Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

81 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


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BETH W.
North East, MD
Nissan Altima
Verified Customer
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11/10/2018
Happy to have found this place
I've been running back and forth to Jones in Bel Air for services as I do trust them. However, found Crouch Auto, have been there twice, and both times a great experience. Car was ready when promised, and at a much lower cost than I expected. I will continue to have my car serviced by Crouch.

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Steve C.
Elkton, MD
Toyota Prius
Verified Customer
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11/09/2018 Category: Service
Steve said he has worked with this business before. They diagnosed his problem and gave him an estimate. Everything was what they said it would be.
This review was collected via phone interview by Customer Research Inc.

DC
Debra C.
North East, MD
Buick Park Avenue
Verified Customer
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11/09/2018 Category: Service
Debra said that everything was great at the place, they got her right in and out quickly, and everything was done well. She will be back, for certain, when she needs service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
North East, MD
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
John said it was a quick turn around time and the service turned out great.
This review was collected via phone interview by Customer Research Inc.

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LOUIS P.
North East, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Fast professional service.
Excellent service, Upfront pricing, fast professional service. Very satisfied

JS
Joeseph S.
North East, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Joseph said that when he moved to the area, he looked for a good mechanic who could work on all of his vehicles. He found it in this place. The facility even works on his older classic vehicle.
This review was collected via phone interview by Customer Research Inc.
Dale and Joanna C., Owner from Crouch Automotive responded on 11/02/2018

Thank you so much sir for your review and for your business. We truly appreciate you! Please come back soon! Thanks again!


Dale & Joanna Crouch


Crouch Automotive & Diesel
Foster's Auto Service

410-378-5555 (Crouch)
410-287-5821 (Foster's)

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Erik C.
North East, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Eric said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

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Alessandro T.
Severna Park, MD
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Alessandro said that everyone at the business was really friendly. They did a good job that he is pleased with.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
North East, MD
Pontiac G6
Verified Customer
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10/07/2018
Pontiac G6 GT
We took our Pontiac G6 to have the thermostat checked out, it seemed like it wasn’t working properly after they made the initial repair. They took the car right in and simply had to bleed the system again because of an air lock,simple fix and back on the road. Thanks again for a job well done

KL
Kevin L.
Ocean View, DE
Ford Explorer Sport Trac
Verified Customer
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10/05/2018 Category: Service
Kevin said he was well informed and the service and price were good.
This review was collected via phone interview by Customer Research Inc.

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Phyllis G.
North East, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Phyllis said she likes the business, and she has no problem with it.
This review was collected via phone interview by Customer Research Inc.

RH
Robin H.
Elkton, MD
Hyundai Sonata
Verified Customer
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10/04/2018 Category: Service
Robin said the staff did a great job and gave her a estimate which she asked for prior to the work being done. She said the staff also offered her vehicle road side assistance which she did not expect.
This review was collected via phone interview by Customer Research Inc.

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PATRICIA J.
North East, MD
Nissan Frontier
Verified Customer
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10/03/2018
great service
I have been going there since Foster's left.. I have had good services. If there is a problem , they let me know, so I can decide if I wanted done or when. Friendly staff.

AG
Art G.
Charlestown, MD
Hyundai Sonata
Verified Customer
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10/02/2018 Category: Service
Art said the employees provided the best service They were able to repair his issue cheaper than he expected. He was happy with his service.
This review was collected via phone interview by Customer Research Inc.

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SHELLEY E.
Elkton, MD
Hyundai Sonata
Verified Customer
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09/25/2018
Excellent service, timely basis
Thanks, Tom and Faith! Easy to schedule, comfortable waiting area, all work done as promised.

MC
MIKE C.
North East, MD
Chevrolet Chevy Express
Verified Customer
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09/20/2018
1999 Chevy Express Van
Once again Crouch automotive has come through for me. I drop my van off for service why I was away or vacation they took care of all of my needs. When I returned to pick up my van everything was perfect.This is an old van with a lot of miles but I need to keep it going for my business and Crouch understands that and that is a big help. Thanks again for a great job!

MR
Mark R.
North East, MD
BMW M235i
Verified Customer
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09/19/2018 Category: Service
Mark said the business does good work and on time. He has never had any problems.
This review was collected via phone interview by Customer Research Inc.

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JOYCE H.
Elkton, MD
Honda CR-V
Verified Customer
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09/15/2018
Customer service
They explained all the work that needed to be done with pricing. If any additional work was needed they called me before doing to let me know. Great customer service
Good work.

WC
Wayne C.
North East, MD
Dodge Dakota
Verified Customer
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09/14/2018 Category: Service
Wayne said he always takes his vehicle there and the staff does a good job. Everything was good.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
North East, MD
Pontiac G6
Verified Customer
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09/07/2018
2010 Pontiac G6 GT
Once again Crouch came thru on my wife’s car with an emergency repair. I am so happy to find an automotive repair shop that is honest and easy to deal with. Their shop is very well set up and as professional as you can get. Their staff goes over the top and are very courteous. Another great job, Thanks again!
Dale and Joanna C., Owner from Crouch Automotive responded on 09/11/2018

YAY! Thanks again Mike and I'm so glad you're happy with our work!


Dale & Joanna Crouch


Crouch Automotive
Formerly Foster's Auto Service

410-287-5821