Bailey I. on 10/19/2017
Bailey said he had a good experience at this business.
Category:
Collision
Review Created:
10/19/2017
This review was collected via phone interview by Customer Research Inc.
Jacob C. on 10/19/2017
Jacob said this business did a good job on his vehicle. He was not given a promise of time.
Category:
Collision
Review Created:
10/19/2017
This review was collected via phone interview by Customer Research Inc.
Larry L. on 10/19/2017
Larry said his vehicle had to be sent out to get some tape to put on one of the doors. The facility it was being sent to wasn't open on Monday so Amaud said if he didn't mind he could take it in at his own convenience. Which he had no problem doing and it was done quickly. Amaud did a phenomenal job and he really appreciates all of his help.
Category:
Collision
Review Created:
10/19/2017
This review was collected via phone interview by Customer Research Inc.
Mckenzie W. on 10/13/2017
Mckenzie said the business kept her informed. The vehicle was delayed by a week due to additional damage being found.
Category:
Collision
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Marianne B. on 10/07/2017
Marianne said everyone was nice at the business. The key remote was broken, but she is unsure if they caused it. She was happy with the repair.
Category:
Collision
Review Created:
10/07/2017
This review was collected via phone interview by Customer Research Inc.
Candis T. on 10/06/2017
Candis said the staff did a good job for her.
Category:
Collision
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Jeffry F. on 10/06/2017
Jeffrey said he had to go back and forth with the insurance company about the quote he was given.
Category:
Collision
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Veronica R. on 10/04/2017
Recommended
Veronica said this business did not fix her vehicle properly. There is burnt paint on the door and side panel. The vehicle was delayed a few minutes. When she went in to pick up the vehicle, she saw some scratches, so they buffed it some more while she waited. She thinks they may have burnt the paint while they were buffing it. She would not refer this business to friends or family for reasons previously stated.
Category:
Collision
Review Created:
10/04/2017
This review was collected via phone interview by Customer Research Inc.
Kristie S. on 09/30/2017
Spoke with Darrell. He said they did a great job. When he got home, he noticed he was missing a rear hubcap. He is not certain if it happened at this facility or if it came off while driving. He has not called or returned to this facility for the hubcap. He is not sure if he will.
Category:
Collision
Review Created:
09/30/2017
This review was collected via phone interview by Customer Research Inc.
Annette G. on 09/30/2017
Annette said the experience was painless.
Category:
Collision
Review Created:
09/30/2017
This review was collected via phone interview by Customer Research Inc.
Anthony F. on 09/28/2017
Anthony said the customer service at the business was amazing.
Category:
Collision
Review Created:
09/28/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. on 09/26/2017
Ben said the repair took about one month because of the flooding in the area.
Category:
Collision
Review Created:
09/26/2017
This review was collected via phone interview by Customer Research Inc.
Danny V. on 09/26/2017
Danny said the business did a fine job but the vehicle was delayed by a week because of the insurance company. He did not know about the delay for a few days so he called his insurance company and then they okayed the work right away.
Category:
Collision
Review Created:
09/26/2017
This review was collected via phone interview by Customer Research Inc.
Margaret W. on 09/26/2017
Margaret said this business was very helpful and accommodating.
Category:
Collision
Review Created:
09/26/2017
This review was collected via phone interview by Customer Research Inc.
Jay M. on 09/23/2017
Jay said the work was good. There were no problems.
Category:
Collision
Review Created:
09/23/2017
This review was collected via phone interview by Customer Research Inc.
Jeff L. on 09/23/2017
Jeff said this business made her experience very easy. She didn't have any problems and they were very quick. It was easy to pick up and drop off her vehicle.
Category:
Collision
Review Created:
09/23/2017
This review was collected via phone interview by Customer Research Inc.
Cassidy A. on 09/23/2017
Cassidy said all the personnel she dealt with during her visit to this business were kind and kept her updated as to what was going on with her vehicle. Her vehicle was delayed by five days because they had trouble getting parts delivered due to Hurricane Harvey.
Category:
Collision
Review Created:
09/23/2017
This review was collected via phone interview by Customer Research Inc.
Rex D. on 09/15/2017
Spoke with Danielle. She said her estimator, Arnad, was wonderful and they did a fantastic job.
Category:
Collision
Review Created:
09/15/2017
This review was collected via phone interview by Customer Research Inc.
Manly B. on 09/15/2017
Manly said the business is pretty good and they are attentive. They kept him informed but there was some minor damage done to the vehicle during the repairs so he has to return for them to repair the vehicle.
Category:
Collision
Review Created:
09/15/2017
This review was collected via phone interview by Customer Research Inc.
Eugene K. on 09/15/2017
Eugene said this business did a great job.
Category:
Collision
Review Created:
09/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1590 in total