ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago
Karen C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy as Always "
Brought my vehicle in even because my tire kept leaking air and it was time for scheduled maintenance. First brought it to the dealer because it is a 2017 vehicle and I have not owned it a year. They supposedly rotated the tires and aligned but the same front tire was still leaking air! I returned to the dealer and this time they told me I had a nail in the tire and it could not be repaired. They quoted me $250 and I said no way. Brought it over to Finns that same day and was able to get it fixed for $20. Thanks again!
Vehicle: Nissan Rogue
Service Date: 04/11/2018
Review Created: 04/17/2018 05:32 AM
Todd S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Todd said he has been doing business with them for a while. They are fair.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 03/29/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Larry N. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thumbs up"
Never a problem at Finn's. I've been dealing with them since Kevin's grandfather and uncle owned the place. Never had a reason not to.
Vehicle: Kia Rondo
Service Date: 04/11/2018
Review Created: 04/15/2018 09:13 AM
Karen D. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and courteous"
The owner Kevin was very friendly and very courteous. They completed the NYS inspection within a 1/2 hour or so.
He advised me that I am going to need new tires soon and offered to do some research on pricing them out and get back to me.
Thanks Kevin!
Vehicle: Cadillac CTS Sedan
Service Date: 04/13/2018
Review Created: 04/14/2018 05:03 PM
John S. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable trustworthy management"
Work was done thourghly and on time.
Vehicle: Toyota Highlander
Service Date: 04/13/2018
Review Created: 04/14/2018 10:28 AM
Rick L. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Customer Care"
We have been going to Finns for many years and have never been disappointed with the quality of their work or the effort they make to take care of me as a customer.
Vehicle: Subaru Forester
Service Date: 04/13/2018
Review Created: 04/14/2018 08:49 AM
Terry M. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
Great customer service each time I visited.
Vehicle: Honda Odyssey
Service Date: 04/11/2018
Review Created: 04/12/2018 04:57 AM
Gordon H. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GH"
Service was prompt and complete
Vehicle: Chevrolet Equinox
Service Date: 04/11/2018
Review Created: 04/12/2018 04:48 AM
Rick B. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said the staff were always helpful and they only fix what needs to be fixed.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 04/03/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Melody B. on 04/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Melody said she would recommend this business for service.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/04/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
David S. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said it was really good.
Vehicle: Mazda 3
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Christine S. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christine said the staff is quick, courteous, and gives her all the information she needs.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Jim H. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said the staff were great, that they were very helpful, considerate, and did fine work.
Vehicle: Toyota Avalon
Category: Service
Service Date: 03/15/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Chuck J. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chuck said the staff is good at what they do.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/15/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Debora G. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal care "
They know your name they know your vehicle they know your driving habits they know if you have a preference of mechanics they make accommodations for your car care they treat you like your family
Vehicle: Honda Pilot
Service Date: 03/30/2018
Review Created: 04/01/2018 06:15 PM
Marilyn V. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Revived the $10 off for smart phone"
Excellent service ..thank you for the discount
Vehicle: Ford Focus
Service Date: 03/13/2018
Review Created: 03/15/2018 08:00 PM
Kathryn S. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They're the 'BEST' ---FOR MANY YEARS PAST AND WILL ALWAYS BE FOR MY FUTURE NEEDS AS WELL...MRS. K.M. SCHROTH ."
MY additional REVIEW is simply that Kevin, Chad... and my favorite-always-requested "technician, "Jen", are ALL "A-1"...irreplaceable as far as I'm concerned...They have been like 'family' to me...now especially since I lost my husband and his wise judgement whenever and wherever automotive issues were ever involved..They're a grand group at FINN's GARAGE and SERVICE CENTER here IN WEBSTER, NY...God bless them all ...always!!!! ... (Mrs. Kathryn M. Schroth...)
Vehicle: Chrysler
Service Date: 03/12/2018
Review Created: 03/13/2018 10:19 AM
Jim M. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always get good results here!!"
Easy to get too. Made my appointment, dropped off the vehicle with a mysterious problem and the problem was fixed with outstanding workmanship!!
Vehicle: Dodge Grand Caravan
Service Date: 03/08/2018
Review Created: 03/10/2018 07:58 AM
Beth S. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Beth said the staff was friendly and accommodating during the service of her vehicle.
Vehicle: Subaru Forester
Category: Service
Service Date: 03/09/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Richard D. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said that the business made the service easy. He was in and out, and they kept him updated while they had his vehicle.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/06/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
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