Finns Garage and Service Center

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585-265-9620
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Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1160 Reviews

5 star
91%
4 star
7%
3 star
1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews

ER
Ed R.
Webster, NY
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
2010 Honda Fit Repair Job
The car is running like new - no more front end noises as if the front wheels were about to fall off. Great job. Thanks
Recommended
RB
Ryan B.
Webster, NY
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ryan said the business was very helpful, very informative and they also got him in and out in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
DI
Dan I.
Webster, NY
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Dan said the business is informative, helpful and he likes Kevin and the others.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Joyce L.
Webster, NY
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Gary. He said was very satisfied with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
NM
Neil M.
Rochester, NY
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Neil said he has long tenure with the company, and the staff are very honest, and get the job done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
AR
Anne R.
Webster, NY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Anne said they are very professional. She was able to call and make an appointment. They were very accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
NB
Neil B.
Webster, NY
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
Service Oriented!
Finn's is professional, helpful and takes their time to make sure the job is done right. They truly make the customer #1!
Recommended
PB
Peggy B.
Ontario, NY
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Peggy said the staff knew what they were doing and she's never had a complaint.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
David M.
Webster, NY
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Excellent Service
Kevin and Chad always provide sound advice on auto issues and will provide services that are outside the normal routine.
Recommended
SJ
Sean J.
New York
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Sean said that throughout the service, the staff were very pleasant.
Recommended
This review was collected via phone interview by Customer Research Inc.
NY
Nickie Y.
Penfield, NY
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Nickie said she has been going to the business for over 20 years. The staff have always been respectful to her. They complete service at a reasonable cost. She knows she can trust the business to do what's best for her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
S
Scott S.
Webster, NY
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Scott said Kevin was an honest and good mechanic. He and his family were treated well.
Recommended
This review was collected via phone interview by Customer Research Inc.
RG
Ravi G.
Webster, NY
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ravi said the employees had a quick turnaround time. His vehicle was done in 20 minutes.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Cheryl S.
Webster, NY
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Cheryl said the employees have been nothing but nice, and they did a good job on her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
KC
Ken C.
Webster, NY
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Ken said at the business, he gets his vehicle inspected and the oil changed. The staff members are prompt, very friendly, helpful, they give good advice on some things, the service is convenient, and they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PG
Pamela G.
Webster, NY
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Pamela said the business took 3 days to complete the alternator replacement.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jim M.
Webster, NY
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Thank you Finn's Garage for outstanding service!
Several years ago we searched for a quality car service that we could trust and we have been loyal customers of Finn's Garage ever since. They always evaluate the necessary repair work first then discuss our options, which helps us to make the best decision for us. We have had some emergency issues with our vehicles and as always, Finn's has helped us through every time. They are fantastic mechanics and great people. We don't know what we would do without them and recommend them highly!!
Recommended
Profile image medium
Kevin F., owner from Finns Garage and Service Center responded on 05/07/2018

Thank You Jim and Gail! Its always a pleasure talking to you both. Good luck with the new car!

Chad and The Finns Staff

Kevin Finn
Owner
(585)265-9620
MP
Mike P.
Middlesex, NY
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Mike said he's always been treated really well at this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Amy B.
Webster, NY
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Amy said they were friendly and the staff was more than willing to accommodate her schedule.
Recommended
This review was collected via phone interview by Customer Research Inc.
PN
Pamela N.
New York
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Pamela said the repairs were done in a timely manner. She said they also did a few extras like adding washer fluid.
Recommended
This review was collected via phone interview by Customer Research Inc.