Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1256 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Rochester, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Integrity, Skill and Knowledge
I am pleased to say Finn's garage and it's employees conduct themselves in a top notch professional manner. They provide excellent service, keeping you updated on any work that would need to be completed on your vehicle, and explaining in language you can understand why.

JD
Joseph D.
Webster, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Friendly atmosphere
Kevin and his team go the extra mile to make you feel welcome and take great care of your vehicle. When the opportunity arises, I’m more than happy to give them a referral.

BV
Brett V.
Ontario, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Brett said the staff always did good work.
This review was collected via phone interview by Customer Research Inc.

LN
Larry N.
Webster, NY
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
another positive visit
My Uplander was due for inspection. It needed a couple of obvious things but they don't dream up unnecessary items to address. Two thumbs up. I always go to Finn's for service.

MM
Michael M.
Penfield, NY
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great experience
The staff was friendly and helpful. I requested an oil change and they conducted through a thorough safety check of my vehicle for a reasonable price. I am confident my car will perform as expected.

Verified Customer
Webster, NY
Chrysler Town & Country
Verified Customer
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01/21/2019
Reliable
Thank you to all the staff that worked together to get my brakes fixed in great time.
Keep up the great work.

DH
David H.
Webster, NY
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
David said he had heard good things about the business. He checked them out, and he will be referring others to them.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
East Rochester, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Hometown Garage
Trust is the main reason I like Finn's Garage. The people who work there are kind, easy-going and trustworthy. I feel very comfortable having them work on my car and have used their services for over 10 years.

LR
lisa r.
Webster, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Great people and great service!
Finns is always a great experience when I take my car for service. Very prompt and everyone is always nice!
Kevin F., owner from Finns Garage and Service Center responded on 01/15/2019

Thanks for comming in, we appreciate your bussiness!

Sincerely,

Kevin

Kevin Finn
Owner
(585)265-9620

DH
Dan H.
Webster, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Dan said they are very courteous and they did the job.
This review was collected via phone interview by Customer Research Inc.
Kevin F., owner from Finns Garage and Service Center responded on 01/15/2019

We appreciate your bussiness Dan!

Sincerely,

Kevin

Kevin Finn
Owner
(585)265-9620

BH
Barbara H.
Webster, NY
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Top notch!
Friendly, thorough, trustworthy

Verified Customer
Ontario, NY
Honda Odyssey
Verified Customer
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12/28/2018
Quality service finished as promised
Reliable service that is ready to pick up when promised, and repair pricing that matches the estimate. Very happy with Finn's Garage. Thank you!

TA
Titarenko A.
Buffalo, NY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Titarenko said everything was done very quickly.
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
New York
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Lynn said the people at the business were polite, understanding and took her vehicle in right away.
This review was collected via phone interview by Customer Research Inc.

GT
Garvin T.
Webster, NY
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Great customer swrvice
Finn’s garage provides great customer service and always answers any questions I may have. Professional friendly staff.

SH
Sue H.
Webster, NY
Toyota Prius Prime
Verified Customer
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12/22/2018
Great service, great people
I always appreciate taking my car to Finns. Keep up the good work!

NM
Neil M.
Rochester, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Neil said he always gets good service there and they go the extra mile.
This review was collected via phone interview by Customer Research Inc.

GJ
Geoffrey J.
Webster, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Can always trust Finns
Went to Finns to get a second opinion after having brakes looked at by dealer (went in for oil change & by the way you need your brakes done). I always know that I can trust their judgement at Finns!

SL
Skip L.
Webster, NY
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Good Service
Work always well done and timely. Kevin is always friendly to deal with.

TS
Terry S.
Webster, NY
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
The service and the people
I have been taking my car to Finn’s for years. It is convenient, they are knowledgeable and trustworthy.