Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

34 Reviews

97% Would Recommend
Latest Review over 7 years ago

Reviews


KU
Kit U.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 3

Kit said she has been very satisfied with this facility. She said she enjoys the people, the activities, and the meals. The activity she likes most is the Sunday drive.
This review was collected by a phone interview by Customer Research Inc.

RT
Russ T.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 3

Russ said besides being good, he likes the location because it's near his family. The people are friendly and it makes him feel like 1 big family. He doesn't do much activities. Overall, he's a happy camper.
This review was collected by a phone interview by Customer Research Inc.

BS
Bob S.
WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2012
Years at Residence: 1

Bob said there isn't enough parking. There is no security. Cars are broken into. There is no emergency power incase of a power shortage. He likes the soup best. His favorite activity is eating. They have good food.
This review was collected by a phone interview by Customer Research Inc.

WN
Wanda N.
WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2012
Years at Residence: 4

Wanda said she is still highly upset because back in October and November of 2011 she was out of town. When she got back she turned back her covers and her mattress cover, pillow case and half of her blanket had been chewed up. Mice had chewed up her cover and when she told management they washed her cover and gave it back to her with a hole in it. She asked what they were going to do about the mattress cover and they said she would get her another one. Just last week she had to go and get her own mattress cover, pillow case and cover and she did gave the bill to management. They told her it would be taken care of. She's not the only person with this problem 4 or 5 other people have come to her and told her the same thing has happend to them. She does use a walker so it was very difficult for her to have gone out and replace her own stuff. She does think Michelle and Greg are very nice and friendly. She loves the fact that she doesn't have to cook or go shopping for food. She also was just taught how to sew last week she even sewed two buttons on shirt all by her self. She's a business woman she would hire people to do things like that for her. So now she's laughing and enjoying it. She also said her family came up from Boston last week and found out about the mice and told her she should move back home she doesn't want to but if things don't change she might have to. She also said they have a mice catcher out side but there's nothing on the inside that could be the problem.
This review was collected by a phone interview by Customer Research Inc.

RM
Robert M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 7

Robert said this place is everything that he expected a place like this to be. He likes that it's a nice, comfortable place to live. He is not able to do any activities.
This review was collected by a phone interview by Customer Research Inc.

HJ
Herb J.
WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2012
Years at Residence: 2

Herb said he would rather be at his house. The food is good. He likes the exercising classes and the bean bag baseball. Also, he likes being able to get rides to doctor appointments.
This review was collected by a phone interview by Customer Research Inc.

MJ
Marie J.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: Less than 1

Marie said she wasn't too happy in the beginning, but since she has been there, she has noticed Farrington Court has good, wonderful people. The staff comes in to assist her in the mornings, afternoons, and the evenings. When she needs to get in touch with the staff, she can reach someone immediately. She knows most of the people who are local, and they are very reasonable. The staff who manage, were pretty darn good people. Most of time, she likes to eat, drink, and visit with people. When she is still in bed, the morning staff are great, and they prepare everything for her. They know their job, and they know where things are located. As a result, they will even bring her medication to her in bed. Marie stated she cannot beat any place like Farrington Court. Some of the stuff is really neat. The staff work with animals, and some people who come to visit. She has a comfortable area she likes to visit, with people who are friendly. They have friendly staff who bring the food, and they know how to do their job too. The staff are really neat, and good about reminding her about their activities, and they also provide notes in their individual boxes. Most of the staff is young, but they work hard. Marie stated she likes to speak with the staff, but they don't always have time. The man who manages Farrington Court even comes in visiting, and will talk her into some activity.
This review was collected by a phone interview by Customer Research Inc.

CF
Carol F.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 20

Carol said she is satisfied on every point with this facility. She most appreciates the people and the employees. She said she no longer has the health to take part in activities.
This review was collected by a phone interview by Customer Research Inc.

ID
Isabel D.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 9

Isabel said she loves living here everyday. The staff is excellent and besides being the best, even the general manager and Justin in housekeeping do a great job. It's like a vacation living here. She enjoys the meals.
This review was collected by a phone interview by Customer Research Inc.

ED
Elmer D.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 1

Elmer said the food is excellent. He likes that everything is taken care of for him and transportation is provided when he has to go to doctors appointments. The people are nice and the management is very good. He enjoys bean bag baseball, balloon volley ball, exercises and when they have activities for holidays and birthdays. One thing this community could improve on is proving information on how much sugar, salt and fat are in the food and drinks they are serving. For example, Elmer takes water pills for his blood pressure and has a sensitive diet to make sure what he has is not counteracting with his medication. He really likes V8 but was told it has a lot of salt. When he asks the waiter or waitress the nutrition facts they do not know. He requested for a nutritionist to provide a list of the facts for the food served in this community because that is a big concern of his.
This review was collected by a phone interview by Customer Research Inc.

SC
Sally C.
TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: 2

Sally said that she is pleased with everything. She likes not having responsibilities and is grateful for the safety and security. She does all the activities but really likes going on the Wednesday trips. She stated that they are friendly. She said that the facility is homey and comfortable.
This review was collected by a phone interview by Customer Research Inc.

HC
Helen C.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Years at Residence: Less than 1

Helen said she likes Farrington Court, and one thing she likes is there is no more cooking. She enjoys playing the bean bag game, and the bowling on the Wii. It is a very good place. The staff is very nice, and they make her feel welcome. She likes to sit and complete puzzles. Some puzzles are very challenging.
This review was collected by a phone interview by Customer Research Inc.

MC
Marion C.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012 Category: Resident
Years at Residency: 7

Marion said besides being treated good, both the food and the staff is good. He likes everything. Also, he doesn't do much activities anymore.
This review was collected by a phone interview by Customer Research Inc.

BA
Barbara A.
WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2012 Category: Resident
Years at Residency: Less than 1

Barbara said she is having a hard time adjusting to the food. She has been living there about nine months. Her husband enjoys the food and she hopes she will soon enjoy it. She likes the people the best. The people are open and friendly and the managers are wonderful. Barbara said she has not gotten involved with the activities at this community because they have a vehicle and her husband still drives. They drive to different places and do different things.
This review was collected by a phone interview by Customer Research Inc.

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