Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

471 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.7500013/5Overall Rating 3.7500013/5Overall Rating 3.7500013/5rating 3.7500013rating 3.7500013
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


KB
Kimberli B.
Hokes Bluff, AL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Fast Friendly service
Same Fast Friendly Service

DT
Debra T.
Birmingham, AL
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Friendly atmosphere
Friendly atmosphere. They get you in and out. And they explain things in detail. It's worth my drive from Birmingham

Anonymous avatar
Verified Customer
Albertville, AL
2011 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Maintenance quality great/communication not as much
Required maintenance was performed w/o issues but request if tire pressure light was on due to sensor or low pressure was not informed nor on paperwork. Light is still on so I assume it’s a sensor.

ST
Shirley T.
Gadsden, AL
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Servicw
Great place to do business

SW
Stephanie W.
Gadsden, AL
2018 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tucson service
Service department employees very courteous and attentive to my questions/needs/

MP
Michele P.
Gadsden, AL
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Customer
Everything has been great, from the car buying experience to the service department. Thank you so much!!

LB
Larry B.
Steele, AL
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Me
good service

DE
Donnie E.
Attalla, AL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Fast friendly service
Great service department

GW
George W.
Gadsden, AL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
the personal
a great experence

SS
Susan S.
Boaz, AL
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Okay good deal Thanks
Idk

RH
Ronnie H.
Cropwell, AL
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Greeted warmly and great waiting area.
Good experience.

JT
Jennifer T.
Ashville, AL
2011 Hyundai Veracruz
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Pleased with outcome
I had 2 recalls on my Vera Cruz I did not know about until my car started having issues. I called and they explained to me that the issues could be coming from the recalls. The recalls were fixed and so far, everything's running great again.

DG
Daniel G.
Ashville, AL
2013 Hyundai Veloster
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Shark
Love my veloster turbo. Fun to drive.
WILLIAM C P. from Team One Hyundai responded on 06/05/2018

Thank you for your feedback. We were not aware that there were any further issues with your vehicle since it has left out facility. This is the first we have heard of any continuing problems.  Someone will be in contact with you soon to discuss your visit to our shop and determine what needs to be done for your satisfaction. 


KS
Karen S.
Rainbow City, AL
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
great customer service
customer service great. Management sets standards and obviously everyone follows. Everyone is always friendly and helpful😁
WILLIAM C P. from Team One Hyundai responded on 06/05/2018

Thank you for letting us take care of your vehicle! We look forward to serving you again. 


AG
Angela G.
Hokes Bluff, AL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
Professional
Friendly
WILLIAM C P. from Team One Hyundai responded on 06/05/2018

Thank you for taking the time to give us your feedback! We appreciate it and look forward to serving you again!


CP
Cynthia P.
Springville, AL
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Service
Always very friendly.
WILLIAM C P. from Team One Hyundai responded on 06/05/2018

Thank you for taking the time to provide us with your feedback. You are important to us and we appreciate you allowing us to servicve your vehicle. We look forward to seeing you again!


Anonymous avatar
Verified Customer
Jacksonville, AL
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Great Service
I received prompt, courteous service. Also enjoyed the popcorn in the waiting area.
WILLIAM C P. from Team One Hyundai responded on 06/05/2018

Thank you for allowing us to service your vehicle! Your feedback is important to us so we appreciate you taking the time to fill out this survey. We look forward to serving you again in the future.


CP
Cedric P.
Rainbow City, AL
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Sante Fe
Has an intermittent squeal in transmission that service dept cant isolate.

Anonymous avatar
Verified Customer
Altoona, AL
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2018 Category: Service
Hyundai service
They are polite and get you back on the road.
WILLIAM C P. from Team One Hyundai responded on 06/05/2018

Thank you for allowing us to take care of your vehicle. We appreciate your business and look forward to seeing you again!


KH
Kathy H.
Rainbow City, AL
2013 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
Very nice.
The waiting room is very nice. They get to work on car very quickly.

Displaying Review 1 - 20 of 471 in total