Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(828 Reviews)

ReScore Reviews™ (54)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
90% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


Verified Customer
Evanston, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Good customer service
Close and convenient with good customer service.
DAVID M. from Hyundai of Lincolnwood responded on 07/08/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.

 


DT
Donna T.
Chicago, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
clean friendly
Rich was very friendly and helpful. Made me feel comfortable and was very professional. Service is great!!
DM
DAVID M. from Hyundai of Lincolnwood responded on 07/08/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


Verified Customer
Des Plaines, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2020 Category: Service
Work Done well, Communication an issue
Repair work was handled well, but follow-up communication during the process was not so good.
DAVID M. from Hyundai of Lincolnwood responded on 06/26/2020

Thank you for taking our survey.  I am very sorry we were not able to receive a 5 star review from you.  We will work very hard to receive that 5 star from you on your next visit.

 


SA
Stafford A.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Service
Staff
No review
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/22/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


JS
John S.
Chicago, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
.
.
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/22/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


WW
Wendy W.
Chicago, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
Service was fast
Service was fast and they were helpful
I will be back
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/22/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


Verified Customer
Chicago, IL
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2020 Category: Service
knowledgable staff
easy in easy out and a welcome desire to please
DAVID M. from Hyundai of Lincolnwood responded on 06/19/2020

Thank you for taking our survey.  I am very sorry we were not able to receive a 5 star review from you.  We will work very hard to receive that 5 star from you on your next visit.


AD
Andy D.
Chicago, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2020 Category: Service
Rich is the best
Rich is incredible. I will come back here for service moving forward thanks to Rich. He was amazing to work with, gave some tips tested everything out and was very thorough. He also handled payment, washed my car AND dried it by hand. Honestly was some of the best customer service I've received in my entire life. Thank you Rich!!!
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/15/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


Verified Customer
Morton Grove, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Service
friendly knowledgeable personal
Had just an oil change and tire rotation
DAVID M. from Hyundai of Lincolnwood responded on 06/15/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


WF
William F.
Chicago, IL
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020 Category: Service
Richard
no time
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/09/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


Verified Customer
Skokie, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020 Category: Service
N/A
Excellent work.
DAVID M. from Hyundai of Lincolnwood responded on 06/08/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


MF
Marion F.
Evanston, IL
2007 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020 Category: Service
Courtesy
Everyone was very nice. Explanations were given for recommended work.
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/08/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


Verified Customer
Skokie, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020 Category: Service
Service Department
I have never been taken back to see what needed to be fixed before. I appreciate being able to see what the mechanic was suggesting be fix. I like the honesty.
DAVID M. from Hyundai of Lincolnwood responded on 06/03/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


IE
Isaac E.
Chicago, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020 Category: Service
Helpful service front desk
Rich Rico is goes out of his way to assist customers.
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/03/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.


SA
Stafford A.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020 Category: Service
Definitely the staff
Timely and very good service
DM
DAVID M. from Hyundai of Lincolnwood responded on 06/02/2020

Thank you for the 5 star review.  We truly appreciate your business and we look forward to servicing your vehicle again.