Matt S. from Ebersole Hyundai responded on 10/10/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.
Have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000


MS
Michael S.
Lebanon, PA
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Service experience
Great experience with open discussion about how to best achieve my needs met, with safety being paramount to a satisfactory conclusion!
Matt S. from Ebersole Hyundai responded on 10/09/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.

Matthew Snyder 
Service Manager 
717-279-2000


SB
Susan B.
Pottsville, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Good prompt service
Like my Santa Fe and the service department is good
Matt S. from Ebersole Hyundai responded on 10/07/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.
Have a great weekend.

Matthew Snyder 
Service Manager 
717-279-2000


NG
Nancy G.
Lebanon, PA
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Matt in Service Dept
Matt, Service Manager, at the Lebanon, PA Ebersole Hyundai dealership was very courteous and helpful during my recent recall service appointment. He explained everything re the recall issue to my car. Matt is a very friendly and accommodating and if I have any further needs at Ebersole Hyundai, I will be sure to ask for Matt.
Matt S. from Ebersole Hyundai responded on 10/03/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.
Have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000


DP
David P.
Annville, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Inspection
Had my car ready even before I expected it!
Matt S. from Ebersole Hyundai responded on 10/01/2018

Thank you for the GREAT servey and for choosing Ebersole HYundai for all your service needs. See you at your next appointment.

Matthew Snyder
Service Manager
717-279-2000