Crouch Automotive

Professional, Honest, Excellent Front Desk Staff!!

The work was top notch and the people are very nice and helpful. I will be a return customer.

Joshua said they did him really good.

Devonte said he had no complaints and his father uses them also.

Danielle said the staff have good customer service, good prices and that she had a great experience.

very comfortable in having repair work done here

Best work ever my car runs so good now

Employees were respectful but did not seem to Eager to get answers for my questions. I took my car in for a re-check if Previous work done because we were still hearing grinding noises. The receipt stated that they took checked the brakes and could not find anything wrong with them but it did not state anything about them rechecking the previous work they did. The previous work was not on the brakes it was on the lower control arm, knuckle and wheel. I was also told twice that the technician took my vehicle on a extensive test drive to try and hear the noise but couldn’t duplicate the noise. When I got back in my car odometer odometer had only had three extra miles put on it. They were told the noise happened when the car was going at a higher rate of speed. In my opinion 3 miles is not for be called an “ extensive test drive”

Good customer service and overall will be going back.

Carolina said the business provided good service.

Ron said the staff did a fine job but they did not call him when the job was done.

Byron said he is more than satisfied, the business is more than fair and the friendly staff took care of him in 1 day. He noted the overall treatment plus the cost and the speed of the repairs, they took care of 2 vehicles for him and they fixed them - the staff didn't replace any parts - that he was very pleased with.

Easy scheduling, great while-you-wait service appointments, friendly service, good value for the money, comfortable waiting room with coffee-maker, nice restroom, convenient location in North East near Walmart and Route 40 and 272.

I just moved to the area and the thing I was most worried about was finding a new mechanic I could trust. I needed my car jnspected to transfer the title to MD and stumbled across Crouch online and saw positive reviews. I dropped my car off and the next day had a call by 8:30 am that I needed some stuff done to pass, which I knew were legitimate issues. The cost was fair and I had the car picked up by 10:30. This will be my new go to for any car issues!

Very good service, friendly staff. If something is wrong they notify you to see what you want to do about it.