Finns Garage and Service Center

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585-265-9620
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1297 Reviews

5 star
91%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews

FL
Frank L.
Webster, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
knowledgable, friendly, accommodating
Had 80,000 mile maintenance performed on vehicle. Finn's was great, as usual. Can't think of any other place I would trust my car maintenance to !
Recommended
TC
Tony C.
Webster, NY
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Integrity
Friendly and welcoming, and they give detailed information on their work.
Recommended
TH
Todd H.
Webster, NY
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Todd said the employees communicated well. They provided quality service. They provided good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Ed S.
Webster, NY
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Ed said the employees were very accommodating. They were very informative. They provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
EZ
Eric Z.
Webster, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Eric said the service provided by this business was pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
NB
Neil B.
Webster, NY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Excellent Service
Finn's does a wonderful job! They are reliable, honest and customer oriented.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/13/2019

Thanks for coming in Neil. We appreciate your business and kind words. Glad to be of service.

Kevin Finn
Owner
(585)265-9620
JM
Jim M.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Honest and good work
Trustworthy, have been going there for over 30+ years. Never have had a problem, can rely on them to be honest and quality work performed.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/13/2019

Thank you for coming in Jim and being a long time customer. It's always nice to see you. We appreciate your confidence in our quality of work. Glad to be of service.

Kevin Finn
Owner
(585)265-9620
SE
Steve E.
Webster, NY
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
A great place to get your car serviced
Needed to get in quick because of failed inspection and they got me in. I've gone to other places and always come back here whenever I can because of the quality of work.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you Steve for your business. We appreciate your confidence in our staffs quality of work. We look forward to providing you service for your car in the future.

Kevin Finn
Owner
(585)265-9620
BS
Bill S.
Webster, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
tire repair
brought my car in unannounced with a tire loosing air and they had it repaired by noon. excellent service
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 04/30/2019

Thanks for coming in Bill, it was great to see you, glad to be of service.

Kevin Finn
Owner
(585)265-9620
JM
Jim M.
Webster, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Always available,great service
Had an unexpected problem, called and was able to take my car in at the end of day and it was fixed and ready to go the next day. Always come away satisfied.!!!
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you for coming in Jim, it was good to see you. We are happy to have met your satisfaction with our service. Have a great day!

Kevin Finn
Owner
(585)265-9620
DM
Dan M.
Webster, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Quick trailer (no brakes) inspection
Kevin did a quick and efficient inspection of my little trailer. No problems.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you for stopping in Dan. Glad that we could be of service to you.

Kevin Finn
Owner
(585)265-9620
RC
Richard C.
Webster, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Great people
Friendly, skilled, honest people working on automobiles - cannot beat that. We are lucky to have Finn’s in our area.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you for the kind words Richard. We appreciate your business.

Kevin Finn
Owner
(585)265-9620
MD
Michelle D.
Webster, NY
Subaru
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Takes great care of you car
Brought it in for an inspection and he did check over the whole vehicle and found problems I was not aware of ad was very honest in his assessment which is appropriated!
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you for coming in Michelle, it was great to see you. We are glad to be of service to you.

Kevin Finn
Owner
(585)265-9620
BD
Barbara D.
Webster, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
"Superior Place" to take vehicle
I always feel like I will get an honest and best price when my car is in need of a repair job.
The folks are friendly and always accommodating to my questions - they let you know what
needs to be done because of the age of my car, but do not pressure you to do it without some
thought on my part. Thanks to all at Finns Garage.....
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

We are glad to be of service to you. We welcome any questions about the well being of your car. We greatly appreciate your business. 

Kevin Finn
Owner
(585)265-9620
DM
Dan M.
Webster, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Accord inspection
Finns identified two areas that needed to be fixed, removing tinting on side window from a new law, and a cracked side mirror. The new inspection law they have to follow was explained accurately and I removed the film
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you for coming in Dan and discussing your inspection concerns. We are glad to be able to assisit you with this new law. Have a great day.

Kevin Finn
Owner
(585)265-9620
GS
George S.
Ontario, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
NYSI
Made an appointment for NYSI and car was inspected quickly and efficiently. Very courteous, honest and friendly!
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you George for stopping in for your NYSI. We are glad to be of service to you.

Kevin Finn
Owner
(585)265-9620
KH
Kyle H.
Webster, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Great shop
They always do a good job and have my car ready when we discussed.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

We appreciate your kind words and business. Glad to be of service to you. Have a nice day.

Kevin Finn
Owner
(585)265-9620
AT
Andy T.
Webster, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Spoke with Mary, She said she has never had problems with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Andy, thank you for speaking with Mary. We appreciate your follow up on this review. We are glad to be of service.

Kevin Finn
Owner
(585)265-9620
EH
Estelle H.
Penfield, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Finns’s
Great customer sevice that is also friendly and honest.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/06/2019

Thank you for coming in Estelle, it was nice to see you. We are glad to be of service to you.

Kevin Finn
Owner
(585)265-9620
GT
Garvin T.
Webster, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Professionalism, friendly employees.
Always friendly, professional service and they are knowledgeable mechanics.
Recommended
Kevin F., owner from Finns Garage and Service Center responded on 05/13/2019

Thanks for coming in Garvin, it was nice to see you. We appreciate your confidence in our knowledgeable mechanics. Glad to be of service.

Kevin Finn
Owner
(585)265-9620