Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1449 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.06667/5Overall Rating 4.06667/5Overall Rating 4.06667/5Overall Rating 4.06667/5rating 4.06667
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


GJ
Geraldine J.
Leicester, NC
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Happy
They were friendly and fairly quick.

BM
Bobbie M.
Fairview, NC
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Great Service!
The service at Hyundai of Asheville is excellent! They promptly greet you before you can exit your vehicle. Their service department is quick and someone immediately comes to discuss the appointment with you.

EB
Eugene B.
Asheville, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great place
People there know me very well and are always providing a quick and thorough service

SB
Samuel B.
Bonita Springs, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great
Great people and great service

Verified Customer
Tarzana, CA
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
I love Hyundai of Asheville!
I appreciate how well you take care of my car. Thank you so much.

DL
Derrick L.
Leicester, NC
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Quick
They had me in and out in 30 minutes !!!

MS
Mary S.
Fairview, NC
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Constant access to whats happening
Its never fun to sit and wait but they have provided clean restrooms, popcorn coffee to pass the
Time pleasantly

MM
Margaret M.
Asheville, NC
2010 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
service review
Very good customer service. Appreciate applied discounts. Initially impressed upon vehicle return. However, not completely repaired in that the troubles with engine and steering have become evident again

JG
Jerry G.
Mars Hill, NC
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Fast service and polite
Friendlyness of all it the shop

BW
Barbara W.
Old Fort, NC
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Owner
None

HY
Holly Nicole Y.
Arden, NC
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Nice people and great service
The building is very nice and the people are too. I love that they detail for free and I really like the system of getting a free oil change after 'x' amount. Will definitely return.

RD
Ricky D.
Swannanoa, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
N
N

RL
Ralph L.
Asheville, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Excellent, personalized service
The people here have always been friendly and helpful in the eight years I've been coming here. The repairs and done professionally and they always advise me if there is something to be concerned about or if there is a recall. They even wash the car after service.

MC
Mcleod C.
Arden, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Oil change
Very kind and knowledgeable.

Verified Customer
Arden, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/05/2018 Category: Service
Great car. Slow service.
It took more than 4 hours for an oil change.
FORREST M S., Service Manager from Hyundai of Asheville responded on 10/08/2018

We usually perform an oil change and car wash in under an hour. I apologize for our poor performance at your last visit. Please contact me directly to resolve any outstanding issues you may have. Thank you for taking the time to provide valuable feedback.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619

Verified Customer
Arden, NC
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service experience
Wry nice and prompt

LW
Lynn W.
Asheville, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service, service and service.
A great team in the service department. A+

SW
Stephen W.
Asheville, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Regular maintenance
I always get an early appointment, in and out! Always met with courtesy and professionalism. The cost is a good value for the service.

Verified Customer
Leicester, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Hyundai
Friendly staff and reasonably quick service

DS
Deyanira S.
Asheville, NC
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Personal make you feel welcome!
Every time I been there everyone been very friendly and like I said before this is the only time I waited that long. I work at customer services in a bank and I do understand we don't always can perfect and when we have problems with personal we do our best.