ReScore Reviews™ (33)

ReScore
Overall Rating 4.1212118/5Overall Rating 4.1212118/5Overall Rating 4.1212118/5Overall Rating 4.1212118/5rating 4.1212118
Original
Overall Rating 2.30303/5Overall Rating 2.30303/5rating 2.30303rating 2.30303rating 2.30303
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and AC repair"
I was pleased with the overall service, both the oil change and AC repair, performed in timely manner and to my satisfaction.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:50 AM
Rebecca P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Employees are wonderful"
The is a wonderful place to take your car to be fixed.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/18/2017 07:15 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Face to Face"
The service folks at Hatfield will take the time to talk to you, and not just about the service on your vehicle. They spend an extra 3 or 4 minutes listening and sharing things about life as we all experience it. Getting to know a little about you and making a friend.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:27 PM
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John B. at Hatfield Hyundai responded on 10/18/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Kimberley F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service at Hatfield"
I pass two other Hyundai dealerships to go to Hatfield. Need I say more? The service is A+, clean waiting room, friendly staff, snacks and coffee, timely service - Hatfield has great service! Today they fixed my clogged A/C drain at an affordable price. I was very happy about that. :)
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:20 PM
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John B. at Hatfield Hyundai responded on 10/18/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great customer service provided by Rich Hertenstein!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:54 PM
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John B. at Hatfield Hyundai responded on 10/18/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

SHARON M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Everyone is always friendly and polite
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:28 AM
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John B. at Hatfield Hyundai responded on 10/18/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Loved the service"
Great service, we'll definitely return.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:15 AM
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John B. at Hatfield Hyundai responded on 10/18/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Jeffrey D. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Great service and friendly staff
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 07:59 PM
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John B. at Hatfield Hyundai responded on 10/17/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
We always receive excellent service and will continue to bring our cars to Hatfield!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:27 PM
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John B. at Hatfield Hyundai responded on 10/17/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

David C. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service but is the price always fair?"
I've used Hatfield for all service for all Hyundai's that I've owned (now on my 3rd). The service is great, but I sometimes wonder if I'm getting the best price possible.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:31 AM
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John B. at Hatfield Hyundai responded on 10/17/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

T. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"clean ! Friendly !"
Good !
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 05:43 AM
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John B. at Hatfield Hyundai responded on 10/16/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

ROSEMARY N. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same employees there time after time"
Excellent
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:10 PM
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John B. at Hatfield Hyundai responded on 10/16/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

PATRICIA D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything about Hatfield Hyundai is the BEST"
Customer Service from the sale to my first oil change and check-up has been miles above what one would expect
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:27 PM
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John B. at Hatfield Hyundai responded on 10/15/2017

Good afternoon , thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Charles P. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful"
Friendly and helpful.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/12/2017 05:39 PM
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John B. at Hatfield Hyundai responded on 10/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

JOYCE V. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of service experience"
Service area is very clean. All personnel have been extremely courteous and helpful. Service is done efficiently and on a timely basis.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:18 PM
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John B. at Hatfield Hyundai responded on 10/12/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata 45,000 mile service"
It took a while but the checks that were done has me confident for our long upcoming trip.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 01:13 PM
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John B. at Hatfield Hyundai responded on 10/12/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

HOWARD M. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
work done timely--
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:42 PM
Chuck W. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
Tech that checked me in was very informative and took the time to answer all my questions. Car was in and out in minimal time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:19 PM
James S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
ALL the service personnel are very friendly and knowledgeable!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/10/2017 09:53 AM
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John B. at Hatfield Hyundai responded on 10/10/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

KENNETH T. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great fast service. The advisors always go over your service before and after. They even wash it without asking.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 10:07 PM
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John B. at Hatfield Hyundai responded on 10/10/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

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