Reviews
Verified Customer
Ashland, OH
2016 Hyundai Sonata
Verified Customer
Recall
Done quickly
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/22/2019
Your 5 STAR review means a lot to us.
DH
Donna H.
North Ridgeville, OH
2011 Hyundai Sonata
Verified Customer
none
none
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/19/2019
Thank you for the feedback, we apologize for not earning 5 STARS.
JD
Jeffrey D.
Olmsted Falls, OH
2013 Hyundai Santa Fe S
Verified Customer
customer service
I know my car will be fixed right, and the service manager makes the process very pleasant. I pick up a vibe, that the service manager wants to make my visit hassel-free.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/22/2019
Thank you so much.
Verified Customer
Brunswick, OH
2018 Hyundai Sonata
Verified Customer
Wish I leased my cars here sooner
I happened to lease my Sonata through Ganley Westside Hyundai last year for the first time, and wish I did it with my other cars years sooner! The entire team from sales to service has been second to none. Highly recommended!!
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/17/2019
Thank you for the great review. It means a lot to us.
MB
Michael B.
Strongsville, OH
2014 Hyundai Sonata
Verified Customer
Great service
Great service, friendly staff, and ease setting up appointment. And as always a check list of overall health of the cars equipment like brakes, tires and etc.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/16/2019
Your review means a lot to us.
SM
Susan M.
Westlake, OH
2017 Hyundai Santa Fe S
Verified Customer
Excellent
Excellent customer service!!
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/16/2019
We appreciate the great review.
HB
Heather B.
Avon Lake, OH
2012 Hyundai Elantra
Verified Customer
Helpful customer service
They helped me submit my mileage and let me know there was a recall on my car.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/16/2019
Thank you so much.
JC
John C.
Westlake, OH
2016 Hyundai Sonata
Verified Customer
The free shuttle ride stands out in my mind.
Appreciate the free shuttle rides.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/15/2019
Thank you for the 5 STAR review.
RP
Richard P.
Olmsted Falls, OH
2018 Hyundai Santa Fe S
Verified Customer
First Timmer
Was satisfied with overall service and interaction with service employees. People there were friendly and professional. Answered all questions and serviced my vehicle in a timely manner. A larger renovated dealership facility with more organized out car arrangement would really help the appearance of the dealerships. I would come back or recommend Hyundai because the quality of service is more important than the overall appearance of the dealer ship.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/13/2019
We appreciate your feedback and look forward to seeing you again.
Verified Customer
North Ridgeville, OH
2014 Hyundai Sonata
Verified Customer
Overcrounded
The lot at this dealership is absolutely absurd. There is hardly any customer parking. Customers must weave and "squeeze" through with their vehicles hoping not to hit a new car being sold.
Keith W. from Ganley Westside Hyundai responded on 04/12/2019
Thank you for speaking with me and giving us the opportunity to remedy this situation.
DM
David M.
North Olmsted, OH
2017 Hyundai Elantra
Verified Customer
motor mount replacement
repair was done satisfactorily. took longer than expected
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/12/2019
We apologize for the time it took to complete the repair. Thank you for your feedback. We appreciate you choosing us to service your Hyundai.
JM
James M.
Westlake, OH
2014 Hyundai Sonata
Verified Customer
Ganley Westside Hyundai has Great Service
The service staff at Ganley is fantastic. I love dealing with the folks there. They treat you like family.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/11/2019
We appreciate the great review.
Verified Customer
Fairview Park, OH
2017 Hyundai Santa Fe S
Verified Customer
Great service
Extremely pleased with my service, both the personnel, and the work done on my car.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/09/2019
Thank you for reviewing your visit.
PH
Patricia H.
Avon Lake, OH
2018 Hyundai Sonata
Verified Customer
Efficient and on time
Efficient and on time
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/08/2019
We appreciate your review.
EC
Ellen C.
Lodi, OH
2014 Hyundai Santa Fe S
Verified Customer
From the way they greet you, take care of your car and exit. All great
I bought my Hyundai Santa Fe at Crestmont in Brunswick at that time I lived in Lodi. I live closer to Ganley now and am so glad I can now deal with them. Personnel and handling is so much better! Ellen C.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/08/2019
Thank you so much for the great review.
RH
Randy H.
Brook Park, OH
2018 Hyundai Sonata
Verified Customer
Oil change
Did what they said they would on time
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/05/2019
Thank you for the positive feedback.
Verified Customer
North Olmsted, OH
2017 Hyundai Tucson
Verified Customer
Tire replacement
Appreciated the friendly and prompt service to replace a flat tire
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/05/2019
Thank you for taking the time to review your visit.
Verified Customer
Bay Village, OH
2011 Hyundai Sonata Hyb
Verified Customer
Personalized Service!
Ganley Hyundai's service is outstanding. People like Keith Wendling and the recent Bob Cioca make it so. They go out of their
way to help customers...personalized service!
way to help customers...personalized service!
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/04/2019
Thank you for the 5 STAR review.
SZ
Stanley Z.
Fairview Park, OH
2014 Hyundai Santa Fe S
Verified Customer
Always Great !!
Another outstanding job by Keith and the Team and I got to learn about a brake maintenance that I had never heard of or seen before.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/03/2019
Thank you for reviewing your visit with us.
Verified Customer
North Olmsted, OH
2017 Hyundai Sonata
Verified Customer
The right Employees make all the difference in the world at any business.
I had an appointment on a Saturday, I was really early. They technically weren't open yet. The staff let me go to the waiting room to sit down and I waited. They were all very nice and explained what was getting done on my car, a "Recall". Now, the Ladies are very nice and professional. I have offered up your services for leasing a car to my daughter, who is in need of a new car shortly.
Recommended
Keith W. from Ganley Westside Hyundai responded on 04/03/2019
We apologize for not providing 5 STAR service. We look forward to the opportunity to provide you with 5 STAR service on your next visit.