Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

347 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


SE
Steve E.
Dallas, TX
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Steve said the business is the best in the area for vehicle service.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Rowlett, TX
Mercedes-Benz E63 S AMG
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Randy said the staff is always very professional and gets the job done quickly.
This review was collected via phone interview by Customer Research Inc.

DS
Derrick S.
Dallas, TX
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Derrick said he has gone there for 15 years.
This review was collected via phone interview by Customer Research Inc.

JW
JEAN W.
Dallas, TX
Chrysler LHS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Good service and short waiting time
Great place for all types of car repair.

AL
ARMAND L.
Dallas, TX
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Consistently good service
I first used Flatt's last year when the place I had been going for inspections was being less than helpful. After last year's service, I returned again this year. They promptly did the work I asked and let me know of standard service that was needed either now, or very soon. I was easily able to schedule an appointment to have the additional work done, and they gave me a rough guess about how long it would take and what it would cost. All the work has now been done, and I am pleased with the professionalism and friendliness of the staff. I believe I have a new favorite place to take my car.

JS
Jean S.
Mc Kinney, TX
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Jean said the service was good.
This review was collected via phone interview by Customer Research Inc.

DF
Douglas F.
Dallas, TX
Mercedes-Benz S63 AMG
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Douglas said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Dallas, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kevin said he was very happy with the oil changes that he received from the business.
This review was collected via phone interview by Customer Research Inc.

JC
Jacob C.
Dallas, TX
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jacob said the business is always fast, friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

DM
Danny M.
Dallas, TX
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Danny said the staff was polite and they were on time. They were fantastic and wonderful to deal with.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Dallas, TX
Lexus SC 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Service Behind the Sale
I have an older-model car, and they are very thorough (and honest) with me. I know nothing about cars, and they are very helpful in explaining what issues I am facing.

MM
MICHAEL M.
Dallas, TX
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Excellent customer service.
Caleb did a wonderful job repairing my drivers side window. He is very courteous and always does excellent work!

CK
CHARLES K.
Dallas, TX
Lexus RX 350
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04/30/2018
Flatt's Shell is the best. 6 star
These guys work on both of our cars. I was a flightline mechanic for eight years and worked on airplanes. I know a little bit about working on cars. I used to do all of my own work. We bought from our cars at Park Pl., Lexus and I would rather have these guys work on my car.

RL
Renee L.
Arlington, TX
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Renee said the staff was very caring and the service they provided was fast. The employees even offered her a ride if she needed one.
This review was collected via phone interview by Customer Research Inc.

JQ
Jose Q.
Dallas, TX
Audi A3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jose said everything at this business went smooth.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
Dallas, TX
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Eric said they did a great job.
This review was collected via phone interview by Customer Research Inc.

EA
Eran A.
Dallas, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Eran said, the prices are good.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Dallas, TX
Porsche Cayman
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
David said the staff was friendly and accommodating. He was in and out in no time.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Dallas, TX
Lexus LS 430
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Don said he loves the business. The staff give good service.
This review was collected via phone interview by Customer Research Inc.

DI
Dorothy I.
Dallas, TX
Lexus RC 200t
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Dorothy said they are friendly and they care of things.
This review was collected via phone interview by Customer Research Inc.