Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

390 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5rating 4.7142857
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


BB
Berardo B.
Cleona, PA
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ind. Mechanic.
Kindness and service.
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment.

Matthew Snyder 
Service Manager 
717-279-2000


TF
Timothy F.
Myerstown, PA
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service
Good service,nice people to deal with
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment. 

Matthew Snyder 
Service Manager 
717-279-2000


Anonymous avatar
Verified Customer
Myerstown, PA
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Friendly and on time
Always pleased with the service
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment. 
Have a great evening 

Matthew Snyder 
Service Manager 
717-279-2000


Anonymous avatar
Verified Customer
Lebanon, PA
2012 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Loved our experienced
We needed an oil change and tire rotation. Service manager discussed what is the best value regarding the coupons we had. Set up a date and the work was completed as asked. Free multipoint inspection is a plus, and we did not need any further work done.
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment.
Have a great weekend 

Matthew Snyder 
Service Manager 
717-279-2000


WF
Wendee F.
Lebanon, PA
2016 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Tire replacement
I just showed up so my tires could be replaced. They fixed it the same day plus gave me a loaner so that I didn’t have to wait. GREAT JOB!! The tech was AMAZING
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment.
Have a great weekend 

Matthew Snyder 
Service Manager 
717-279-2000


CH
Christopher H.
Lebanon, PA
2016 Hyundai Genesis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
GREAT SERVICE
They are always the best when I go there they really care about you and want to help u in any way possible great place great service all the time!!
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.
Hope you have a GREAT evening.

Matthew Snyder 
Service Manager 
717-279-2000


SB
Susan B.
Pottsville, PA
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Good service
Good service done promptly
Mike H., Assistant Service Manager from Ebersole Hyundai

Susan,
Thank you for the GREAT survey and for choosing Ebersole Hyundai for your automotive needs.
See you at your next service appointment.

Michael A Houser
Assistant Service Manager
717-279-2000

JS
Janet S.
Lebanon, PA
2016 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Excellent service
Good work. Pleasant employees
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.
Have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


MK
Melissa K.
Lebanon, PA
2014 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Nice, easy & friendly people
This visit was another great one. My car was done quickly & the price was fair. I love when they wash my car too! 😉
8e1e5bf46de3bfbfb2fb39aff812387e?s=28
KELSEY S. from Ebersole Hyundai

Thank you for such a great survey we appreaciate the feedback!
We are pleased to see that you had the 5 star experience with Ebersole Hyundai Service department!

As always thank you for choosing and trusting Ebersole Hyundai with you automotive needs!


Kelsey Shellehamer
Service Advisor
Ebersole Hyundai


Anonymous avatar
Verified Customer
Palmyra, PA
2018 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018 Category: Service
Very courteous.
This was my first experience with my new car being serviced. I was impressed because things were explained to me. I felt very comfortable while waiting for my car to be serviced. My car was washed and even vacuumed which I did not expect. I love my Santa Fe 2018. Thank you Ebersole Hyundai.
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.Hope you enjoy the rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000
msnyder@ebersoleauto.com 


Anonymous avatar
Verified Customer
Lancaster, PA
2017 Hyundai Accent
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/22/2018 Category: Service
I do not want to submit a review
I do not want to submit a review
Mike H., Assistant Service Manager from Ebersole Hyundai

Thank you for returning your survey. Sorry for the misunderstanding about the Emissions Inspection. 
If you have any concerns please call the service manager Matt Snyder.

THANK YOU,
M A HOUSER

Michael A Houser
Assistant Service Manager
717-279-2000

Anonymous avatar
Verified Customer
Lebanon, PA
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2018 Category: Service
Can't or won't find problem causing mirror to malfunction
Frustrated
Mike H., Assistant Service Manager from Ebersole Hyundai

Thank you for returning your survey. Please call in and make an appointment for us to recheck your mirrors.

Thank you,
M A HOUSER

Michael A Houser
Assistant Service Manager
717-279-2000

Anonymous avatar
Verified Customer
Enola, PA
2009 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Great Service and Excellent Price
Friendly staff.
Mike H., Assistant Service Manager from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for your automotive needs.

Michael A Houser
Assistant Service Manager
717-279-2000

JH
James H.
Lebanon, PA
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Great service and attention
Started to work on the car soon after arrival and completed the work in a timely manner while I waited. No extra charges, no surprises, just good work at a good price. Could I get this done somewhere else at a better price, I doubt it, anyway it's not worth trying when the service is this good.
8e1e5bf46de3bfbfb2fb39aff812387e?s=28
KELSEY S. from Ebersole Hyundai

THANK YOU FOR SUCH A GREAT SURVEY! WE ARE PLEASED TO SEE YOU HAD THE 5 STAR VISIT WITH EBERSOLE HYUNDAI! WE HOPE TO SEE YOUR NEXT SERVICE!

KELSEY SHELLEHAMER
SERVICE ADVISOR 
EBERSOLE HYUNDAI


RB
Rhonnda B.
Annville, PA
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018 Category: Service
Prompt service
I called with a leak in my tire, they worked with my hectic schedule and got me in same day, service under an hour!
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.
Hope you enjoy the rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


TB
Terry B.
Lititz, PA
2013 Hyundai Azera
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2018 Category: Service
service warranty
shocks at the stipulations
8e1e5bf46de3bfbfb2fb39aff812387e?s=28
KELSEY S. from Ebersole Hyundai

Thank you for the feedback and i would like to take the time out and apologize you did not have that 5 stars experience with Ebersole Hyundai. Please feel free to reach out and express any concerns to Matt Snyder Service Manager.

Thank you
Kelsey Shellehamer
Service Advisor
Ebersole Hyundai
717-279-2000


RH
Robert H.
Williamstown, PA
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Review
Nice service didn't have to wait to long
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.
Have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


NR
Nancy R.
Lebanon, PA
2004 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Ebersole is Excellent!!! :)
Service Manager Mike and Service Advisors were very informative, friendly, and accommodating! My vehicle was ready 1-1/2 hours early, and the price I paid to replace the timing belt was very competitive. I am a happy Ebersole customer!! :)
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next appointment. Have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


Anonymous avatar
Verified Customer
Lititz, PA
2012 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
I was pleasantly surprised at the friendly service.
The wonderful staff at Ebersole Hyundai made sure that my car service experience was timely, efficient, comfortable and even pleasant.
8e1e5bf46de3bfbfb2fb39aff812387e?s=28
KELSEY S. from Ebersole Hyundai

Thank you for the GREAT survey, We always like to hear that you had such wonderful experience! Hope you have a nice weekend and we will see you at your next service!

As always thank you for choosing and trusting Ebersole Hyundai with you automotive needs!

Kelsey Shellehamer 
Service Advisor
Ebersole Hyundai


JB
Jeffrey B.
Richland, PA
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
I think they do a good job. Very respectful. They provide a loaner, at no charge, which is important to me.
Excellant service
Matt S. from Ebersole Hyundai

Thank you for the GREAT survey and for choosing Ebersole Hyundai for all your service needs see you at your next service appointment.
Have a great weekend 

Matthew Snyder 
Service Manager 
717-279-2000