ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Hyundai Santa Fe Sport"
Received as usual prompt accurate reasonably priced service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 01:01 PM
Carnetta C. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and friendly. "
The only thing I didn't like was when I went in to ask a question about my setting on my radio the gentleman I asked the question too wasn't friendly and seemed irritated that I had ask him a question. He was seated behind the main desk in the lobby. Everyone else has been friendly and nice. I love my car and would recommend it to my friends and have already done that to a few people already.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/11/2017 10:10 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/11/2017

Thanks for the 5 STARS!!!! I'm sorry if someone was unpleasant. I will try and solve the issue.

Keith Kosmecki
Parts and Service Director
606-677-1101
Deanna P. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Nice and friendly and quick.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/10/2017 08:06 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/11/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Stanley H. on 12/08/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"all of service people ,kindness,friendleness"
all of the above
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 02:00 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/11/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Betty C. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous, prompt and even washes car after servcing"
Hyundai of Somerset has courteous employees. Even when arriving a little early for appointment they will start servicing vehicle. They do a complete walkabout of vehicle plus wash at no charge. There is a nice waiting room to wait in while vehicle is being serviced.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 10:39 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/11/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Jon P. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
The only I can suggest is heat in waiting area very cold that day.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 10:27 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/11/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
David S. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service. "
Great service, great people.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/06/2017 10:28 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/11/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Steven A. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This place is awesome"
The service is great, the employees are amazing, and Hyundai of Somerset is the best car dealership in town.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/04/2017 05:32 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/05/2017

Thanks for all the kind words!!! Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of somerset "
Great friendly service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 12/04/2017 11:34 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/04/2017

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Rhonda S. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rhonda Smith"
Really nice people and professional
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/02/2017 10:11 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/04/2017

Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
JIMMY S. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good store"
good store
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 12/02/2017 11:16 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/04/2017

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Krenda A. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Somerset Visit"
I appreciate how Hyundai service department understands my work schedule and can always schedule me a Saturday appointment I am never there for very long and the wait is comfortable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/02/2017 05:37 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/04/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Max B. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mrs, Max Beasley"
The service is great, the personnel are great, the atmosphere is great. You have a good bunch of people working there!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/01/2017 02:07 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/04/2017

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service. "
The customer service was very good , and the employees had my best interest when it came to having to do additional things for my car .
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/01/2017 12:42 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/04/2017

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
ANNA H. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serviced my car right on time "
Everything went great I did not know what to expect or how long it would take to service my car. Thank you
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 11/30/2017 03:55 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/01/2017

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
MARIA M. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service and Professionalism as Always "
The service professionals at Hyundai of Somerset have made it obvious that they are truly looking out for their customers. They do not order services that are unnecessary simply to generate another sale, and I left my last visit extremely happy and thankful for doing business with them.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/25/2017
Service Type: Repair
Review Created: 11/29/2017 10:11 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/01/2017

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Violet P. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Somerset Hyundai Service is good"
Hyundai Service has always done a great job. Chloe, Keith and Scott have always been helpful and courteous. I don't know the people that do the service by name, but they are always friendly when I see them.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/28/2017 01:21 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 12/01/2017

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Helen H. on 11/26/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Car wash."
Took an hour and a half for an oil change, and their was no one in the waiting lounge.8
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/26/2017 09:02 AM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 11/27/2017

I'm sorry we took so lomg on your servce work. We will try to get you done next time in a timely manner.

Keith Kosmecki
Parts and Service Director
606-677-1101
Shannon L. on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle service."
Very comfortable waiting area.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/25/2017 07:33 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 11/27/2017

Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Jack D. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scott in Service and Misty in Sales!"
Fabulous!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/24/2017 01:46 PM
Keith G K., Parts and Service Director at Hyundai of Somerset responded on 11/27/2017

Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Displaying Review 1 - 20 of 519 in total