Finns Garage and Service Center

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585-265-9620
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Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1177 Reviews

5 star
91%
4 star
7%
3 star
1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago

Reviews

JG
Jim G.
Rochester, NY
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jim said he was in and out. They did what they said they would do.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Chris G.
Rochester, NY
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Chris said the staff were good and he was happy with everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
JR
Jane R.
Rochester, NY
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jane said the business provided good service and they were also trustworthy.
Recommended
This review was collected via phone interview by Customer Research Inc.
NG
Nancy G.
Webster, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Nancy said this business is efficient and on time. They have always done good work for her.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Outstanding!
Finn's is honest and very friendly, they explain everything thoroughly.
I have recommended several people to Finn's due to their superior service and honest estimates.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 08/03/2018


Thank-you for visiting.  It was a pleasure servicing your vehicle and can't thank you enough for recommending us to other people!

Chad Haynes and Kevin Finn

Kevin Finn
Owner
(585)265-9620
CR
Chris R.
Webster, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chris said every time he walks into this facility they have good service, they don't try to overcharge him and they have a friendly atmosphere.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jim M.
Webster, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Colleen. She said they always do an excellent job for them.
Recommended
This review was collected via phone interview by Customer Research Inc.
AH
Amber H.
Webster, NY
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Amber said everything turned out well.
Recommended
This review was collected via phone interview by Customer Research Inc.
EH
Elaine H.
New York
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Elaine said the employees were able to resolve her vehicles issue.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Myron B.
Webster, NY
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Myron said it is a very good facility with very fair pricing. The people there explain what they're doing. It's a wonderful place to do business.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Margery M.
Webster, NY
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Ben. He said the employees did everything he asked them to do, in a timely fashion.
Recommended
This review was collected via phone interview by Customer Research Inc.
TH
Tukaram H.
Penfield, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tukaram said the business is honest and reliable. He stated it would be nice if the business was open on Saturdays.
Recommended
This review was collected via phone interview by Customer Research Inc.
DG
Dave G.
Rochester, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Dave said this business provides good service at a good price. Before he bought his new vehicle, he talked with them about purchasing a new vehicle versus keeping the old one running. It seems like they were not just trying to make more money off him. He appreciates the information and the honesty.
Recommended
This review was collected via phone interview by Customer Research Inc.
MH
Mark H.
Webster, NY
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Mark said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Shirley L.
Webster, NY
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Consistent, efficient, honest, reliable service and practices an integrity not often found in this type business
Have complete confidence in staff to do only what is needed, while not sacrificing quality and charging fair compensation for work rendered. i have never been disappointed and so happy to have this establishment in our area.
Recommended
PM
Pat M.
Webster, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Pat said they are always very responsive. Their prices are fair. They are usually pretty good to him.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Catherine C.
Webster, NY
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Great service
I always feel comfortable in going to Finns, and confident in their work. Many times they have helped me right away when I stopped in with a problem with my car, or a question about it. Finns treats me (and my car) well. Their prices are very fair.
Recommended
ER
Ed R.
Webster, NY
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
2010 Honda Fit Repair Job
The car is running like new - no more front end noises as if the front wheels were about to fall off. Great job. Thanks
Recommended
RB
Ryan B.
Webster, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ryan said the business was very helpful, very informative and they also got him in and out in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
DI
Dan I.
Webster, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Dan said the business is informative, helpful and he likes Kevin and the others.
Recommended
This review was collected via phone interview by Customer Research Inc.