Overview

Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39
4.4

(772 Reviews)

ReScore Reviews™ (13)

ReScore
Overall Rating 3.0000015/5Overall Rating 3.0000015/5Overall Rating 3.0000015/5rating 3.0000015rating 3.0000015
Original
Overall Rating 1.9230769/5rating 1.9230769rating 1.9230769rating 1.9230769rating 1.9230769
89% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


Verified Customer
Waco, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
First Visit
First visit after purchase for an oil change. Everyone was very helpful.

SH
Sheyanne H.
Waco, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Breath of fresh air!
Colton and everyone else I spoke to at Greg May Hyundai were very nice and not intimidating at all. I was pretty nervous and unsure of a lot of things about purchasing a new (pre owned) car, but they allowed me to take my time and ask a lot of (silly) questions. Super quick and they worked with my budget! I confidently drove off the lot knowing I made the right choice working with these guys!

FH
Frank H.
Lott, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Service
Service repair
Made a appointment.for warranty repairs.Got me right in and out.

LF
Larry F.
Waco, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
Only one bad experience
Recommend with concerns !
Greg May was on the showroom floor and I have never felt so uncomfortable being around anyone. Even though we did not have direct contact he walked through like he had a big chip on his shoulder and even would not say hello to some of his employees when they spoke to him.

I realize everyone has bad days but this was very unprofessional !
Ben A M. from Greg May Hyundai responded on 11/25/2019

Thanks for the five star review!! We look forward to seeing you again for you next scheduled maintenance. 


RM
Richard M.
Waco, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
great customer service
While at the end of my oil consumption I phoned from Killeen needing oil again and not knowing about my case Kenny told me exactly what to do.
I took him my car were he immediately took control filling out the work order, and turning everything else in. That kind of customer service is hard to come by now a days
Ben A M. from Greg May Hyundai responded on 11/25/2019

Thank you for the awesome review! Kenny has been awesome with all of his customers. If you need anything done with your vehicle give us a call, we are always happy to help. We look forward to seeing you again.


Verified Customer
Waco, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
4 car Hyundai customer
Great service
Ben A M. from Greg May Hyundai responded on 11/25/2019

Thank you for the great review and thank you for letting us be your sevicing dealer! We look forward to seeing you again and hopefully in your next Hyundai when you are ready!


Verified Customer
Lorena, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Kenny was good
Kenny as very helpful he’s 5 stars
Ben A M. from Greg May Hyundai responded on 11/25/2019

Thank you for the reivew. We take great pride in seeing reviews like this that highlight one of our employees! As always we look forward to seeing you for your next scheduled maintenance visit.


WH
Weldon H.
Waco, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Unusual noise
Caring service

Verified Customer
Mc Gregor, TX
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great service
Great service, on time, fair price

Verified Customer
Hewitt, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Na
Na

TW
Terriawkia W.
Woodway, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Always takes great care of my Genesis
Great service. There have been a lot of staff changes of late but they have made the service experience better.

Verified Customer
Waco, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Considerate & happy smiling employees
Friendliness, timeliness, honest & stand behind work.

NR
Natasha R.
Groesbeck, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Close, convenient and friendly staff.
Close, convenient and friendly staff!
Ben A M. from Greg May Hyundai responded on 10/26/2019

Thank you for the five stars! We hope everything is well and will see you on your next scheduled service. 


Verified Customer
Waco, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Genesis battery service
I was given suggestions on how to extend the life of my battery, since my Genesis is not driven very much. Oil change pricing is very competitive for a 9 quart oil change.
Ben A M. from Greg May Hyundai responded on 10/24/2019

It is always a pleasure to see you stop in for service. If you every have any questions don't hesitate to reach out to us, we are always here to help with all of your concerns. Thank you for a great review and being a great customer. 


LH
Ladean H.
Whitney, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Customer service
Very nice customer service representatives
SAMUEL M. from Greg May Hyundai responded on 10/21/2019

Thank you for the five star review


Verified Customer
Temple, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Quick and friendly
The service department is always friendly, and my last appointment was quick even for such a big job that it was.
SAMUEL M. from Greg May Hyundai responded on 10/21/2019

Thank you for the five star review


Verified Customer
Coolidge, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great job!
Thank you for the great service from beginning to end.
SAMUEL M. from Greg May Hyundai responded on 10/21/2019

Thank you for the five star review


ID
Iris D.
Riesel, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Service
Never any problems at this dealer. Love my Santa Fe.
SAMUEL M. from Greg May Hyundai responded on 10/21/2019

Thank you for the five star review


Verified Customer
Riesel, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great!
Greg May Hyundai is a great place. Very courteous & friendly. I have no complaints. Very satisfied.
SAMUEL M. from Greg May Hyundai responded on 10/21/2019

Thank you for the five star review


CL
Chris L.
Hewitt, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Great service!
These guys are great!
SAMUEL M. from Greg May Hyundai responded on 10/21/2019

Thank you for the five star review