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Genesis Of El Paso

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(23 Reviews)
0
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Score Details

5 stars
69%
4 stars
11%
3 stars
3%
2 stars
5%
1 star
9%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(915) 881-0300
No Business Hours Provided

Business Hours

* No Time Zone provided
8600 Montana Ave El Paso, TX 79925
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Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(23 Reviews)
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Recent Reviews
DJ
gravatar
David J.
El Paso, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2024
0
Category: Sales
Insult to Injury
Last year I took my vehicle in for a maintenance update, and was told by a rep that the dealership in El Paso (as well as Albuquerque) were "decertified" for not meeting minimum Genesis industry standards and they were no longer authorized to represent Genesis or to maintain those vehicles. After having gone through several other disappointing appointments, I gave up on ever thinking my Genesis G80 will ever be serviced properly by Genesis/Hyundai. Today I received an email from "Genesis of El Paso"....that they miss me, and that I need to "come back" to have "scheduled maintenance"......Seriously? Just tried to look up "Genesis of El Paso" on the internet and it doesn't exist, unless I default to Hyundai. Even the website "www.genesisofelpaso.com" doesn't work. Who are they kidding?
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