Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

662 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JS
Jimmy S.
Somerset, KY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great
Very helpful
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/22/2018

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BC
Betty C.
Williamsburg, KY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Make an appointment ahead of time and when arriving they are ready to service vehicle
Never have to wait
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/22/2018

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BV
Bruce V.
Somerset, KY
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Oil & Filter Change and Low Tire Pressure Indicator Light
First off, the Service Department schedules my appointments on an immediate basis. I am extremely grateful for this excellent service. In addition, my service appointments are completed on a timely basis that minimizes my waiting room time. I rate the Service Department and Staff as five-star + operation.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/19/2018

Thanks so much for the kind words!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

MB
Maureen B.
Nancy, KY
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
I love my Somerset Hyundai
I brought my son in to the Somerset dealership on June 15th , he bought his first Hyundai. I will get a $100 dollars. Woohoo
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/18/2018

I'm glad it paid off!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CC
Cassie C.
Nancy, KY
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
service
very clean facility and great service personel
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/18/2018

Thanks for the 5 STARs!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DC
Donald C.
Somerset, KY
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
good service
Always prompt and corteous
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/14/2018

Thanks for the kind words and the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

MM
Maria M.
Somerset, KY
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Never disappointed
I've had my Santa Fe for 5 years+ now, and have regularly taken it to Hyundai Somerset for servicing. I have yet to have a complaint in regards to customer service or pricing. Chloe and her team are professional, courteous and efficient. Thanks again.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/11/2018

Thanks for the 5 stars!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Anonymous avatar
Verified Customer
Somerset, KY
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Quick service
Very easy to get appointment when needed . They didn’t pressure me into buying parts that I didn’t need .
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/11/2018

Thanks for the 5 stars!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

KA
Krenda A.
London, KY
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Hyundai of Somerset
Getting my car serviced in Somerset is a pleasant experience. Waiting is comfortable and the time you wait for your service to be complete is very reasonable. I also appreciate they ask before they change filters and other car parts.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/08/2018

Thanks for the nice words!!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JW
Joe W.
Somerset, KY
2007 Hyundai Entourage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
review
Polite people, competitive prices, washes vehicle.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/08/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

MH
Martin H.
Somerset, KY
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great service
Always friendly and fast
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/07/2018

Thanks for the 5 STARS!!! You are a GREAT customer!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Anonymous avatar
Verified Customer
Corbin, KY
2017 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Quick service
Their service team got me in and out the door within an hour. Their prices are reasonable too.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/07/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Anonymous avatar
Verified Customer
London, KY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great atmosphere! Great people!
They treat you like family.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/07/2018

Thanks for the nice words!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CF
Cathy F.
Williamsburg, KY
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
Service Department
The service department employees were courteous and professional. Service was performed in less time than I expected.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/04/2018

Thanks for the kind words!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Anonymous avatar
Verified Customer
Bronston, KY
2017 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Helpful people
It was a very nice facility and the people were welcoming.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/04/2018

Thanks for the nice words! We will work harder to get that 5th
star!

Keith Kosmecki
Parts and Service Director
606-677-1101

RG
Regina G.
Bowling Green, KY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Great and friendly people.
Really nice people. Haven't had any issues. Great place to go.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/01/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Anonymous avatar
Verified Customer
Somerset, KY
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Always fast snd courteous
Typical oil change. Super nice and friendly. Brought my carriage filter in to review stating it needed to be changed, as it is doing its job well. Gave permission to change and as always, it was washed when I got it back! Thank you!!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/01/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

AB
Anita B.
London, KY
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Love my Hyundai
Always friendly from my purchase to my service appointments
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/01/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

AA
Amy A.
Somerset, KY
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Service
Very friendly
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/30/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

AH
Angel H.
Somerset, KY
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Outstanding Customer Service
The Customer Service was outstanding! They were efficient, thorough, and respectful. I will return to this dealership for all of my future service needs!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/29/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Displaying Review 1 - 20 of 662 in total