Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

811 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


LB
Lydia B.
Crab Orchard, KY
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Easy
Having your car in for service and repairs is a challenge at best. However, my car needed an oil change and a seat cover replaced so they scheduled me an appointment and a loaner car at my convenience. I so appreciated it!
Thank you very much!
Lydia B
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/22/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

LC
Laura C.
Waynesburg, KY
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2019 Category: Service
Hyundai of somerset
Friendly staff. Great service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/22/2019

Thanks for taking time to respond!!! We will work harder to earn 5 STARS!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Park City, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service
Service is fast
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

TM
Tony M.
Somerset, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
The customer service was great!
The service is friendly every time and fast on my wait time.I would recommend this dealership in Somerset,ky very strongly they all are professionals.Thanks.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BR
Bonnie R.
Somerset, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Hyundai of Somerset has wonderful service department!!
I have been going to the service department at Hyundai of Somerset for several years. They have always been kind, friendly, knowledgeable and dependable. The main reason I just bought a new Sonata is because if the excellent service I have received.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/17/2019

Thanks you for the very nice words!!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Eubank, KY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
comprehensive service
I was very pleased with the service department. They did a comprehensive assessment of my vehicle and they were very helpful and pleasant.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/16/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Waynesburg, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Fast service and clean waiting area.
Waiting with a 2 year old is not always fun. But their fast service helped to make this wait tolerable. And clean waiting area and bathrooms.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/15/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

TB
Terry B.
London, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Professional
Always good experience- lets us know what’s going on and if anything needs replacing!!! Work finished in timely manner! Staff knowledgeable and pleasant!!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/15/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

KG
Kathy G.
Somerset, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Customer service
Customer service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/10/2019

Thanks for taking time to respond!!! Thaks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BC
Betty C.
Williamsburg, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service
It does not matter if you arrive early or on time my vehicle is taken for service immediately.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/10/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DC
Donald C.
Somerset, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
People who care
The friendliness the kindness and they remember you.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/08/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Mount Vernon, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
Wonderful Place
Over all they are spectacular! Extremely nice ppl, and Great service. I'm always pleased with every service provided.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/04/2019

Thanks for taking time to respond!! We will work harder to get 5 STARS!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Great service
Quick.service nice people
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Quick Serivce
Quick, reliable service.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JL
Jan L.
Nancy, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018 Category: Service
Great Service
I am very pleased that the great service that I received in the past has returned to Hyundai of Somerset!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/31/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

SM
Susan M.
Somerset, KY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Service
Always prompt and explain what was done.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/31/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JW
James W.
Burnside, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018 Category: Service
Service
Service staff extreamly helpful. Didn't expect the wash and shine car looked great.
Great job much appreciated!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/28/2018

Thanks for taking time to respond!! We will work harder to get 5 STARS!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Monticello, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2018 Category: Service
Oil change pricing
Had a coupon, guy acted like it was a burden because I didnt tell them till after service other then that serviced vehical like normal, all in all really no complaints
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/26/2018

Sorry for getting that feeling. We will address this and make sure it does not happen again. Thanks

Keith Kosmecki
Parts and Service Director
606-677-1101

KS
Katrina S.
Somerset, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Excellent Service
I work from home & by the time I get off work I would not be able to pick up my car. They always bring my car to me when they’re finished. I’ve never had service like this.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/26/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Burkesville, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Vacay Bound
Got my Tucson serviced last minute before vacation. They changed my oil/filter and also fixed a minor recall while I was there. Great service and friendly staff.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/26/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

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