Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

364 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JS
JIM S.
Syracuse, NY
Hyundai Santa Fe
Verified Customer
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02/20/2019 Category: Service
Recent visit
Excellent service, and friendly people that care about their customers.

RT
RANDY T.
Liverpool, NY
Dodge 1500
Verified Customer
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02/12/2019 Category: Service
Fast service
Fast , honest and friendly. Didn’t try to sell me anything that my car didn’t need.

MU
MEGAN U.
Baldwinsville, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Excellent service
The team at First Automotive is excellent. I’ve been working with them for a few years now, and they always are quick to diagnose any car issues, and quick to fix them. They’re customer service is top-notch. I’d highly recommend.

DC
DON C.
Liverpool, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Trustworthy
Have been taking our vehicles to First Automotive for decades. Always the best treatment for us and our (cars, trucks, SUV's, and my 74 Corvette).

DA
DAVE/LISA A.
Liverpool, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
First Automotive goes above and beyond
Thankful for the excellence in service each time I have any kind of service or repairs. Thanks for really caring about your customers.

RW
RICHARD W.
Syracuse, NY
Toyota Sienna
Verified Customer
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02/01/2019 Category: Service
First is first rate
Excellent service...courteous and honest. Very pleasant experience

AH
AUGUST H.
Liverpool, NY
Ford Edge
Verified Customer
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02/01/2019 Category: Service
Great service
I would highly recommend good service so great full to have honest mechanics

DA
DONNIE A.
Ford Transit Wagon
Verified Customer
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01/29/2019 Category: Service
Inspection
I went in for an Inspection and they found my rear tires were worn...They had the car done in about an hour and I was happily on my way! They even provided a loaner car so I could keep an appointment.

DM
DAVE M.
Liverpool, NY
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Great service
Once again...stellar! Always there for me!

TZ
TOM Z.
Marcellus, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Great service. Terrific battery.
I called for a new battery. They gave me a good price and said I could come right in. They tested by battery and showed me how it failed. They installed the new battery and had me on my way quickly. Terrific!!

MR
MIKE R.
Baldwinsville, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Great service
Professional.....no issues!

DR
DAVID R.
Lacona, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Excellent service
Great job.

KH
KATHLEEN H.
Syracuse, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
tire problems - kept loosing air
The technicians are always excellent. If given a time frame for the work to be done they are pretty much on target. They tried all kinds of tricks to fix the tires but we came to the conclusion that they had to be resealed, stems replaced and hopefully that will help. Aluminum wheels can be difficult in Syracuse temperature changes.

DT
DOUG T.
Baldwinsville, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Customer Service
Customer service was excellent!!!

WC
WILLIAM C.
Liverpool, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fast and affordable
It is so hard to find a good repair shop sometimes. My wife and I are thrilled with how we were treated at First Automotive. The repair was fast, affordable, and the shop kept in great communication with me. Will definitely be using them as our go to place for car needs.

Verified Customer
Liverpool, NY
Buick Lucerne
Verified Customer
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01/16/2019 Category: Service
Brake repair
Great. The speed that my car was back on the road and save to drive

GW
GREGORY W.
Syracuse, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Always fantastic service
Every time I have brought my car in for maintenance or even emergency repairs, the team here is incredible. They are up front about everything that needs to be done, how much it will cost and how quickly it will be finished. Great prices, great service. Will not take my car anywhere else.

DM
DON M.
Liverpool, NY
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service as always
Great job

LS
LUKE S.
Altmar, NY
BMW 3 Series
Verified Customer
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01/15/2019 Category: Service
Service
BMW 328d Oil change/light bulb change. great service.

JR
JEFF R.
Liverpool, NY
Volkswagen CC
Verified Customer
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01/14/2019 Category: Service
Very personable and professional
Always a great experience