Gullo Toyota Collision Center

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1849 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


FV
Felishia V.
THE WOODLANDS, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Collision
Felisha said the staff did a really good job on her vehicle. She said the vehicle was not ready when promised because they found additional damage but she did not elaborate as to how late the vehicle was.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
THE WOODLANDS, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Collision
David said the business is fantastic. They were quick, professional, and the repair looks like he was never in an accident. He was not kept informed because he was out of town.
This review was collected via phone interview by Customer Research Inc.

AS
Amparo S.
SHEPHERD, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Amparo said the technicians answered all of her questions whenever she asked them.
This review was collected via phone interview by Customer Research Inc.

JM
Jesse M.
CONROE, TX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018 Category: Collision
Jesse said he had to make all of the calls, and it took 2 weeks to get his vehicle back.
This review was collected via phone interview by Customer Research Inc.

RC
Ronald C.
MONTGOMERY, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Collision
Ronald said the business did a fine job. They did everything they said they would. They found additional damage and his vehicle was delayed by a few days. They kept him well informed.
This review was collected via phone interview by Customer Research Inc.

CG
Charlotte G.
SPLENDORA, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Collision
Charlotte said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KV
Katherine V.
THE WOODLANDS, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Collision
Spoke with Joseph. He said the business was great with communicating, took care of all of his needs, and Emad was good with the service.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
MONTGOMERY, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Collision
Judy said she had a great experience. Everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
PANORAMA VLG, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Collision
Anthony said he had no problems with this business. He was in and out and they kept him informed.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
CONROE, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Collision
Joe said the work took a longtime. His vehicle was at the facility for 2 months. This was because the insurance company wanted to use after market parts. Those didn't fit and they had to go back to OEM parts. He understood the reason for the delay and was okay with it.
This review was collected via phone interview by Customer Research Inc.

JH
Julie H.
HUNTSVILLE, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Collision
Julie said the staff is friendly, helpful and they did a beautiful job. They were responsive to her inquiries promptly. During the repairs they found some additional damage that required their attention. She did not elaborate as to how late that made her vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Sandra M.
SPRING, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Collision
Sandra said they did a very good job. They were very helpful and took care of them.
This review was collected via phone interview by Customer Research Inc.

BA
Billy A.
CONROE, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Collision
Billy said the business gave him no problems. They took care of the work and kept him informed. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
CONROE, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Collision
James said this business did a very good job. The staff know what they are doing.
This review was collected via phone interview by Customer Research Inc.

SH
Stephen H.
CONROE, TX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Collision
Stephen said the communication was spotty. They did complete the vehicle on Friday but the facility was closed till Tuesday.
This review was collected via phone interview by Customer Research Inc.

JD
Joanne D.
CONROE, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
Joanne said the business is always on time and the service is good.
This review was collected via phone interview by Customer Research Inc.

KP
Kathryn P.
MONTGOMERY, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
Kathryn said it was a great experience at this business.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
SPRING, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Collision
Spoke with Sharon. She said the service was fine. The employees were nice, helpful, honest, straight forward, treated her well, kept her updated and were excellent. Her vehicle took 4-5 days longer because of part delays. She is going to return because the paint does not quite match up.
This review was collected via phone interview by Customer Research Inc.

GG
Gonzalo G.
WILLIS, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Collision
Spoke with Yadira. She said the staff provided great customer service and they answered all her questions.
This review was collected via phone interview by Customer Research Inc.

ER
Elvia R.
DOBBIN, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Collision
Elvia said the repairs were good and the staff were nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1849 in total