Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

173 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


AD
Alex D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Spoke with Lori. She said the business got her in and out quickly, as well as providing a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Steve said he was satisfied with his overall experience, but he was a little disappointed that the employees left some styrofoam in the back of his vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Richard said he was super happy and pleased with how fast the work on his vehicle was completed.
This review was collected via phone interview by Customer Research Inc.

LP
Laurie P.
Seattle, WA
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08/10/2018
Quick, friendly service
I had some electrical maintenance issues with my Honda.
Tim and his team had it handled within a few hours and the cost was very reasonable.

DL
David L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
David said they were really helpful and good in communicating but , it would be nice if they could lower the prices.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Washington
Verified
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06/21/2018 Category: Service
David said this business did everything he wanted.
This review was collected via phone interview by Customer Research Inc.

DM
Drenda M.
Washington
Verified
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05/17/2018 Category: Service
Drenda said the business did a good job, they were efficient and she appreciated their help.
This review was collected via phone interview by Customer Research Inc.

JP
Janet P.
Washington
Verified
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04/13/2018 Category: Service
Janet said Forrest and Tim were very responsive. They got her in quickly. They figured out what was wrong and got it corrected. She won't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Steven said the staff was competent and very pleasant. The service was provided in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ER
Eddie R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Eddie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Michael said he would recommend this business for service. He would have appreciated if they had some way to get him home while his service was being performed.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Dennis said Tim does a great job.
This review was collected via phone interview by Customer Research Inc.

CR
Chuck R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Chuck said the staff did what they said they were going to do when they said they would do it.
This review was collected via phone interview by Customer Research Inc.

RF
Ron F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Ron said the work was good. It was done all in the same day and cost less than what another facility would have charged for the same repair.
This review was collected via phone interview by Customer Research Inc.

PP
Pamela P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Pamela said the vehicle was ready before schedule.
This review was collected via phone interview by Customer Research Inc.

AL
Ashly L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Spoke with Jerry. He said the business always treats him right and they are always good to him . They are straightforward and explain things completely. They always provide good results.
This review was collected via phone interview by Customer Research Inc.

MB
Marlene B.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2018 Category: Service
Marlene said the service is always good, but it always takes longer than she would like.
This review was collected via phone interview by Customer Research Inc.

GP
Goldie P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Goldie said the employees addressed her vehicle's problem and fixed it. She was happy with their work.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Washington
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/09/2018 Category: Service
Mike said the staff lied to him, and he does not appreciate it. He was satisfied with this business until he realized that they lied to him. They told him they were going to service the battery terminals and it cost him $60. They did not do a thing. There was some gel involved and an after market bolt that was used. He returned to the facility for service. His vehicle sat there for two days. He drove to the lot across the street on the second day. Sat there and called the business. He saw his truck sitting there. He called the business and the technician told him that his vehicle was on a test run and should be back within 20 minutes. He waited 10 minutes and then went to the business to retrieve his vehicle. It was cold and clearly had not gone any where. The technicians at this business should be honest with their customers. Everything was okay until they lied to him.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2018 Category: Service
Jack said the business could better serve him by repairing the small hose leak before he picked up the vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 173 in total