Hi-Line Auto Electric


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

166 Reviews

98% Would Recommend
Latest Review 12 days ago
Janet P. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janet said Forrest and Tim were very responsive. They got her in quickly. They figured out what was wrong and got it corrected. She won't take her vehicle anywhere else.
Category: Service
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Steven C. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said the staff was competent and very pleasant. The service was provided in a timely manner.
Category: Service
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Eddie R. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eddie said the business did a good job.
Category: Service
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Michael D. on 04/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said he would recommend this business for service. He would have appreciated if they had some way to get him home while his service was being performed.
Category: Service
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Dennis R. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said Tim does a great job.
Category: Service
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Chuck R. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chuck said the staff did what they said they were going to do when they said they would do it.
Category: Service
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Ron F. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said the work was good. It was done all in the same day and cost less than what another facility would have charged for the same repair.
Category: Service
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Pamela P. on 03/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pamela said the vehicle was ready before schedule.
Category: Service
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Ashly L. on 03/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jerry. He said the business always treats him right and they are always good to him . They are straightforward and explain things completely. They always provide good results.
Category: Service
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Marlene B. on 03/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marlene said the service is always good, but it always takes longer than she would like.
Category: Service
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Goldie P. on 03/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Goldie said the employees addressed her vehicle's problem and fixed it. She was happy with their work.
Category: Service
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Mike R. on 03/09/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Mike said the staff lied to him, and he does not appreciate it. He was satisfied with this business until he realized that they lied to him. They told him they were going to service the battery terminals and it cost him $60. They did not do a thing. There was some gel involved and an after market bolt that was used. He returned to the facility for service. His vehicle sat there for two days. He drove to the lot across the street on the second day. Sat there and called the business. He saw his truck sitting there. He called the business and the technician told him that his vehicle was on a test run and should be back within 20 minutes. He waited 10 minutes and then went to the business to retrieve his vehicle. It was cold and clearly had not gone any where. The technicians at this business should be honest with their customers. Everything was okay until they lied to him.
Category: Service
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Jack M. on 03/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jack said the business could better serve him by repairing the small hose leak before he picked up the vehicle.
Category: Service
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Marcia M. on 01/31/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marcia said the business told her that her vehicle needed a brake inspection even though her brakes are fine. She thought that was odd, but other than that everything else was fine.
Category: Service
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Kenn K. on 01/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tim said the business could have served him better with a prompt estimate concerning additional body work. The employees lost a knob for his headlights. He had to reorder the part himself.
Category: Service
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Marylynn C. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marylynn said she was surprised and happy about how fast they got the parts. The staff were there for her throughout the process.
Category: Service
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Christina D. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christina said the business is always excellent and they are fast. They are just wonderful.
Category: Service
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
David L. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he's completely satisfied. Everything's excellent and the staff do a good job. They do good work. They're nice and friendly. They're prompt and he would like to keep up the good work.
Category: Service
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Troy A. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Troy said the business did a good job.
Category: Service
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Gwyen B. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gwyen said she would recommend the business for service.
Category: Service
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 166 in total