Ganley Hyundai of Parma


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1005 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 2.8750038/5Overall Rating 2.8750038/5rating 2.8750038rating 2.8750038rating 2.8750038
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
92% Would Recommend
100% Business Response
Latest Review 4 days ago
Mary P. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly efficient staff
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:36 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/14/2017

Good morning!

TRhank you for your comments and responses!  We look forward to seeing you next visit!  Have a great weekend!!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Carlton N. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I really appreciate it that Ian your service manager meets and greets you on your arrival.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 02:59 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/14/2017

Good morning!

Thank you for your reponses and comments! I look forward to seeing your next visit!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No Subject"
They were way to professional.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:18 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/14/2017

Good morning!

Thank you for your responses and comments!  We appreciate your business and look forward to seeing you!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
CRAIG C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ian"
Will either buy this car or lease another one as long as Ian is your service manager,he takes great pride in taking care of his customers and have never met a better service manager in my 63 years of lode
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:52 AM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/13/2017

Good afternoon!

Thanks so much for your comments and responses! 

We appreciate your business and look forward to seeing you!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
MIKE P. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Idn"
Great people and great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:32 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/12/2017

Good afternoon!

Thank you for your responses and comments!  We appreciate your business!!!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Byron C. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very clean and good customer service"
Car completed sooner than expected
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:58 AM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/12/2017

Good afternoon!

Thank you for your responses!  I appreciated youir comments and hope you will call me to let me know how we can earn 5 Stars next visit!!!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Had oil change and brake check. No problems with service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/11/2017 12:53 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/11/2017

Good afternoon!
Thank you for your responses!  We do appreciate your business!!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
ROBERT P. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service evaluation"
Good efficient service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:40 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/11/2017

Good morning!

Thank you for your responses and comments!

Have a great day!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Karen B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The man at the Service Desk treated me like I was at a 5 star hotel. He was pleasant and I got in 30 minutes earlier than my appointment.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:40 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/11/2017

Good morning!

Thank you for your comments and responses!  We do appreciate your business and look forward to seeing you for all of your automotive needs!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Alex K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
was good
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 08:40 AM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/10/2017

Good afternoon!

Thank you for your responses and comments!  We do appreciate your business and look forward to seeing you in the future!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Brenda J. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent Service. I went to North Olmsted location first my brake light notification came on and was told I'd have to wait about a week for service. Parma was able to look at my car and fix the problem immediately. I will definitely go back for service and recommend.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/09/2017 04:13 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/10/2017

Good morning!  Thank you for your comments and responses!! We appreciate your business!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
LINDA B. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Excellent Service!"
Easy to book service online. Friendly service staff. Efficient, great service. I will continue to go to Ganley Hyundai of Parma!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 03:28 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/10/2017

Good morning!  Thanks for your responses and comments!  We do appreciate your business and look forward to seeing you!!!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Verified Customer on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service n close to home but expensive "
$20 for oil change labor, $20 for the actual oil being changed. Total spent was $40
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:50 AM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/09/2017

Good afternoon-

Thank you for your responses and comments.  We appreciate your business.  I hope we can earn 5 Stars next visit!


Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Donald O. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people."
great

Great service ,great people.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:06 AM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/09/2017

Good afternoon!

Thank you for your responses and comments!  We appreciate your business and look forwadr to seeing you!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Adolfo F. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff and service"
2 cars in I continue to be a satisified customer of Ganley Hyundai of Parma thanks to their great staff and the superior service they consistently provide
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/07/2017 04:38 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/09/2017

Good morning!

Thank you for your responses!  We appreciate your business!!!!


Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Sharon P. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly "
friendly
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/07/2017 04:27 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/09/2017

Good morning! 

Thank you for your comments and responses!  I hope we can achieve 5 of 5 Stars next visit!  Please share with me any valuable insight to help us!  216-749-2525!  Thank you!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department!"
The Service Department did a quick repair on my vehicle and fixed it right the first time.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/07/2017 06:51 AM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/07/2017

Good afternoon!

Thank you for your comments and responses!  We appreciate your business and look forward to seeing you!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Friendly Employees"
Great Service and friend workers
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/05/2017 09:28 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/06/2017

Good morning and thank you for your responses! 

We appreciate your business and look forward to seeing you in the future!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, nice people, professional and friendly"
Nice job with the detailing too.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 06:35 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/06/2017

Good morning!

Thank you for your comments and responses!  We do appreciate your business and look forward to seeing you in the future!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Albert Z. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Ganley"
Everyone was very friendly and in such a good mood. It was a pleasure to have my vehicle serviced there
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/05/2017 03:31 PM
Ian W F., Service Manager at Ganley Hyundai of Parma responded on 10/06/2017

Good morning!

Thanks for your comments and responses!  We look forward to seeing you for all of your service needs!!!

Ian W. Freiberg
Service Manager
216-749-2525
ifreiberg@ganleyauto.com
Displaying Review 1 - 20 of 1005 in total