Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

677 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 13 days ago

Reviews


SN
Sheldon N.
Magna, UT
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Sheldon said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Ted L.
Salt Lake City, UT
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Ted said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

CE
Colby E.
West Jordan, UT
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018 Category: Service
Colby said it needed to be registered and they completely forgot about it.
This review was collected via phone interview by Customer Research Inc.

JD
Joi D.
Herriman, UT
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Joi said the staff was friendly and the service was timely.
This review was collected via phone interview by Customer Research Inc.

JC
Jacob C.
Salt Lake City, UT
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Jacob said the service was efficient and the staff was very accommodating.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Salt Lake City, UT
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Scott said his experience was very nice, the customer service was very good and he had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

TG
Travis G.
Salt Lake City, UT
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Travis said this business had quick service and it was an easy process. He was in and out in 15 minutes.
This review was collected via phone interview by Customer Research Inc.

AG
Aaron G.
Salt Lake City, UT
Oldsmobile Intrigue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Aaron said the staff did a fine job. He stated that the wait was longer than expected and the price was higher than most.
This review was collected via phone interview by Customer Research Inc.

AH
Arden H.
Salt Lake City, UT
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Arden said the service is quick and convenient.
This review was collected via phone interview by Customer Research Inc.

TY
Todd Y.
Salt Lake City, UT
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Todd said the staff were good people that took care of the customer.
This review was collected via phone interview by Customer Research Inc.

LK
Lepolo K.
Salt Lake City, UT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Lepolo said that the place was quick, made it easy, completed work fast and everything worked out perfectly.
This review was collected via phone interview by Customer Research Inc.

JR
Jared R.
Salt Lake City, UT
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Jared said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

LE
Louis E.
Magna, UT
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018 Category: Service
Louis said he wasn't pleased with the service or the outcome. The employees didn't do a tune up that he asked for. He wanted his vehicle running and a full blown tune up done. His vehicle was still running rough. It was idling and stalled out a few times. He took his vehicle elsewhere, where they found a split cable and that his vacuum hose was cracked. The employees at this business didn't inform him that anything was wrong. They put it through emissions before it was ready. It failed. The customer service wasn't there. He stated they need to ask more questions and find out what their customers want, to listen to what their customers suggest and then, go the extra mile for them. He wouldn't use this business again and wouldn't recommend them.
This review was collected via phone interview by Customer Research Inc.

KL
Ken L.
Herriman, UT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ken said he appreciated the service. The work was timely and the staff was informative.
This review was collected via phone interview by Customer Research Inc.

SK
Spencer K.
Salt Lake City, UT
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spencer said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
Julie H.
Salt Lake City, UT
Dodge Caliber
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2018 Category: Service
Julie said the service was good. The businesses parking lot was hard to enter and exit.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Salt Lake City, UT
Lexus IS 250
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/20/2018 Category: Service
David stated he thought the business is not being truthful when it comes to the vehicles and the repairs.
This review was collected via phone interview by Customer Research Inc.
scott h. from Tunex of West Valley responded on 09/28/2018

This is a very strange and vague comment, and would like to talk to David about his concern.  We will contact him directly.

Thanks,

Scott


JN
Jeremy N.
Salt Lake City, UT
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Jeremy said the business is awesome. They do what they say they are going to do. They do a good job.
This review was collected via phone interview by Customer Research Inc.

MT
MICHELLE T.
Tooele, UT
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Oil change...awesome service!
Awesome service. They are very honest and dependable.

TS
Trevor S.
Salt Lake City, UT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Trevor said the people at this business are super honest, respectful, and up front. They are good people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 677 in total