Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

867 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.6923077/5Overall Rating 4.6923077/5Overall Rating 4.6923077/5Overall Rating 4.6923077/5rating 4.6923077
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
98% Would Recommend
79% Business Response
Latest Review 4 days ago

Reviews


CB
Carol B.
Shipshewana, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016 Category: Service
Best Service in the Area
As always, staff at Goshen Hyundai was friendly and the service was top notch. That rates as a 10 in my book. Thank You Goshen Hyundai
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Carol:
Thank You for your business and Thank You for your kind comments. You are the best:

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

BC
Brian C.
Elkhart, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016 Category: Service
It's The People ! For Sure ! ! !
You ARE treated like family ! From the minute you come in. To, the minute you leave ! There simply is not a better dealership in this area for honesty and integrity !
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Brian:

Thank You for coming in for service and Thank You for being one of the family members.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

Verified Customer
Elkhart, IN
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2016 Category: Service
Very friendly, professional staff.
Speedy service
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Ken:
Thank You for taking the time to come in for service and Thank You for being our customer we will always be your advocate.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

EL
Erin L.
South Bend, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016 Category: Service
Honesty
The best dealership and shop around!
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Erin:

Thank You Erin for coming in for your service. Its alway a pleasure. Look for our coupon mailer coming out in September it can save you money.

Thank You very Much

Patrick Considine
Service Manager
574-875-5106

Verified Customer
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016 Category: Service
Pleased from Bremen
They always get me in when it's convenient for me and get me in and out as quickly as possible.

SN
Stephen N.
Goshen, IN
2010 Hyundai Accent
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/08/2016 Category: Service
Beware of overpriced service department
I've been loyal but now I'm questioning
Patrick C., Service Manager from Goshen Hyundai responded on 07/08/2016

Stephen:
It is unfortunate that your exhaust system on your car has rusted to the point of replacement. Please understand that at a dealership we cannot alter or repair breaks in an exhaust system when it has an exhaust converter involved.
Because of the nature of this type of repair (emission systems) it is closely controled by federal law. Vehicle manufacturers do not want dealers to alter or repair exhust converter systems in any way in this type of situation.
Personally I have found that in most cases this type of a repair is only a temporary fix not a permanent repair. As I am sure you know a dealer is always held to a higher level of service and we are required to perform repairs to factory specification.
I will contact you today and I will contact Hyundai to see if I can get some assistance to replace the exhaust system on your vehicle.
Please accept my apology about the failure of your exhaust system but know we are here for you and will continue to be your advocate.

Thank You and I will talk to you soon:

Patrick Considine
Service Manager
574-875-5106

Verified Customer
Elkhart, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016 Category: Service
Pleasant, efficient service
We were taken care of immediately and the job was excellent!
Patrick C., Service Manager from Goshen Hyundai responded on 07/08/2016

Thank You:

Thank You for completing our survey and for being our customer.
We are always here for you!

Patrick Considine
Service Manager
574-875-5106

RF
Ralph F.
2012 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2016 Category: Service
clean, convient
always helpful. easy to get appointment.
Patrick C., Service Manager from Goshen Hyundai responded on 07/07/2016

Ralph:
Thank You for your feed back and taking the time to fill out the survey. Thank You for being our customer. Please let us know if you need anything we are here to serve. Maybe next time we can earn that 5th star.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

RR
Robert R.
Goshen, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Nice serivce
Chris was very helpful in trying to determine an intermittent problem. Thank you.
Patrick C., Service Manager from Goshen Hyundai responded on 07/07/2016

Bob:
Thank You for coming in for service and Thank You for being our customer. Please let us know if you need anything we are always here for you at anytime.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

CW
Curtis W.
Goshen, IN
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
Becky Warren
Wonderful service, professional employees
Patrick C., Service Manager from Goshen Hyundai responded on 07/07/2016

Becky:
Thank You for stopping by for your campaign. Please let us know if you need anything. We are always here for you.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

DK
David K.
South Bend, IN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
great service
yes
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Dave:
Thank You for coming in for service and Thank You for being one of our customers. It is a pleasure to serve.

Patrick Considine
Service Manager
574-875-5106

BR
Beverly R.
Goshen, IN
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
😃
😀
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Beverly:
Thank You so much for your business and you positive comments on our survey. Call anytime we are here for you whenever or whatever you require.

All the Best:

Patrick Considine
Service Manager
574-875-5106

KD
Karen D.
Elkhart, IN
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
the people are honest and answer all your questions
i would recommend them as they are the best
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Karen:
Thank You for coming in for that new remote. Hope all goes well and please call uf you need anything.

Pat

Patrick Considine
Service Manager
574-875-5106

JC
Jennifer C.
Elkhart, IN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
The people
AWESOME! That's it.
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Jennifer:
Thank You does not say enough but Thank You again. We greatly appreciate your business and you as a our customer.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

Verified Customer
Elkhart, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
good associates
friendly and great work done
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Kris:
Thank You again for coming in for service we appreciate your business. Look for  the new coupon mailer coming our in September it can save you money on your next service.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

Verified Customer
Millersburg, IN
2012 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2016 Category: Service
Service
They make sure your car runs well
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Jim:
Thank You for coming in for your service. We are always here for you.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

CS
Calista S.
Goshen, IN
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Oil change
👍🏻

KK
KRISTY K.
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Great
Great job

DO
Douglas O.
Goshen, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Myself
Quality and friendly people
Patrick C., Service Manager from Goshen Hyundai responded on 07/22/2016

Doug:
Thank You for coming by for service it always a pleasure taking care of you. Please let us know if you need anything we are here to serve.

Thank You Again:

Patrick Considine
Service Manager
574-875-5106

BD
Bonnie D.
Cromwell, IN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016 Category: Service
As I always expect!
I always have great and friendly service, repairs done correctly, in a timely manner, and for a good price.