Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

728 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DC
Donald C.
Somerset, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
prompt service
everything OK

AW
Angela W.
Somerset, KY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Friendly service, fast and helpful
Overall service was wonderful. No complaints at all, they even washed my cash, win win!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/21/2018

Thanks for the 5 STARS!! Thanks for the kind words!!

Keith Kosmecki
Parts and Service Director
606-677-1101

MB
Maureen B.
Nancy, KY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
The people
Great bunch of people. Helpful and friendly. I had my son come in and buy a car in June. I highly recommend this dealership.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/21/2018

Thanks for the 5 STARS!!! Thanks for the kind words!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DJ
Debra J.
Nancy, KY
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Can make appointments online.
N/A
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for taking time to respond! We will work harder to get 5 STARS.

Keith Kosmecki
Parts and Service Director
606-677-1101

WM
William M.
Somerset, KY
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Top notch service
I've bought 4 vehicles through our local Hyundai agency and have used their service department many times. I've never been disappointed. .they are always professional, courteous, and prompt. I would and have recommended them to several friends and family.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

KR
Kristina R.
Russell Springs, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent
I recommend this dealership for always being fast and friendly. The employees are not pushy and knowledgeable about their products. The service department is quick and clean and welcoming while you wait.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Customer Service
The customer service was very good .
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Nancy, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Excellent service
Always have a excellent experience at Hyundai. Have used them for years for all my service needs even before I owned a Hyundai. All the employees are great and always very helpful.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Monticello, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great customer service
Great service with friendly people.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JG
Joyce G.
Monticello, KY
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
great service
great service and friendly staff
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

PP
Portia P.
Somerset, KY
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Always friendly and ready to help!
Got an appointment in two days, was treated in a friendly manner, fixed my car and even washed it for me!!!!!! The only negative was they did not tell me how long it would take and I had to wait for over 2 hours when I could have left the car and picked it up when it was finished. However, maybe they didn't know exactly how long it would take.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/18/2018

Thanks for the 5 STARS!!! Sorry for the longer then expected wait.

Keith Kosmecki
Parts and Service Director
606-677-1101

CJ
Cecil J.
Burnside, KY
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service Appointment
Tried to make an appointment on line. The system would not let me schedule an appointment on line. Informed the service desk that I could not make the appointment on line. I called, got an appointment the next day. Dropped the car off and was called when service was completed.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/14/2018

Thanks for taking time to respond! Thanks for the 5 STARS!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Hyundai is the best place to purchase and service a great car.
We’ve had nothing but positive experiences with the sales and service department at Hyundai. I don’t plan to ever drive anything other than a Hyundai from here on out.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/14/2018

Thanks for the 5 STARS!!! Thanks for the kind words!

Keith Kosmecki
Parts and Service Director
606-677-1101

KM
Kathy M.
London, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Kathy m
I was unable to personally take my car to them, so someone came to my work and picked it up and brought it back..they also washed it for me.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/13/2018

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

RM
Reynolds M.
Corbin, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Quick Service
Quick service and staff are friendly
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/13/2018

THANKS FOR TAKING TIME TO RESPOND!! THANKS FOR THE 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Williamsburg, KY
2019 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Initial service on new Santa Fe
Excellent service in a timely fashion
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/12/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Monticello, KY
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
SErvice
Overall experience was ok
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/12/2018

Thanks for taking time to respond! We will work harder to get 5 STARS!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Alpha, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Great Job
They were there waiting at the desk and got started right away very nice waiting area.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/10/2018

Thanks for taking time to respond! We will work harder to get 5 Stars!

Keith Kosmecki
Parts and Service Director
606-677-1101

BF
Bonnie F.
Somerset, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Jennee
Nice place.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 09/04/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DW
Delbert W.
Somerset, KY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Satisfaction
Great attitudes and quality work
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 08/23/2018

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

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