Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

493 Reviews

96% Would Recommend
Latest Review over 1 year ago

Reviews


EK
Edward K.
Texas
Verified Customer
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02/27/2015 Category: Collision
Edward said this business was on time, nice, courteous and clean.
This review was collected via phone interview by Customer Research Inc.

AS
Alice S.
Texas
Verified Customer
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02/11/2015 Category: Collision
Spoke with Mike. He said they were prompt and they did what they said they were going to do. It was done a day or so earlier. They communicated well and they charged exactly what they were going to charge.
This review was collected via phone interview by Customer Research Inc.

JE
Janice E.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2015 Category: Collision
Janice said the first meeting was disconcerting but the work performed was fine. She chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

JW
Joi W.
Texas
Verified Customer
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11/15/2014 Category: Collision
Joi said the business was very efficient and quick. They also kept her up to date on all repairs.
This review was collected via phone interview by Customer Research Inc.

ML
Mary L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2014 Category: Collision
Mary said the service was very good. She likes the fact that she was treated like family and was very comfortable dealing with the business. She chose the business over another facility that was closer to her home because she did not get the same warm feeling from them.
This review was collected via phone interview by Customer Research Inc.

RM
Roland M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2014 Category: Collision
Roland said his experience was good.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2014 Category: Collision
Keith said this business was good, helpful and went above and beyond to provide good customer service.
This review was collected via phone interview by Customer Research Inc.

LH
Loretta H.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2014 Category: Collision
Loretta said her vehicle looks good and the repair was completed on time. It was not necessary for them to contact her. She was very satisfied with her experience.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014 Category: Collision
Tony said the experience was excellent. Brian, the staff member who helped him, was excellent and very helpful.
This review was collected via phone interview by Customer Research Inc.

HH
Harvey H.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2014 Category: Collision
Harvey said he enjoyed their customer service. They worked with him on his vehicles. They were very flexible. They did a quality job on a difficult task. He received weekly updates as requested. They were very kind, courteous, and respectful at all times. He was very pleased.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2014 Category: Collision
John said their manager was great. Drew explained everything with the process of the repairs and he was treated well.
This review was collected via phone interview by Customer Research Inc.

JK
Jay K.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2014 Category: Collision
Jay said after he left, his battery died at the first place he stopped. It died again a few miles later. He was unsure if this was due to the business or a coincidence. He replaced his battery and has had no further problems. His vehicle was delayed by two weeks because of the insurance company. This business did not do the estimate. Drew and the staff were great at this business. If he needed work again, he would return to this business.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2014 Category: Collision
Kyle said when he shuts his door, it does not match up. However, everything else is fine.
This review was collected via phone interview by Customer Research Inc.

AM
Andrea M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2014 Category: Collision
Andrea said they took care of everything for her and she depends on them. The repairs were done earlier than anticipated.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2014 Category: Collision
Richard said Justin was very quick, efficient, and catered to his needs. His vehicle was returned to him a day earlier than promised. He would like to see this business keep up the good work.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Texas
Verified Customer
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08/25/2014 Category: Collision
Nancy said everything went really well.
This review was collected via phone interview by Customer Research Inc.

RB
Ronny B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Ronny said he has been at this business before.
This review was collected via phone interview by Customer Research Inc.

GF
Gloria F.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Gloria said that the vehicle was five days late because of a parts delay.
This review was collected via phone interview by Customer Research Inc.

DW
Douglas W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Douglas said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CR
Cecelia R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Cecelia said that this business was very proficient. They were on time and there was good communication.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 493 in total