Once again Crouch automotive has come through for me. I drop my van off for service why I was away or vacation they took care of all of my needs. When I returned to pick up my van everything was perfect.This is an old van with a lot of miles but I need to keep it going for my business and Crouch understands that and that is a big help. Thanks again for a great job!

Recommended

Mark R.

North East, MD

BMW M235i

Verified

09/19/2018 Category: Service

Mark said the business does good work and on time. He has never had any problems.

Recommended

This review was collected via phone interview by Customer Research Inc.

JOYCE H.

Elkton, MD

Honda CR-V

Verified

09/15/2018

Customer service

They explained all the work that needed to be done with pricing. If any additional work was needed they called me before doing to let me know. Great customer service
Good work.

Recommended

Wayne C.

North East, MD

Dodge Dakota

Verified

09/14/2018 Category: Service

Wayne said he always takes his vehicle there and the staff does a good job. Everything was good.

Recommended

This review was collected via phone interview by Customer Research Inc.

MIKE C.

North East, MD

Pontiac G6

Verified

09/07/2018

2010 Pontiac G6 GT

Once again Crouch came thru on my wife’s car with an emergency repair. I am so happy to find an automotive repair shop that is honest and easy to deal with. Their shop is very well set up and as professional as you can get. Their staff goes over the top and are very courteous. Another great job, Thanks again!

Recommended

Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

YAY! Thanks again Mike and I'm so glad you're happy with our work!

Dale & Joanna Crouch

Crouch Automotive
Formerly Foster's Auto Service
410-287-5821

Anthony A.

North East, MD

Honda CR-Z

Verified

09/07/2018 Category: Service

Anthony said that he will only use this business for service on his vehicle. He recommends them.

Recommended

This review was collected via phone interview by Customer Research Inc.

Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

Awesome! Thank you so much for your business and we are so happy to hear you will be coming back!

Dale & Joanna Crouch

Crouch Automotive & Diesel
Formerly Foster's Auto Service
410-287-5821

Austin B.

Rising Sun, MD

GMC Sierra 3500

Verified

09/06/2018 Category: Service

Austin said this business was able to get him right away. There was a week wait with other facilities. The lady at the front desk was good. They were a little expensive for a state inspection , but he was in a pinch and needed to get it done right away.

Recommended

This review was collected via phone interview by Customer Research Inc.

Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

Thank you sir, we're so glad we were able to get you in right away and that you were happy with our services. As for our pricing, we try to keep our prices at or below the market, sorry it seemed high. We hope to see you again soon!

Sincerely,

Dale & Joanna Crouch

Crouch Automotive
Formerly Foster's Auto Service
410-287-5821

Verified Customer

North East, MD

Mercedes-Benz C300

Verified

08/28/2018

Service

They were very professional and did a thorough check of my car.
I was happy with the service and will be back.

Recommended

Landon E.

Elkton, MD

Chrysler Town & Country

Verified

08/27/2018 Category: Service

Landon said the customer service was good, and the brakes are working fine.

Recommended

This review was collected via phone interview by Customer Research Inc.

Keith T.

Midland Park, NJ

Toyota Camry

Verified

08/27/2018 Category: Service

Keith said he would recommend the business.

Recommended

This review was collected via phone interview by Customer Research Inc.

PASTOR WAYNE H.

North East, MD

Chevrolet Silverado 1500

Verified

08/25/2018

Friendly people

The service was prompt quick and friendly.

Recommended

MIKE C.

North East, MD

Chevrolet Chevy Express

Verified

08/16/2018

Awesome shop!

Awesome shop! I could tell just by walking through the door that this shop had it all together. My van lost brakes due to a brake line and I took it there and they took care of it right away and had me back on the road. They were kind and courteous and I will highly recommend this shop to anybody

Recommended

Bob M.

North East, MD

Nissan Xterra

Verified

08/15/2018 Category: Service

Bob said the staff at this business had good communication with him. The prices were reasonable and the quality of service was great.

Recommended

This review was collected via phone interview by Customer Research Inc.

Alexandra K.

Fort Myers, FL

Jeep Cherokee

Verified

08/10/2018 Category: Service

Alexandra said this business' employees were super friendly to her and her mom. They were helpful and hospitable. They really turned an unlucky day into a lucky one, and she appreciates that.

Recommended

This review was collected via phone interview by Customer Research Inc.

Ed W.

Naples, FL

GMC Savana Cutaway

Verified

08/04/2018 Category: Service

Ed said the business was excellent. The employees were very personable, helpful, and pleasant.

Recommended

This review was collected via phone interview by Customer Research Inc.

Ron P.

North East, MD

Ford Ranger

Verified

08/02/2018 Category: Service

Ron said it is a good facility.

Recommended

This review was collected via phone interview by Customer Research Inc.

Terry C.

Perryville, MD

GMC Yukon XL

Verified

07/26/2018 Category: Service

Terry said this business did a good job.

Recommended

This review was collected via phone interview by Customer Research Inc.

Dale and Joanna C., Owner from Crouch Automotive responded on 07/29/2018

Thanks Terry! Come see us again soon and I hope your A/C is working great!

Dale & Joanna Crouch

Crouch Automotive & Diesel
Foster's Auto Service
410-378-5555 (Crouch)
410-287-5821 (Foster's)

Pam S.

Port Deposit, MD

Jeep Grand Cherokee

Verified

07/25/2018 Category: Service

Pam said they were very good.

Recommended

This review was collected via phone interview by Customer Research Inc.

PATRICIA J.

North East, MD

Nissan Frontier

Verified

07/21/2018

great service

I have several problems with my truck.. I have stop and they took the time to see what was wrong fixed it..

Recommended

Tim Z.

North East, MD

Ford F-150

Verified

07/20/2018 Category: Service

Tim said this business did a good job and it was done right the first time. They were understanding.

Recommended

This review was collected via phone interview by Customer Research Inc.

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Location

Address

152 N East Rd
North East, MD 21901-3609

(410) 287-5821

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www.fostersautoservice.net

About Formerly Foster's Auto Service, Crouch Automotive is conveniently located between I-95 & Route 40 in North East, MD. We work on all domestic & foreign cars and trucks. We are a Maryland Inspection Facility. Our techs are ASE certified and experienced. Dale and Joanna Crouch are the owners. Walk-ins are welcomed.

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Crouch Automotive

Overview

64 Reviews

Reviews