Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 1031 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


CM
Crystal M.
London, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Service center
Great service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 11/11/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

GC
Gregory C.
Bethelridge, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2019 Category: Service
Slow
Need a different car
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/31/2019

I'm sorry about the delay on your vehicle. We have to follow hyundais repair procedure on the vehicle. The first time we put a steering column in without the electric motor. This time we put the electric motor in folowing hyundais procedure. The motor was on backorder. Again sorry for the delay and your car is ready. Thanks

Keith Kosmecki
Parts and Service Director
606-677-1101

RM
Robert M.
Nancy, KY
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Good service experience
Easy to get convenient appointment, fast service got oil change,tires rotated and vehicle wash in about 1 hour. Service personnel friendly and helpful.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/31/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BH
Bobby H.
Nancy, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2019 Category: Service
More efficient than most in Somerset ky.
Just to be a little more informative on how long any additional tasks might take to finish.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/31/2019

Thanks for taking time to respond! I'm sorry if you not informed about the recall we had to perform on your vehicle. We will do a better job of informing you on your vehicle. Sorry again Thanks

Keith Kosmecki
Parts and Service Director
606-677-1101

LT
Larry T.
Williamsburg, KY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Good people, courteous, quick, efficient
They take care of our needs as far as the Tucson is concerned
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/25/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

IB
Isaiah B.
Monticello, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Customer service
Great place
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/25/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Robbins, TN
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Excellent service
They took very good care of us while we waited for an oil change
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/24/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BS
Becky S.
Columbia, KY
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Awesome Service
First time at the dealership for warranty work. First noticed how clean and customer friendly the waiting area is. Was in and out in no time!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/22/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

SM
Sharon M.
Smiths Grove, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Service
Great service always. Very friendly people
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/21/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DH
D. H.
Pine Knot, KY
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Good support and service
We have had our vehicle since 2014, have had no problems with vehicle or dealership.
Would recommend to others.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/21/2019

Thanks for taking time to respond!! We will work herder to get the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JG
James G.
Mount Vernon, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
Great Friendly People
Everyone is friendly, make you feel comfortable while waiting. Overall Great Service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Williamsburg, KY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Service engine light on
Vehicle towed in due to check engine light on
The troops at Somerset diagnosed the problem quickly and was repaired as quickly as possible
Great Group!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

CA
Crystal A.
Lebanon, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
2018 Hyundia Elantra
Great service in a timely manner 🥰
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

RM
Robert M.
Nancy, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2019 Category: Service
Good service experience
As usual very pleased with service on my 2016 Sonata, easy to get appointment at convenient time and short wait. Very comfortable chairs in waiting area. Only thing this time tire pressure apparently was not checked as it has been in past services. I checked the pressure read out on the instrument panel and 3 tires were 3 pounds down and one was 8 pounds down.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for taking time to respond!! I will have a talk with tech that did your vehicle !!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Bumper
The only complaint I have about the car is my bumper. The day I bought the car the bumper was not right. Still isn't no one w fix it and I have to pay out of pocket.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

MJ
Martha J.
Pine Knot, KY
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Myself
Nice pleasant atmosphere
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Russell Springs, KY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2019 Category: Service
Service
I have always gotten great service and in a timely manner.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/15/2019

Thanks for taking time to respond!! We will work harder for 5
STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CM
Charles M.
London, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
oil change and radio reset
good
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/11/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DC
Donald C.
Somerset, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
service
always courteous, always efficient, always prompt
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/02/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Williamsburg, KY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Everyone is friendly and service is wonderful
If you arrive before appointment they still start servicing car before appointment
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/27/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Displaying Review 1 - 20 of 1031 in total