Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

696 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.7777756/5Overall Rating 4.7777756/5Overall Rating 4.7777756/5Overall Rating 4.7777756/5rating 4.7777756
Original
Overall Rating 2.44444/5Overall Rating 2.44444/5rating 2.44444rating 2.44444rating 2.44444
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


JC
Judith C.
Newmanstown, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Staff
All staff always friendly and professional
Matt S. from Ebersole Hyundai responded on 10/15/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Hope you enjoy the rest of your week.

Matthew Snyder 
Service manager
717-279-2000


DS
Deb S.
Elizabethville, PA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Service quality
I will continue to bring my Hyundai to Ebersole. I feel confident in their expertise and experience
Matt S. from Ebersole Hyundai responded on 10/15/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment.
 Enjoy the rest of your week. 

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Lebanon, PA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Service
Very professional and helpful. Excellent service.
JARED S D. from Ebersole Hyundai responded on 10/15/2019

Thank you for the great survey and chooseing Ebersoles, we hope to see you at your next service- Jarred  


KS
Karli S.
Lebanon, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Friends, and great customer service
N/a
Matt S. from Ebersole Hyundai responded on 10/14/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. 

Matthew Snyder 
Service Manager 
717-279-2000


JV
James V.
Lebanon, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Jim Valletta
Always a quality job and the brand is a winner. We have two Hyundai’s that we bought new and they are trouble free.
Matt S. from Ebersole Hyundai responded on 10/14/2019

Thank you  for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Hope you have a great rest of your week.

Matthew Snyder 
Service Manager 
717-279-2000


TS
Teresa S.
Lebanon, PA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Reasonable cost for repair
Reasonable cost for repairs! Friendly service and timely.
Matt S. from Ebersole Hyundai responded on 10/13/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Enjoy the rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


SB
Susan B.
Pottsville, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Service
Good fast service
Matt S. from Ebersole Hyundai responded on 10/11/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Enjoy your weekend. 

Matthew Snyder 
Service Manager 
717-279-2000


DR
Dean R.
Harrisburg, PA
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Owner of the vehicle
I continue to receive great service. I’m treated
Very professionally. Even the receptionist is
Very pleasant to deal with. My vehicle is
Always washed and clean when I leave
The dealership. It is a pleasant experience.
JARED S D. from Ebersole Hyundai responded on 10/10/2019

Thank you for the great survey and chooseing Ebersoles, We are looking forword to further working on your radio at your next service- Jarred 


MM
Mike M.
Fredericksburg, PA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Great service
Did everything we needed in an expedited manner.
Matt S. from Ebersole Hyundai responded on 10/09/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment.

Matthew Snyder 
Service Manager 
717-279-2000


HC
Harry C.
Hershey, PA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Customer First Mentality
Ebersole Hyundai continuously strives to put their customers first even if it means telling a customer to check with other local sources to facilitate an expensive repair. Don't know too many dealerships that for their customer's sake would potentially take work out of their shop.
JARED S D. from Ebersole Hyundai responded on 10/08/2019

Thank you for the great survey and chooseing Ebersoles, we hope to see you at your next service visit! - Jarred


RK
Randall K.
Lebanon, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Friendly, they do what they say.
As stated in title they are friendly and they do what they say. Also the work was done in a very timely matter. Also, thanks for the coffee!
Matt S. from Ebersole Hyundai responded on 10/08/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Have a great day.

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Jonestown, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Great experience
Professional, knowledgeable, courteous and on time
Matt S. from Ebersole Hyundai responded on 10/07/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Hope you have a great evening.

Matthew Snyder 
Service Manager 
717-279-2000


GF
Gene F.
Palmyra, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2019 Category: Service
Stupid Question !!
Polite, timely, quality, service.
Matt S. from Ebersole Hyundai responded on 10/07/2019

Thank you for the good survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment.

Matthew Snyder 
Service Manager 
717-279-2000


DG
David G.
Annville, PA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Car maintenance
Did good work at a fair price
JARED S D. from Ebersole Hyundai responded on 10/07/2019

Thank you for the great survey and chooseing Ebersoles, we hope to see you at your next service visit! - Jarred 


VL
Victoria L.
Lebanon, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Great Customer Service
X
Matt S. from Ebersole Hyundai responded on 10/06/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. 

Matthew Snyder 
Service Manager 
717-279-2000


DR
David R.
Jonestown, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Awesome!
Great quick service and friendly staff.
Matt S. from Ebersole Hyundai responded on 10/06/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Enjoy the rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


MP
Michael P.
Fredericksburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
The people
Super people and excellent service
Matt S. from Ebersole Hyundai responded on 10/05/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment. Hope you enjoy the rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Lebanon, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Matt the service mgr. Helped me when I needed it
Matt was extremely helpful when my check engine light came on and fixed it the same day which made me be able to relax and not stress. Thanks I really appreciate it
Matt S. from Ebersole Hyundai responded on 10/05/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai. Hope to see you at your next service appointment.  Enjoy your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


DP
David P.
Lebanon, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Service dept great
Your service manager treated me fair
Kept me informed and was a great help with the rental while my car was in the shop and kept his word regarding my service and fix date
I will recommend them
Matt S. from Ebersole Hyundai responded on 10/04/2019

Thank you for the GREAT survey and for choosing Ebersole Hyundai.  Hope to see you at your next service appointment. Enjoy your weekend.

Matthew Snyder 
Service Manager 
717-279-2000


Verified Customer
Newmanstown, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Friendly staff
All staff, no matter their position are always friendly, respectful.
JARED S D. from Ebersole Hyundai responded on 10/04/2019

Thank you for the great survey and chooseing Ebersoles! We hope to see you at your next service- Jarred