Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

3223 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.51613/5Overall Rating 2.51613/5rating 2.51613rating 2.51613rating 2.51613
99% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


JC
James C.
Hudson, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Excellent Service
Everytime I go to have something done, they provide excellent service.
JAMES E., Hyundai Advisor from OBrien Hyundai of Normal responded on 07/25/2019

Thank you for the great review and your continued support of our service department. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015!! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

James Echevarria
Hyundai Advisor

JM
Jill M.
Danvers, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Recommend!
Friendly, honest service.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/24/2019

Thank you for the great review and your continued support of our service department. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015!! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!
 

Brandon Kessinger
Service Manager
309-664-1222


DS
Donnie S.
Bloomington, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Donnie Sherrill
The courtesy and timeliness of the service is excellent.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/23/2019

Thank you for the great review to finish the day with! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Bloomington, IL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Employees
Everyone does a great job.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/23/2019

Thank you for the great review and your continued support of our service department. We appreciate you taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Mackinaw, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Clean, professional & fair
Always clean, professional & fair. Complimentary rides are great !
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/23/2019

Thank you for the great review! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


DP
Donald P.
Morton, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Good people..
Well done..
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/23/2019

Thank you for the great review! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Bloomington, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Hassle free warranty
Covered an extended warranty without question. Service that keeps people talking in a very positive way. Ok
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/23/2019

Thank you for the great review to start the afternoon with!  It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Bloomington, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Service Review
On time, friendly, and knowledgeable. I talk to the same people every visit. I have observed that employees don’t leave good companies Who treat their customers well.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/23/2019

What a great review to start a Tuesday with thank you! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


JP
John P.
Bloomington, IL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Veloster Maintenance
Work performed as planned
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/22/2019

Thank you for taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


LL
Lorraine L.
Normal, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Top of the line customer service.
Friendly people greet you and provide excellent service. the waiting area is clean and comfortable.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/22/2019

Thank you for the great review to start the week! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Downs, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Great people providing great customer service
Excellent
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/21/2019

Thank you for the great review to finish a weekend with! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


JM
Jeanette M.
Bloomington, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Trusted service
Proven service that you can feel confident in when provided
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/21/2019

Thank you for the great review! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


DT
David T.
Bloomington, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Great service and staff
Still the best Hyundai dealer in central IL
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/21/2019

Thank you for taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


SC
Sandra C.
Pontiac, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Always great service
Always great service and very friendly staff.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/20/2019

Thank you for the great review! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!




Brandon Kessinger
Service Manager
309-664-1222


CA
Charles A.
Normal, IL
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Oil Change and car check up
It was time for our oil change so I took the Sonata in and had it done. While there I had som repairs checked that had been performed in Arkansas while on a trip. They reported the repairs had been taken care of properly and that the car was good to go. This gave me a good feeling about the car and its performance.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/20/2019

Thank you for the great review to start a Saturday with. We appreciate your continued support of our service department. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Downs, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Awesome!
Rene and James are incredible and ensure they do everything in their power to help make your day better/easier while your car is getting serviced.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/19/2019

Thank you for the awesome review! We appreciate your continued support of our service department. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Bloomington, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Doesn’t get any better.
Fast, Friendly with a very nice waiting area including a snack bar. Service team is always welcoming. Brandon, Renee and James are the bomb.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/18/2019

Awesome what a awesome review to finish the day with thank you! We appreciate you choosing us to take care of your family's vehicles needs for you. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!!

Brandon Kessinger
Service Manager
309-664-1222


RB
Ron B.
Fairbury, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great Service
The service department always does a great job!
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/18/2019

Thank you for taking your time to review us! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


CH
Carol H.
Pontiac, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Awesome service
Always prompt and courteous.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/17/2019

Thank You for the great review! We appreciate you taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


SG
Stephen G.
Bloomington, IL
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
The O’Brien service depart is thorough and efficient
I feel confident that my Hyundai is in top condition when O’Brien’s service department has taken care of it.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/17/2019

Thank you for taking your time to review us. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222