Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

558 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


CT
CYNTHIA T.
Exeter, RI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Excellent
Techs are excellent, customer service is the best! I trust these people to take care of my vehicle.

KL
KEITH L.
West Warwick, RI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
our vehicle was serviced quickly and at a fair price
the work was completed in much shorter time than we thought it would . we liked the way that the mechcanic alerted us to other work that should be done very soon to avoid a breakdown . and now we know about these defects we will get them corrected thank you for being so professional.

MS
Monte S.
East Walpole, MA
Mercedes-Benz E430
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Monte said he was told his vehicle would be ready 1 day, but it was ready another day, and the cost was higher than the estimate, because they had found additional damage. He would absolutely recommend this facility. He stated that Shannon, the receptionist, was extremely refreshing, pleasant and she had good business acumen. They all had excellent customer service.
This review was collected via phone interview by Customer Research Inc.

AF
Alexandra F.
Hope Valley, RI
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Alexandra said she waited two hours on her service. The employees did not call her with her service pricing.
This review was collected via phone interview by Customer Research Inc.

MB
Michelle B.
Coventry, RI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Michelle said the employees were good. There wasn't any wait time. She was able to get right in and out. It only took an hour from start to finish. She was pleased.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Saunderstown, RI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Andrew said that this business provided a good service that was right on time.
This review was collected via phone interview by Customer Research Inc.

TZ
TODD Z.
Hope Valley, RI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Awesome service
Awesome service. Car runs like new

NC
Nick C.
West Kingston, RI
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Nick said the owner is a good guy. He has always liked the service work the staff have done for him.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
West Kingston, RI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
David said he was impressed by this business. They did the work perfectly. He recommends them.
This review was collected via phone interview by Customer Research Inc.

DG
Deborah G.
Warwick, RI
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Deborah said, this business is very good.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
Wyoming, RI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
your the best
you folks are the best!!

DR
Diane R.
Hope Valley, RI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Diane said the staff did a very good job and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

JK
Jennifer K.
West Greenwich, RI
Nissan NV200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jennifer said the staff got her in when they could and fixed the vehicle in a reasonable amount of time and were very accommodating.
This review was collected via phone interview by Customer Research Inc.

DP
Donna P.
Exeter, RI
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Donna said she was pleased with everything and has no complaints.
This review was collected via phone interview by Customer Research Inc.

KP
Keith P.
Rhode Island
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Keith said nothing went wrong during his experience with this business. There were no surprises with the bill. The technicians kept the business open after hours to assist him and get him back on the road. They had found the part prior to his arrival there, which made the process go by quickly. The front office lady was really helpful. Everyone did a good job.
This review was collected via phone interview by Customer Research Inc.

SR
STEPHEN and ELAINE R.
West Kingston, RI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Headlight out
Took me in without an appointment to change a blown headlight. Quick & painless - much appreciated!

NL
NANCY L.
West Kingston, RI
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Great service
Brought Jeep in without appointment due to dashboard light. Despite the fact that they were very busy, they were able to look at it the next day, order the part, and get it fixed within a few days.

TS
Ted S.
Exeter, RI
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Ted said he has been going to the business for 20 years.
This review was collected via phone interview by Customer Research Inc.

AD
Ally D.
Exeter, RI
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Ally said she wishes she did not have to pay what she paid for the repairs.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
Exeter, RI
Dodge Ram Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Matthew said he was very pleased with the service. He said it was his first time there and was hoping that his vehicle would have been ready sooner but understood it was the holiday.
This review was collected via phone interview by Customer Research Inc.