Reviews
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Steve E.
Dallas, TX
Volvo S60
Verified
Steve said the business is the best in the area for vehicle service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Randy M.
Rowlett, TX
Mercedes-Benz E63 S AMG
Verified
Randy said the staff is always very professional and gets the job done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Derrick S.
Dallas, TX
Ford Expedition
Verified
Derrick said he has gone there for 15 years.
Recommended
This review was collected via phone interview by Customer Research Inc.
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JEAN W.
Dallas, TX
Chrysler LHS
Verified
Good service and short waiting time
Great place for all types of car repair.
Recommended
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ARMAND L.
Dallas, TX
Mazda Mazda3
Verified
Consistently good service
I first used Flatt's last year when the place I had been going for inspections was being less than helpful. After last year's service, I returned again this year. They promptly did the work I asked and let me know of standard service that was needed either now, or very soon. I was easily able to schedule an appointment to have the additional work done, and they gave me a rough guess about how long it would take and what it would cost. All the work has now been done, and I am pleased with the professionalism and friendliness of the staff. I believe I have a new favorite place to take my car.
Recommended
JS
Jean S.
Mc Kinney, TX
Nissan Versa
Verified
Jean said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Douglas F.
Dallas, TX
Mercedes-Benz S63 AMG
Verified
Douglas said the business provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kevin K.
Dallas, TX
Ford Escape
Verified
Kevin said he was very happy with the oil changes that he received from the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jacob C.
Dallas, TX
Pontiac Grand Prix
Verified
Jacob said the business is always fast, friendly and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Danny M.
Dallas, TX
Toyota Tundra 4WD Truck
Verified
Danny said the staff was polite and they were on time. They were fantastic and wonderful to deal with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Dallas, TX
Lexus SC 300
Verified
Service Behind the Sale
I have an older-model car, and they are very thorough (and honest) with me. I know nothing about cars, and they are very helpful in explaining what issues I am facing.
Recommended
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MICHAEL M.
Dallas, TX
Ford Focus
Verified
Excellent customer service.
Caleb did a wonderful job repairing my drivers side window. He is very courteous and always does excellent work!
Recommended
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CHARLES K.
Dallas, TX
Lexus RX 350
Verified
Flatt's Shell is the best. 6 star
These guys work on both of our cars. I was a flightline mechanic for eight years and worked on airplanes. I know a little bit about working on cars. I used to do all of my own work. We bought from our cars at Park Pl., Lexus and I would rather have these guys work on my car.
Recommended
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Renee L.
Arlington, TX
Chevrolet Equinox
Verified
Renee said the staff was very caring and the service they provided was fast. The employees even offered her a ride if she needed one.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jose Q.
Dallas, TX
Audi A3
Verified
Jose said everything at this business went smooth.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Eric K.
Dallas, TX
Mazda Mazda3
Verified
Eric said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Eran A.
Dallas, TX
Dodge Grand Caravan
Verified
Eran said, the prices are good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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David D.
Dallas, TX
Porsche Cayman
Verified
David said the staff was friendly and accommodating. He was in and out in no time.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Don R.
Dallas, TX
Lexus LS 430
Verified
Don said he loves the business. The staff give good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dorothy I.
Dallas, TX
Lexus RC 200t
Verified
Dorothy said they are friendly and they care of things.
Recommended
This review was collected via phone interview by Customer Research Inc.