Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

499 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


BS
Bryan S.
Houston, TX
MINI Cooper Hardtop
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
good job
always to good work, price is reasonable,

GC
Gloria C.
Texas
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Gloria said that the facility was extraordinary, it was her first time there and it's the first time she has found a mechanic that really cares a lot about making her happy. The staff went above and beyond and were super. Jay's professionalism impressed her and she likes the way he does business.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Houston, TX
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jeff said he has been to the business several times, and the staff always do a great job. He always gets his vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

AY
Anelo Y.
Houston, TX
Ram 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Anelo said they did a good job and the service was good. They are professional people.
This review was collected via phone interview by Customer Research Inc.

CN
Cynthia N.
Houston, TX
Toyota Highlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Honesty, competence, Customer focus.
Jay and his team have always been excellent throughout the years we have used their services. When we had to move from Houston he even helped us find a mechanic in our new town. I recommend him most highly.

CL
Chris L.
Houston, TX
Dodge Avenger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Chris said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MV
Manuel V.
Houston, TX
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Manuel said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

YB
Yoav B.
Houston, TX
BMW 745i
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Yoav said the business did a wonderful job. He said they are very quick, professional and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Bellaire, TX
Toyota Sienna
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Repaired my loose fender that was not covered by warranty at no charge. Very clean location and professional
Very professional company. I had a loose Fender that was not covered under my car warranty that he put a couple of bolts in on his own for men at no charge. I would recommend this company to anybody

EM
Eric M.
Sugar Land, TX
BMW 3 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Excellent service and prices -- Work is always exceptional!
Excel Automotive always does outstanding work - Excellent service and prices

TF
Thaddeus F.
Houston, TX
Lexus ES 330
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
HIGH VALUE , QUALITY AND TIMLEY SERVICE
Our business vehicle had a problem which required being towed to Excel Automotive. We talked with Jay , he looked at the car and diagnosed the problem and would repair ASAP, which we thought would be 2 days. We left Excel and had lunch. Got a text from Excel as we were finishing lunch advising our car was repaired and ready to go! Unbelievable timely service that made our day!

MW
Michael W.
Houston, TX
Acura TSX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Brake rotors
The brake pedal was vibrating pretty badly when I would apply the brakes at any speed in excess of 40 MPH - I brought my car to Excel and they quickly diagnosed the problem as bad rotors. They quoted me the price if both front and back needed to be replaced but it turned out that only the front rotors were bad so I only had to pay for them. This is why I go to Excel - they only replace the parts that need to be replaced and the prices are very reasonable.

DO
David O.
Houston, TX
Mercedes-Benz CLK-Class
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
David said the employees did everything okay. They did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Rod R.
Houston, TX
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Excellente
Quality work and great customer service.

BS
Barry S.
Houston, TX
Nissan Xterra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
honesty, integrity & professional workmanship
It's such a pleasure to do business with Jay at Excel. You can count on the mechanical and body work to be done right and on time.

BS
Bryan S.
Houston, TX
Cadillac SRX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Got it done asap
Good job

ND
Nicholas D.
Houston, TX
Honda Civic
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Serve you at their expense
They spent time looking at my totaled car to see if they could fix it even though they couldn't. They lost man hours and didn't get paid for it, but they did it to try and serve me. Great folks. Clear. Direct. Always call you when they say they will to keep you updated. Honest. Servant-hearted. Love em.

GG
Gary G.
Houston, TX
Lexus RX 450h
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Very pleased
Work performed as promised. No sfurprises.

TF
Thaddeus F.
Houston, TX
Lexus ES 330
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
HIGH VALUE , QUALITY AND TIMLEY SERVICE
Excel Automotive sent a reminder we needed service. We scheduled an appointment, reviewed service work and car was ready sooner than expected at a very fair cost. Our car is a 2005 Lexus that runs like it's new thanks to Excel Automotive!

LS
Leah S.
Houston, TX
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Oil Change
I went in for an oil change and was able to work in the lobby and was out of there in no time thanks to Excel Automotive's efficiency!

Displaying Review 1 - 20 of 499 in total