Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1087 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.3846123/5Overall Rating 4.3846123/5Overall Rating 4.3846123/5Overall Rating 4.3846123/5rating 4.3846123
Original
Overall Rating 2.3076923/5Overall Rating 2.3076923/5rating 2.3076923rating 2.3076923rating 2.3076923
95% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


AM
Ashlee M.
Westlake, OH
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Great
I am so glad I found this dealer. Fast and correct service and offered other items my vehicle needed.
KEITH W. from Ganley Westside Hyundai

Thank you for giving us the opportunity to service your Hyundai.  


Anonymous avatar
Verified Customer
Westlake, OH
2013 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Great Service
Consistent great service
KEITH W. from Ganley Westside Hyundai

Thank you for choosing us to service your Hyundai.


Anonymous avatar
Verified Customer
Lakewood, OH
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great service
They make it as convenient as possible! Great customer service!
KEITH W. from Ganley Westside Hyundai

Thank you for choosing us to service your Hyundai.  


Anonymous avatar
Verified Customer
North Royalton, OH
2015 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Service review
Brooke far exceeded my expectations. Anticipating having more than a day with the rental I was provided, I was very surprised to get a call back the same day. Brooke, you rock!
KEITH W. from Ganley Westside Hyundai

thank you so much for the great review.  We appreciate you choosing us to service your Hyundai and look forward to seeing you again.  


AN
Alexander N.
Cleveland, OH
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Quick and SImple
Will definitely be back!
KEITH W. from Ganley Westside Hyundai

Thank you so much.


KG
Karen G.
Lakewood, OH
2015 Hyundai Tucson
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Close to home, normally fast appointments and courteous representatives.
Curious why you always drop off the car under a nice covered area. Then when you pick it up you have to go outside, in my case a downpour of rain and gusty wind...
KEITH W. from Ganley Westside Hyundai

Thank you for the review,  we apologize for not earning 5 STARS.


JL
John L.
Cleveland, OH
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
GREAT SERVICE DEPT!!!
GREAT SERVICE...THANK YOU
KEITH W. from Ganley Westside Hyundai

Thank you for reviewing your service visit.  


Anonymous avatar
Verified Customer
Olmsted Falls, OH
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ganley Westside Hyundai Dealership Service Center
Service appointment was super easy to schedule online. Customer service was excellent. They found a recall for my car and were able to fix the recall at the same time as my other services were being done. Comfortable waiting room with coffee, water, bagels , donuts and television. Service was completed before estimated time.
KEITH W. from Ganley Westside Hyundai

Thank you for choosing us to service your Hyundai.


RK
Raymond K.
Berea, OH
2016 Hyundai Genesis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Service Call
I have been going to Ganley with all my Hyundai`s have never had anything except an exceptional visit.
KEITH W. from Ganley Westside Hyundai

Thank you so much, we always enjoy your visits. 


Anonymous avatar
Verified Customer
Cleveland, OH
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
The people are very pleasant
I have bought my last three cars from Ganley and each time I have had the most pleasant experience with the employees at this company.
KEITH W. from Ganley Westside Hyundai

Thank you, it is always a joy to see you when you are here. 


JP
Joe P.
Elyria, OH
2014 Hyundai Elantra Gt
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Excellent customer service
Quick and excellent service!!
KEITH W. from Ganley Westside Hyundai

Thank you for the review.  


DT
Diana T.
Elyria, OH
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Warranty Service
I was happy with service department,comfortable waiting area.
KEITH W. from Ganley Westside Hyundai

Thank you so much, we appreciate that.  


Anonymous avatar
Verified Customer
Parma Heights, OH
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
5 starts
Always great and fast service
KEITH W. from Ganley Westside Hyundai

Thank you, we look forward to seeing you again.  


Anonymous avatar
Verified Customer
Strongsville, OH
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Fast service
Great service. Superbquick
KEITH W. from Ganley Westside Hyundai

Thank you for the 5 STARS.  


MD
Mark D.
Euclid, OH
2018 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Mark D.
Very friendly and knowledgeable.Got job done in a timely fashion.
KEITH W. from Ganley Westside Hyundai

Thank you for the great review, that means a lot to us.  


RH
Robert H.
North Ridgeville, OH
2016 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2018 Category: Service
Convenient
This visit took a long time to install a flter
KEITH W. from Ganley Westside Hyundai

Thank you for the feedback.  We apologize for the visit taking longer than expected.  


LH
Laura H.
Cleveland, OH
2014 Hyundai Sonata Hyb
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Quick
Service was on time and quick
KEITH W. from Ganley Westside Hyundai

Thank you for choosing us to service your Hyundai.


Anonymous avatar
Verified Customer
Rocky River, OH
2012 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Service
Great service.
KEITH W. from Ganley Westside Hyundai

Thank you so much.


RS
Ruthann S.
North Olmsted, OH
2014 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Great service manager
Need I say more
KEITH W. from Ganley Westside Hyundai

Thank you so much, that means a lot.  


Anonymous avatar
Verified Customer
Independence, OH
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Very good service
Ganley Westside Hyundai service provided expert service and overall great customer service. I will be definitely be returning there for my vehicle service in the future.
KEITH W. from Ganley Westside Hyundai

Thank you so much for the great review.