Greg May Hyundai

I will always come back

Excellent!!

I took my car for repairs in the front camera and they always took good care of me and they repaired the car very well!!

Thank you for helping me!

Tommy makes things better at the dealership.

Excelent service department service manager is very knowledgable and helpful. The service advisor Jimmy was also great he meet us on drive walked us through everything and checked us in. Wonderful experience All we needed was air added to our tires due to weather change but the still treated us like a customer

I was very happy how Trevor called me back after I inquired online about a new car .I was impressed how everyone in the dealership was so happy .They all spoke and asked how we were doing .It wasn't long before we were in our new car and on our way home. Thankyou all you guys that work at Greg May Hyundai

While traveling from out of town the plastic part under the car came unattached from the car they reattached it and had me back on the road in no time great job

Was in and out fast

Service was not great. My car was there for a recall, parts defected because of the recall but Hyundai wouldn't replace parts. Out of pocket expenses were expensive all due to a defect in the motor and the recall. Hyundai does not honor their work nor do they care about their customers safety! My car was there for 7 weeks, I had it back for 2 days and there were dash lights on and my steering wheel was turned completely sideways which was not an issue prior to me taking my vehicle there to be serviced. Greg May refused to fix the alignment stating they did nothing to it. My car overheated the 2nd day I had it back because a hose was not hooked up securely and all the coolant leaked out. I will never have my vehicle serviced at this dealership again.

Matt was so super helpful with my problem. Everything was resolved.

When it comes to purchasing the car it was a great experience but don’t expect any follow up in help from this company. I was promised 3 years free maintenance on my vehicle and by the time it was ready for the 2nd maintenance check up the service department at a different location let me know I was getting charged for my free maintenance because of how Greg May Hyundai entered in my vehicle purchase information. When contacting Greg May Hyundai’s manager Ramsey Ruiz he blatantly ignored my phone calls and text even though he had time to email me on the “new deals” his dealership had to offer. When contacting the salesman Paul he answered the phone and said he would call me back but after 2 hours and him sending me straight to voicemail once I tried following up made me see that he didn’t care to help either. When contacting the dealership directly Trevor tried his best to get me in the right direction but he unfortunately can’t make the manager pick up the phone to do his job. So then some other person answers and directs me to Tommy who not only handled the phone call very unprofessionally but laughed at me when telling him he needed to help with this problem. Said he wouldn’t help then hung up the phone on me. All that I was trying to do was keep my vehicle in good shape and keep up with the supposed free maintenance I signed up for. Ramsey, Paul, and Tommy are not the people you want to purchase from, they won’t help you after they get you to buy a car.

I initially rated them a zero because they had no masks in the midst of pandemic, flouting local regulations. The service manager called me and apologized and offered a free service, using contactless pickup and delivery. I appreciate that but they still should obey the local regulations. So I am giving them one more star.

I will continue taking my car for service. Availability for an appointment was quick.

Taking care of your customers shows respect of the ownership and business that Greg May Hyundai offers. I will continue to have my car serviced there and will enjoy Hyundai for many years.