Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

2270 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.9583333/5Overall Rating 3.9583333/5Overall Rating 3.9583333/5rating 3.9583333rating 3.9583333
Original
Overall Rating 2.5416692/5Overall Rating 2.5416692/5rating 2.5416692rating 2.5416692rating 2.5416692
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
San Jacinto, CA
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Service
The service department is great, they are always friendly and helpful with anything I need. Will recommend to family and friends

BB
Bill B.
Menifee, CA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Quick and honest service
Service was quick. I was greeted as soon as I drove to the service entrance.

TM
Tim M.
Hemet, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Guy Foster is my go to for service .
I find it a pleasure to be able to have a service rep(Guy Foster) that understands that I don't mind waiting a bit longer to have things done clean and correctly the first and only time. Thank you.

DS
Dorothy S.
San Jacinto, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
The service department.
In two words Guy Foster.

RB
Richard B.
Hemet, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
friendly service agents
thank you for great service

KC
Kathryn C.
Winchester, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great service writers
I had an appointment for a recall and was quoted a time frame. The repair was done sooner that quoted and with a smile.

Verified Customer
Sun City, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
Customer service
Need to get new Signage in place , it was challenging trying to find new service department.

FW
Fred W.
Hemet, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great service as always.
Service writer Guy Foster as always listens to the issues, recommends solutions and delivers what is promised at a fair cost and timely manner. No reason to seek service anywhere else. Everything is always done right.

KW
Kayla W.
Hemet, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Car door repair
Those that serviced my car Thursday morning to fix my right side driver door were amazing! He was super informative and told me what all would be done to my car before I even left the dealership! He gave me an estimate of what time my car would be done and sure enough he contacted me before noon to tell me my car was ready. Thank you so much!
STEVE M. from Gosch Hyundai responded on 02/19/2019

Thank you for the 5 star review and you are very welcome.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

GK
Gary K.
Menifee, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Great
Cameron was great
STEVE M. from Gosch Hyundai responded on 02/19/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

RS
Rudy S.
San Jacinto, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Employees
EmployeesThe employees were sweet and nice and very helpful they were quick with our service
STEVE M. from Gosch Hyundai responded on 02/19/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

EB
Edward B.
Hemet, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service was great
Service was great
STEVE M. from Gosch Hyundai responded on 02/19/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

Verified Customer
San Jacinto, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Gosch has improved it's image
The Gosch dealership and service department have changed their image for the better!
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the great review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

Verified Customer
Hemet, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service pleasant and fast
My service person took very good care in explaining the work being done to my car
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

Verified Customer
Hemet, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
A pleasant time at Gosch Hyundai
The friendliness and efficiency from the phone call to the very end, walking me to the car.
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

CR
Carl R.
Hemet, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service on Tucson
Always prompt and excellent service.
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

AD
Arturo D.
Murrieta, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Excellent customer care
Guy Foster makes you feel welcome as soon as you walk in. Is very knowledgeable as to what your vehicle needs to keep it at a peak performing level.
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

EB
Ed B.
Hemet, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Great service
Cameron At serviice desk is awesome he is very friendly and courteous. They have quick service at Hyundai
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

Verified Customer
Hemet, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Good Service
Dealer made sure that I did not use my free oil change. Apparently, my car thought an oil change was due, but I still had 1,000 miles to go. Got a software update done instead.
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review and it sounds like the service advisor did as he should.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com

PJ
Pamela J.
Hemet, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Competency and care
Outstanding service and care from the beginning to the end. Courteous, friendly , recommendation for future services needed, and follow through. Definitely would recommend this company.
STEVE M. from Gosch Hyundai responded on 02/18/2019

Thank you for the 5 star review and the wonderful comments.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com