Greg May Hyundai

Poor service.

I was treated with respect and honesty

Fast, friendly, treated me like a person instead of just a number like so many other business do. Great attitudes by everyone

The only reason they got a 2-star rating was that the new car sales manager took time to listen to my concerns. The service writer was too busy to give me the time of day. She didn't communicate where we were in the process of even checking in. The service was done correctly as far as I know, but we were never advised as to what the cost would be after we were intially told there would be no charge for this repair.

Appreciate the attitude of the lady that helped me -

Awesome

They were very nice and professional.

Very professional.

Thank you

All went well, but a little slow.

Thank you for responding to my review of 1/16/2020 so quickly and addressing my concerns. I do appreciate the work you did, and I understand there can be a period of transition while you are training new employees. Best of luck to you during this time.

I would have liked an update as I was there for at least an hour before finally having to ask the status. Also, the check-out was bogged down simply because someone was in an office with my keys in the pocket rather than handing them over to the employee who was doing the checkout. Finally, I was given a bill for a portion of the service which I had already paid at drop-off. I called this to their attention and was not charged. I had brought my receipt and called this to their attention at checkout when I was given a paper charging an extra amount.
Disappointing as I was very pleased on a previous visit several months ago.

I have enjoyed all but one. and that ways my fault.

Very responsive and corrected my issue the first time.

Awesome service