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Hewitt's Auto Body

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(4 Reviews)
80
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
80
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(207) 846-3113
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345 E Elm St Yarmouth, ME 04096
Hewitt's Auto Body's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(4 Reviews)


SE
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Samantha E.
SUBA XV Crosstrek Premium Automatic
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2023
verified customer Verified Customer
0
Fine repair job. Terrible communication and timeline.
Estimated for one week repair. Heard nothing on the last day, called no answer. Emailed. Got told “oh yeah its worse than expected gonna need 3-4 additional weeks call if you have questions.” — Called no answer, emailed, heard nothing until Monday mid day. Took several back and forth emails to get Rental discount info. Got vague update “on track” for 3.5 weeks longer repair. Last contact was two weeks!! before pickup date. Called emailed nothing. App said it was not ready for pickup on the given date but I left work early to go (after more calling and emailing) and found their internet was down so had “no way to contact me” (maybe they don’t have personal cell phones I guess?) and they couldn’t take CC payments. Couldn’t pick up without payment. It was too late for me to go home and get a check. Neat. Next day got my car (and now late to work!) and it smelled like cigarettes, had empty bottle cap in trunk, and a VERY detailed packet left in my backseat containing the entire company’s inventory of cars, repair status and personal information (like a daily report). Never heard from that place again. What a joke! And their parking lot is overcrowded and impossible to park in.
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