Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

429 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.7499975/5Overall Rating 4.7499975/5Overall Rating 4.7499975/5Overall Rating 4.7499975/5rating 4.7499975
Original
Overall Rating 2.625/5Overall Rating 2.625/5rating 2.625rating 2.625rating 2.625
96% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


Verified Customer
Palmyra, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service Appt
I always receive friendly, courteous and efficient service. In addition, the dealership waiting room is always clean and provides complimentary drinks and snacks.
Matt S. from Ebersole Hyundai responded on 09/19/2018

Thank you for the GREAT survey and For chossing Ebersole Hyundai for all your service needs.See you at your next service appointment.

Matthew Snyder
Service Manager
717-279-2000


Verified Customer
Lebanon, PA
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Very friendly,answered questions and not a long wait.
I would recommend this business to a friend. Car serviced in mannerly time. All very friendly. Explained what was done and why. Good experience.
Matt S. from Ebersole Hyundai responded on 09/19/2018

Thank you for the good survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.

Matthew Snyder
Service Manager
717-279-2000


EW
Edward W.
Lebanon, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
They were very helpful and friendly. They do all our srvice
They were very helpful and friendly. They do all our service. LOVE our car
Matt S. from Ebersole Hyundai responded on 09/18/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment, have a great evening.

Matthew Snyder
Service Manager
717-279-2000


WR
William R.
Lebanon, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Excellent service
Again Jeff was concise & communicating with his expertise in helping to repair our SF . His professionalism is positive. Thank you!
Matt S. from Ebersole Hyundai responded on 09/13/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment have a great evening.

Matthew Snyder 
Service Manager
717-279-2000


LR
Lauren R.
Palmyra, PA
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Always polite and courteous. I have never had to wait too long. Ebersole makes you comfortable while waiting for service to be completed.
I love Ebersole Hyundai. I feel like the service manager really cares that my vehicle is in execellent condition. I haven't had a problem since owning the car. I give the service department an excellent review.
Matt S. from Ebersole Hyundai responded on 09/12/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
See you at your next service appointment,hope you have a great day.

Matthew Snyder
Service Manager
717-279-2000


Verified Customer
Lebanon, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great Service!
I had an unexpected issue with my Hyundai Tucson. Ebersole Hyundai was able to take my car in first thing the next morning for repairs and I have not had an issue with the area repaired since! Very friendly staff and competent service workers. Definitely saved me a huge headache!
KELSEY S. from Ebersole Hyundai responded on 09/12/2018

So thrilled that you were pleased, we are here to make things alot more easier for you when you run into any issue! Now that you know where we are youre more then welcome to continue servicing your vehcile with us! Thank you for filling out the survey it is greatly appreciated!

Kelsey Shellehamer
Service Advisor
Ebersole Hyundai


Verified Customer
Lebanon, PA
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Great place I liked it.
Place was clean great snacks.
Matt S. from Ebersole Hyundai responded on 09/10/2018

Thank you for the good survey and for choosing Ebersole Hyundai for all you service needs.

Matthew Snyder
Service Manager
717-279-2000


RM
Robyn M.
Palmyra, PA
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
service and check out
wonderful service
Matt S. from Ebersole Hyundai responded on 09/07/2018

Thank you for the GREAT survey and for choosing Ebersole HYundai for all your service needs.See you at your next service appointment.
Hope you have a great weekend.

Matthew Snyder
Service Manager
717-279-2000


VM
Vicki M.
Harrisburg, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Baby your car
Very quick, in & out service with friendly staff.
KELSEY S. from Ebersole Hyundai responded on 09/07/2018

THANK YOU FOR THE GREAT SURVEY! IT WAS A PLEASURE MEETING YOU! CANT WAIT TO SEE YOU AT YOUR SECOND SERVICE!!!

-KELSEY SHELLEHAMER
SERVICE ADVISOR
EBERSOLE HYUNDAI


Verified Customer
Lebanon, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Easy appointment just when I wanted It
They were very pleasant and efficient.
Matt S. from Ebersole Hyundai responded on 09/03/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
Have a great rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Jonestown, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Excellent Service Experience
5 stars
Matt S. from Ebersole Hyundai responded on 08/31/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Hope you have a great holiday weekend.

Matthew Snyder
Service Manager 
717-279-2000


TF
Timothy F.
Myerstown, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
hYUNDAI,GREAT CAR GREAT SERVICE
gREAT CAR,SERVICE DON RIGHT NO HASSELS FAIR PRICES GOOD PEOPLE TO DEAL WITH,SALES STAFF NICE PEOPLE UP FRONT NO BULL,THANKS TO mAT AND SALES MANGER LOVE MY SONSAT LIMITED.
KELSEY S. from Ebersole Hyundai responded on 08/28/2018

It is always a pleasure seeing you! Thank you for your feedback it is greatly appreciated! See you at your next service!!

As always thank you for choosing and trusting Ebersole Hyundai with you automotive needs!


DZ
Deborah Z.
Annville, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Deb z
Everybody takes the time to say hello, and are also very polite
Matt S. from Ebersole Hyundai responded on 08/22/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


JS
Jean S.
Manheim, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Terrific service - value their customers
Terrific service - technians explain up front any issues for your decision and walks you through everything they did and how it rated.
Matt S. from Ebersole Hyundai responded on 08/20/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
See you at your next service appointment.
Hope you have a great evening.

Matthew Snyder
Service Manager
717-279-2000  


Verified Customer
Myerstown, PA
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Service experience
The service department was able to quickly determine an unusual noise in the front end of the vehicle. Repairs were made same day
Matt S. from Ebersole Hyundai responded on 08/19/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
Have a great rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Myerstown, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
No suprises...
Great service...no surprises.
KELSEY S. from Ebersole Hyundai responded on 08/17/2018

We appreciate the Great survey and feedback; So happy you had a 5 star experience with Ebersole Hyundai service department! See you next time!

Kelsey Shellehamer


WH
Wendy H.
Lebanon, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Quick and Easy
From scheduling to checkout, Kelsey was super helpful. Always satisfied with the quality of work from Ebersole Hyundai.
KELSEY S. from Ebersole Hyundai responded on 08/14/2018

Always a pleasure seeing you! Thank you for taking the time to answer our survey! It is greatly appreciated! Cant wait to see you at your next service!

Kelsey SHellehamer


WY
Wayne Y.
Myerstown, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Good service
Good service
KELSEY S. from Ebersole Hyundai responded on 08/13/2018

Thank you for taking time out of your day to fill out our survey! We are pleased to see you had a 5 star experience with Ebersole Hyundai Service department! 

As always thank you for choosing and trusting Ebersole Hyundai for your automotive needs!

Kelsey Shellehamer
Service Advisor


BK
Barbara K.
Palmyra, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Sonata
Comfortable, roomy, looks great, and a reliable car. Recommend it to friends and family. Good service team at Ebersoles.
KELSEY S. from Ebersole Hyundai responded on 08/11/2018

Thank you for such great feedback! We appreicate and love to hear you had a 5 star experience with Ebersole Hyundai!

As always thank you for choosing and trusting Ebersole Hyundai!

Kelsey Shellehamer
Service Advisor


MM
Michael M.
Lebanon, PA
2009 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Awesome service
Matt honored online pricing though was in error. No hassle and rental clean and easy. Truly greAt VIP customers as such.
Matt S. from Ebersole Hyundai responded on 08/10/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
Hope you have a great weekend.
See you at your next service appointment.

Matthew Snyder
Service Manager
717-279-2000