Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

167 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


OB
Olivia B.
Oregon
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Olivia said she didn't have to wait for service. She was glad the staff was there when she needed them.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Tygh Valley, OR
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rick said he was completely satisfied with the job. The business had a clean facility. Jake did a good job managing the service of his vehicle.
This review was collected via phone interview by Customer Research Inc.

SL
Saul L.
Battle Ground, WA
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Saul said the mechanic who helped him was a professional, stand out individual who really helped him out. He is unsure whether he would recommend the business as a whole, but he would recommend the mechanic who helped him.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
Oregon
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
George said the staff is nice and courteous. He is happy with the work.
This review was collected via phone interview by Customer Research Inc.

GH
Gale H.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Gale said the staff didn't fix the vehicle correctly the first time, but their customer service is top notch.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Oregon
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
John said the service was excellent. The staff provided the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JW
Jordan W.
Forest Grove, OR
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jordan said the business does a good job. They are quick, efficient and the price was right.
This review was collected via phone interview by Customer Research Inc.

JD
Jon D.
Forest Grove, OR
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Jon said he had no problems with this business. They did the job he needed done.
This review was collected via phone interview by Customer Research Inc.

AG
Anthonee G.
Forest Grove, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Anthonee said this business was quick, the staff was nice, and he was out of there when he needed to be.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Hillsboro, OR
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Steve said he would recommend this business for service. He is waiting to hear back from them about a spare key and a fog light.
This review was collected via phone interview by Customer Research Inc.

TT
Taylor T.
Forest Grove, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Taylor said he doesn't have a lot to compare this business with, but he was satisfied.
This review was collected via phone interview by Customer Research Inc.

DG
Dottie G.
Cornelius, OR
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Dottie said she enjoys each visit to the business and they take good care of her.
This review was collected via phone interview by Customer Research Inc.

DC
DOUG C.
Forest Grove, OR
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Very friendly staff. Experts at their craft. A pleasant experience.
Excellent service knowledgeable mechanics. That is why continue to use them as my vehicle maintenance center

AR
Adam R.
Hillsboro, OR
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Adam said they did a really good job. They were efficient and quick, despite how busy they were. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

AT
Alex T.
San Jose, CA
Chevrolet Pickup
Verified
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05/21/2018
Honesty and Integrity
My son was in Forest Grove for his first year of college and, unfortunately experienced a few mechanical issues with his truck. Being 700 miles away from home and never having to deal with this before, he called home. I searched for mechanics and hoped that I wasn't going to get a shop that would attempt to take advantage of him or the fact that I wasn't there. From my very first call to my last (in 2 separate situations), the Grove Auto Center has been FABULOUS! Not only were they honest and fair about what was wrong, but they completed the repairs quickly and kept me in the loop the whole time. They were genuine and didn't insist on unnecessary work. I am extremely grateful for an auto shop that goes above and beyond to look out for these kids as they jump into adulthood.
Thank you so much to the staff at Grove Auto Center for looking out for my boy!
-a grateful and appreciative Mom

DL
Derek L.
Peoria, AZ
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Greg. He said the service was good, quick, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

RS
Ricardo S.
Oregon
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ricardo said the staff was very friendly and worked with him on financing for the service.
This review was collected via phone interview by Customer Research Inc.

KM
Keanu M.
Oregon
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Keanu said, this business is professional and welcoming but he did have to wait more than 30 minutes past the due time.
This review was collected via phone interview by Customer Research Inc.

MC
Marty C.
Forest Grove, OR
GMC Sierra 3500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Marty said the facility had a nice, clean building, and he appreciated that the staff were able to get him in quickly.
This review was collected via phone interview by Customer Research Inc.

RH
Robby H.
Forest Grove, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Robby said the person up front was really personable, and was able to get things done right away. He said he was on top of things, and he is thankful for the great service he received.
This review was collected via phone interview by Customer Research Inc.