Thank you for taking the time to provide feedback on your experience. We strive to provide the best service to our customers to ensure they are happy with the repair. I attempted to reach out to you via telephone to discuss the problem with your vehicle but was unable to. Please feel free to call us back at 209-521-2378 so we may attempt to resolve the issues with your vehicle.
On 08/06/13 Debra bought vehicle in becuase vehicle was over heating. At that time reccomended the radiator, thermostat, and over flow bottle due to radiator being cracked, thermostat being stuck closed, and alot of rust inside system. before repair we advised Debra that the vehicle may have further damage but she decided to proceed with repairs.
Called Ray to speak with him about review and he said he had nothing to do with it, we had to speak with Debra. We called Debra and she said she didnt have a problem with our service, that she will continue to bring cars to this shop and that she will call to rescore the review on the shop.