Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1203 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


DG
Donna G.
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Friendly, engaging and trustworthy
I always feel comfortable having my vehicle serviced by Finns.

ZA
Zeni A.
Webster, NY
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Oil change
Courteous group. And on time Services always.

JM
Jim M.
Webster, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Always get good results here!!
Quick & efficient service. Mechanic briefed me on what was done without being asked--I appreciate that!!

SF
Susan F.
Ontario, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
good service, friendly and goes out of their way to accommodate you
as stated above

SF
Stephen F.
New York
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Stephen said the employees did not steer him wrong. They provided him honest feedback. They completed service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

AB
April B.
Canandaigua, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Excellent Service, friendly staff, positive experience
I recently had my SUV in the shop. They were very knowledgeable, easy to talk to and they explained everything that needed to be done and why. I felt like they truly valued my business and my time. Excellent service!

MM
Margery M.
Webster, NY
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with Ben. He said the service was speedy and they even gave him a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Webster, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Good small, independent garage
I needed a NYS inspection by month end. They got me onto their schedule quickly and the inspection got done in plenty of time. Very friendly staff and a well run operation.
Kevin F., owner from Finns Garage and Service Center responded on 09/28/2018

Thank-you for your kind words.  We certainly appreciate these.

Kevin Finn
Owner
(585)265-9620

JR
Jane R.
Rochester, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Jane said they've been doing her service for several years. They fit her in when there's an emergency. She trusts her mechanic. They only do what's appropriate, unlike many facilities.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Penfield, NY
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Good
Friendly old school service with no bs
Kevin F., owner from Finns Garage and Service Center responded on 09/28/2018

Thank You Larry! Its always a pleasure talking with you,and helping you with your automotive needs. Have a great weekend!
Chad and The Finns Staff

Kevin Finn
Owner
(585)265-9620

AB
April B.
New York
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
April said the employees were friendly. Their work was done quickly and to her satisfaction. They were, also, cost effective and worked with her.
This review was collected via phone interview by Customer Research Inc.

CV
Chuck V.
Webster, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Chuck said he has been with this business for 50 years and they do good work.
This review was collected via phone interview by Customer Research Inc.

RP
Rick P.
Webster, NY
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Only place to get a car fixed
We've been using Finn's for almost 25 years. I'd never go anywhere else. Reliable, competent, trustworthy. What else would you want?
Kevin F., owner from Finns Garage and Service Center responded on 09/19/2018

Thank You Rick! Always a pleasure seeing and talking with you! Good luck with the new car. we're here if you ever need any thing.
Thank You
Chad and the Finns Staff

Kevin Finn
Owner
(585)265-9620

DL
Dave L.
Webster, NY
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Honest
Kevin went the extra mile to help me out. Would definitely recommend Finn's garage for honest reliable service.
Kevin F., owner from Finns Garage and Service Center responded on 09/19/2018

Thank You Dave Its always a pleasure talking with you. Good luck with the new car,and if you need anything please let us know.
Thanks Again
Chad and the Finns Staff

Kevin Finn
Owner
(585)265-9620

RG
Rachael G.
Webster, NY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Rachael said she is a loyal customer and they are very accommodating.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Webster, NY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Always get good results here!!
Finn's Garage is always there when you need them. Never have had a bad experience. Always friendly and the work is first class.

GT
Garvin T.
Webster, NY
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Honest mechanics
Polite friendly service and they were able to complete the work on short notice. They also called me before doing any extra work on my car.
Kevin F., owner from Finns Garage and Service Center responded on 09/14/2018

Thank You  Mrs. Thorp! We appreciate your kind words, and was a pleasure talking with you! Have a great day!

Thanks Again
 Chad and The Finns Staff

Kevin Finn
Owner
(585)265-9620

LC
Larry C.
Webster, NY
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Larry said he's been doing business with this facility for over 10 years and he's always been happy.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Webster, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Always get good results here!!
Always a first class experience. On time and on budget. Never a problem with Finn's service!!!!!
Kevin F., owner from Finns Garage and Service Center responded on 09/13/2018

Thank You Jim! Always a pleasure talking with you. See you at the train shows.
Thanks Again
Chad and The Finns Staff

Kevin Finn
Owner
(585)265-9620

Verified Customer
Webster, NY
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great service and repair work
Truck repairs I trust are done right the first time.
Kevin F., owner from Finns Garage and Service Center responded on 09/13/2018

Thank You Steve for giving us the opportunity to work, and talk  with you! Its always a pleasure!
Thank You
Chad and the Finns staff

Kevin Finn
Owner
(585)265-9620