Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

407 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5rating 4.7142857
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


KB
Kevin B.
Quentin, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
First service visit
This was my first visit back since I purchased the car in January, I scheduled my oil change and wasn’t aware of the “wait,” option. The gentleman behind the counter was great and he had my service done in a short amount of time and offered the car wash, which I accepted and I learned I’ll need tires and I’ll be returning to this location for that appointment as well. Thank you.
Matt S. from Ebersole Hyundai responded on 07/20/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Hope you have a great weekend.

Matthew Snyder 
Service Manager 
717-279-2000


HV
Heriberto V.
Lititz, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
I'll be back
Total service recieved.
Matt S. from Ebersole Hyundai responded on 07/19/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
See you at your next service appointment.
We would be happy to have you back at anytime.

Matthew Snyder
Service Manager
717-279-2000


SA
Sherry A.
Williamstown, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Vey clean and friendly.
I really enjoy wziting on my vertical)
All employees are very fri
Matt S. from Ebersole Hyundai responded on 07/16/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Hope you are having a great day.

Matthew Snyder
Service Manager
717-279-2000


WR
William R.
Lebanon, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Professional service for our vehicle.
The service manager Matt is an excellent professional with an expertise that communicates listening & caring.
Matt S. from Ebersole Hyundai responded on 07/13/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment. 
Thank you for the kind words I try to treat all my customers the best that I can every day.
Hope you have a great weekend.
Matthew Snyder 
Service Manager 
717-279-2000


DL
Dakota L.
Lancaster, PA
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
I love all the extra work they do! Wash the car and vacuum off the floor mats. I always look forward to my car services!
They are very organized with their schedule and make sure to get you in by the time you need it to be finished. I asked them to do a little extra cleaning for me and they did for no charge! I love this service department!
KELSEY S. from Ebersole Hyundai responded on 07/05/2018

Thank you for such great feedback! We appreaciate the GREAT survey! We are pleased to see you had a 5 star experience with us! We are here to make things alot easier for you when you vehcile is here for service!!

As always Thank you for choosing and trusting Ebersole Hyundai with you automotive needs!

Kelsey Shellehamer
Service Advisor


PW
Penny W.
Lebanon, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Love my Sante Fe
Great service department. Always friendly and so helpful.
Matt S. from Ebersole Hyundai responded on 07/03/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. See you at your next service appointment.
Have a great fourth of July.

Matthew Snyder 
Service Manager 
717-279-2000


RS
Rebecca S.
Lebanon, PA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Felt welcomed
Made me feel comfortable, answered questions. Didn't take long
Matt S. from Ebersole Hyundai responded on 07/03/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.See you at your next service appointment.
Hope you have a great fourth of July holiday

Matthew Snyder
Service Manager
717-279-2000


JC
Jen C.
Palmyra, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
Timely and well done
I waited while my car got inspected and washed. They got it done in a timely matter and explained all they had worked on.
KELSEY S. from Ebersole Hyundai responded on 07/02/2018

Thank you for such a GREAT survey we appreciate the feedback! Always pleased to see you had a 5 star experience with Ebersole Hyundai Service department!

Thank you for choosing and trusting Ebersole Hyundai with you automotive needs!

Kelsey Shellehamer
Service Advisor
Ebersole Hyundai
717-279-2000


RW
Ron W.
Annville, PA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
The people are great!
The People! All are super friendly and helpful.
KELSEY S. from Ebersole Hyundai responded on 06/20/2018

Thank you for such a GREAT survey it is greatly appreciated! We are pleased to see you had the 5 star experience with Ebersole Hyundai Service Department! 

As always thanks you for choosing and trusting Ebersole Hyundai with your automotive needs!

Kelsey Shellehamer
Service Advisor
Ebersole Hyundai


Verified Customer
Lebanon, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Inspection and Service
Everything was fine.
Matt S. from Ebersole Hyundai responded on 06/16/2018

Thank you for the good survey and for choosing Ebersole Hyundai for all your service needs.
Have a great weekend.

Matthew Snyder
Service Manager
717-279-2000


Verified Customer
Chambersburg, PA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Awesome customer service
We were in the area when our motor went out! They were so helpful wiring with Hyundai to come up with a solution and provide us a rental!! Great customer service and helpful, knowledgeable staff!!! Thank you!!!
Matt S. from Ebersole Hyundai responded on 06/13/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs. see you at your next service appointment 

Hope you have a great evening.

Matthew Snyder
Service Manager
717-279-2000


Verified Customer
Lebanon, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ebersole Hyundai Service
They do good work and have it done when they say it will be done. They also always call when it is ready.
KELSEY S. from Ebersole Hyundai responded on 06/08/2018

Thank you for such GREAT feedback! We are pleased to see you had a 5 star experience with Ebersole Hyundai Service department! Hope to see your next appointment!

As always thank you for choosing and trusting Ebersole Hyundai with your automotive needs!

Kelsey Shellehamer
Service Advisor
Ebersole Hyundai


SS
Sharon S.
Palmyra, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Great Service!
I scheduled inspection, emission, oil change and tire rotation.

I was also advised about a recall on my vehicle. I was delighted to hear about a special promotional price for the oil change that day, as well.

Everything was taken care of in one appointment, as well as washing and cleaning the inside of the vehicle in record time. Great job!
Matt S. from Ebersole Hyundai responded on 06/06/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.
Have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000


WH
Wendy H.
Lebanon, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
A+ service
From.the scheduling of my appointment to pick up, it was an A+ experience. I was able to get a next day appointment. I was called quickly after the problem was fixed. All with friendly service. Thanks Ebersole Hyundai!
Matt S. from Ebersole Hyundai responded on 06/04/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment.
Hope you have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000


WR
William R.
Lebanon, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Professional
Excellent expertise with service.
Matt S. from Ebersole Hyundai responded on 06/01/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs.
Hope you have a great weekend.

Matthew Snyder
Service Manager
717-279-2000


PB
Paul B.
Cleona, PA
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Excellent service
Everybody is pleasant and makes you feel at home.
KELSEY S. from Ebersole Hyundai responded on 05/30/2018

Thank you for the feedback! Its always a pleasure seeing you! If you need anything you know where to find us!

As always thank you for choosing and trusting Ebersole Hyundai


JH
Jill H.
Lebanon, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Experience was great
Everyone is friendly. Service is quick.
KELSEY S. from Ebersole Hyundai responded on 05/29/2018

Thank you for such a GREAT survey! We really appreciate the feedback and we are pleased to see you had a 5 star experience with Ebersole Hyundai Service department! 

As always thank you for choosing and trusting Ebersole Hyundai with your automotive needs!

Kelsey Shellehamer
Service Advisor
Ebersole Hyundai
717-279-2000


BB
Berardo B.
Cleona, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ind. Mechanic.
Kindness and service.
Matt S. from Ebersole Hyundai responded on 05/24/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment.

Matthew Snyder 
Service Manager 
717-279-2000


TF
Timothy F.
Myerstown, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service
Good service,nice people to deal with
Matt S. from Ebersole Hyundai responded on 05/24/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment. 

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Myerstown, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Friendly and on time
Always pleased with the service
Matt S. from Ebersole Hyundai responded on 05/23/2018

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment. 
Have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000