Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

64 Reviews

95% Would Recommend
Latest Review about 11 hours ago

Reviews


MC
MIKE C.
North East, MD
Chevrolet Chevy Express
Verified
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09/20/2018
1999 Chevy Express Van
Once again Crouch automotive has come through for me. I drop my van off for service why I was away or vacation they took care of all of my needs. When I returned to pick up my van everything was perfect.This is an old van with a lot of miles but I need to keep it going for my business and Crouch understands that and that is a big help. Thanks again for a great job!

MR
Mark R.
North East, MD
BMW M235i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Mark said the business does good work and on time. He has never had any problems.
This review was collected via phone interview by Customer Research Inc.

JH
JOYCE H.
Elkton, MD
Honda CR-V
Verified
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09/15/2018
Customer service
They explained all the work that needed to be done with pricing. If any additional work was needed they called me before doing to let me know. Great customer service
Good work.

WC
Wayne C.
North East, MD
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Wayne said he always takes his vehicle there and the staff does a good job. Everything was good.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
North East, MD
Pontiac G6
Verified
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09/07/2018
2010 Pontiac G6 GT
Once again Crouch came thru on my wife’s car with an emergency repair. I am so happy to find an automotive repair shop that is honest and easy to deal with. Their shop is very well set up and as professional as you can get. Their staff goes over the top and are very courteous. Another great job, Thanks again!
Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

YAY! Thanks again Mike and I'm so glad you're happy with our work!


Dale & Joanna Crouch


Crouch Automotive
Formerly Foster's Auto Service

410-287-5821

AA
Anthony A.
North East, MD
Honda CR-Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Anthony said that he will only use this business for service on his vehicle. He recommends them.
This review was collected via phone interview by Customer Research Inc.
Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

Awesome! Thank you so much for your business and we are so happy to hear you will be coming back!


Dale & Joanna Crouch


Crouch Automotive & Diesel
Formerly Foster's Auto Service

410-287-5821

AB
Austin B.
Rising Sun, MD
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Austin said this business was able to get him right away. There was a week wait with other facilities. The lady at the front desk was good. They were a little expensive for a state inspection , but he was in a pinch and needed to get it done right away.
This review was collected via phone interview by Customer Research Inc.
Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

Thank you sir, we're so glad we were able to get you in right away and that you were happy with our services. As for our pricing, we try to keep our prices at or below the market, sorry it seemed high. We hope to see you again soon!


Sincerely,

Dale & Joanna Crouch


Crouch Automotive
Formerly Foster's Auto Service

410-287-5821

Verified Customer
North East, MD
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Service
They were very professional and did a thorough check of my car.
I was happy with the service and will be back.

LE
Landon E.
Elkton, MD
Chrysler Town & Country
Verified
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08/27/2018 Category: Service
Landon said the customer service was good, and the brakes are working fine.
This review was collected via phone interview by Customer Research Inc.

KT
Keith T.
Midland Park, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Keith said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

PH
PASTOR WAYNE H.
North East, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Friendly people
The service was prompt quick and friendly.

MC
MIKE C.
North East, MD
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Awesome shop!
Awesome shop! I could tell just by walking through the door that this shop had it all together. My van lost brakes due to a brake line and I took it there and they took care of it right away and had me back on the road. They were kind and courteous and I will highly recommend this shop to anybody

BM
Bob M.
North East, MD
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Bob said the staff at this business had good communication with him. The prices were reasonable and the quality of service was great.
This review was collected via phone interview by Customer Research Inc.

AK
Alexandra K.
Fort Myers, FL
Jeep Cherokee
Verified
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08/10/2018 Category: Service
Alexandra said this business' employees were super friendly to her and her mom. They were helpful and hospitable. They really turned an unlucky day into a lucky one, and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

EW
Ed W.
Naples, FL
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ed said the business was excellent. The employees were very personable, helpful, and pleasant.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
North East, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Ron said it is a good facility.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Perryville, MD
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Terry said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Dale and Joanna C., Owner from Crouch Automotive responded on 07/29/2018

Thanks Terry! Come see us again soon and I hope your A/C is working great!

Dale & Joanna Crouch

Crouch Automotive & Diesel
Foster's Auto Service

410-378-5555 (Crouch)
410-287-5821 (Foster's)

PS
Pam S.
Port Deposit, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Pam said they were very good.
This review was collected via phone interview by Customer Research Inc.

PJ
PATRICIA J.
North East, MD
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
great service
I have several problems with my truck.. I have stop and they took the time to see what was wrong fixed it..

TZ
Tim Z.
North East, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Tim said this business did a good job and it was done right the first time. They were understanding.
This review was collected via phone interview by Customer Research Inc.