Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

928 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Somerset, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Awesome people. Awesome service
Great group of people. Always going above and beyond to make customers happy

Verified Customer
Somerset, KY
2008 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
cat
Your friendly but serious people are very good about working with people.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/14/2019

Thanks for taking time to respond!! We will work harder to get 5 STARS!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BB
Bill B.
Somerset, KY
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
great service
they even washed my car I wasn't expecting that so nice...
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/14/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

RS
Rom S.
Lehigh Acres, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great customer service and techs!
Being part time residents, we were extremely please to find a quality dealership nearby.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/11/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Whitley City, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/10/2019 Category: Service
Horrible Communication.
The front desk workers think the customers are mind readers.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/14/2019

I'm sorry we didnt take better care of you!! We will do a better job next time!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Professional staff
Kind considerate service personnel and fast turnaround on work.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/11/2019

Thanks for the 5 STARS!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Welcoming staff, great service
Prompt attention, very polite and professional staff.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/11/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

LB
Lydia B.
Crab Orchard, KY
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Another great experience!
It is consistency. #1 The lady who schedules my appt., #2 & who is always there to greet me with a smile, and #3 gets done what I need done each time I come in is like going to visit a friend whose there to help me in this very important task of maintaining my vehicle, not only in my life but all the other customers as well. The importance of getting from point A to point B every day safely, comfortably and on time is so important. The reliability of the services and trust of their product(s) makes my life easier.
Thank you!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/11/2019

Thanks for all the nice words!!! Thanks for the 5 Stars!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CB
Cynthia B.
Somerset, KY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great service
Great service as always at Hyundai of Somerset. Pleasant area to wait and fast service.

MB
Michael B.
Monticello, KY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2019 Category: Service
Great
Good to work with the service department excellent
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/10/2019

Thanks for the nice words!! We will work harder for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JL
Jan L.
Nancy, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
JL
Great Service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/04/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great service
Friendly
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/04/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2019 Category: Service
Service facility needs to be updated
Overall service facility is old and somewhat difficult to enter & exit and find parking. To sell new, modern vehicles should be matched when it comes to service facility image. FYI, I could NOT change the "overall rating star", I would have rated it as the middle star.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/04/2019

Thanks for the kind words? We will work harder to get the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BD
Betty D.
Science Hill, KY
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Customer Service from Sales to service is awesome.
I have bought 3 vehicles from this dealer. The sales staff, service department and finance office were all very courteous and very helpful in every way.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/29/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

VH
Vinnie H.
Somerset, KY
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
they take care of you soon as they can they don't make you wait they do extra without being ask they are all so nice
They are all so nice and you don't have to wait all that long
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/23/2019

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JH
Janet H.
Somerset, KY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great Service
Great Service with very friendly caring staff
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

PW
Phillip W.
Somerset, KY
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
The employees are all so helpful
Great
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JS
Jerry S.
Somerset, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Streeval
As always...the staff and service personnel are friendly and extremely proficient in their service.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Corbin, KY
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Very professional
I really like this dealership. Everyone is very nice. Prompt service!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Monticello, KY
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
The price of the oil change was great.
The price of the oil change was great.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 05/22/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Displaying Review 1 - 20 of 928 in total