ReScore Reviews™ (33)

ReScore
Overall Rating 4.1212118/5Overall Rating 4.1212118/5Overall Rating 4.1212118/5Overall Rating 4.1212118/5rating 4.1212118
Original
Overall Rating 2.30303/5Overall Rating 2.30303/5rating 2.30303rating 2.30303rating 2.30303
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Satisfied with the service at Hatfield Hyundai
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/15/2017 05:41 PM
Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Engine"
Thank you! You did a great job.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/15/2017 05:08 AM
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John B. at Hatfield Hyundai responded on 12/15/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Robert B. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service at hatfield hyundai"
recently went to Hatfield for oil change and tire rotation. was in and out promptly and they tossed in a car wash. always satisfied with the service department!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 03:32 AM
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John B. at Hatfield Hyundai responded on 12/15/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

James E. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and review of car."
The car was washed after
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 09:31 PM
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John B. at Hatfield Hyundai responded on 12/14/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Daisy M. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fabulous "
They are always so kind and quick but, not only those things because, they are also affordable and very efficient.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 01:26 PM
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John B. at Hatfield Hyundai responded on 12/13/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Jack M. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick professional and easy to work with"
Will return for many years to come
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 10:30 AM
Bryan G. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always impressive"
Hatfield Hyundai treats me like I'm their biggest customer!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/13/2017 04:24 AM
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John B. at Hatfield Hyundai responded on 12/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Sarah E. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service"
Excellent professional service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 05:43 PM
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John B. at Hatfield Hyundai responded on 12/13/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Steven B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
Service as usual was top notch
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 02:27 PM
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John B. at Hatfield Hyundai responded on 12/12/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

M M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to me"
They did not rotate my tires.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 11:48 AM
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John B. at Hatfield Hyundai responded on 12/12/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, pleasant environment and professional but friendly staff."
see above.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 06:09 AM
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John B. at Hatfield Hyundai responded on 12/12/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
My routine service was completed promptly along with a car wash.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/12/2017 04:57 AM
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John B. at Hatfield Hyundai responded on 12/12/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Kate M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great visit"
Appointment went as scheduled. Everyone was personable and professional.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 04:04 AM
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John B. at Hatfield Hyundai responded on 12/12/2017

 Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

 

Mike M. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Successful warranty repair"
I have owned two Sonatas, a 2013 and a 2016. I am very pleased with the cars because I have had only a couple of warranty issues. Far less than any other vehicles we have owned. The service department handled them efficiently and professionally.
Thanks for the excellent customer service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 06:10 PM
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John B. at Hatfield Hyundai responded on 12/12/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Virginia S. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall fix"
Services are too costly for me.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 12:17 PM
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John B. at Hatfield Hyundai responded on 12/11/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Terrence D. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall good service."
Good service
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 11:27 AM
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John B. at Hatfield Hyundai responded on 12/11/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Delbert H. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Del"
I received quality, service and care and was out in a timely manner.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 11:08 AM
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John B. at Hatfield Hyundai responded on 12/11/2017

Good afternoon, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

Delores M. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Cares about the customers
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/10/2017 05:00 PM
Leonard L. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Overall a great dealership
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 04:50 PM
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John B. at Hatfield Hyundai responded on 12/11/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

Joseph M. on 12/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely"
In and out on time
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/10/2017 07:07 AM
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John B. at Hatfield Hyundai responded on 12/11/2017

Good morning, thank you for the great survey we really appreciate you taking the time to complete it for us. Also thank you for choosing Hatfield Hyundai as your servicing dealer. Have a great day!

 

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