Reviews
RB
RICK B.
Weymouth, MA
Lexus ES 350
Verified
Relaible and friendly service.
I have taken my vehicles for service and repairs to JB Auto for many years and have had nothing but excellent and reasonably priced service from its competent mechanics. I would recommend its services to others without hesitation..
Recommended
JP
John P.
Weymouth, MA
Ford F-150
Verified
John said the staff is pretty responsive and pretty quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Rob C.
Marshfield, MA
Volkswagen Passat
Verified
Rob said it was exceptional service and great pricing, but the staff left excess stuff all over his tires.
Recommended
This review was collected via phone interview by Customer Research Inc.
KA
Kathleen A.
Weymouth, MA
Toyota RAV4
Verified
Kathleen said they were efficient and fast and it was a job well done.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Mohammed K.
Weymouth, MA
Nissan Altima
Verified
Mohammed said the business did what was needed.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Chris C.
Cohasset, MA
BMW 3 Series
Verified
Chris said the staff was prompt, personable and knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
JENNIFER S.
Hingham, MA
Toyota Camry
Verified
Outstanding Service
Another excellent experience at JB! Steven is a real gem! He carefully explained and showed me the repairs my car needed. Because the estimated work time was a few hours, he.arranged transportation for me, home and back again to the station. Car is in great shape now!
Recommended
RS
RICHARD S.
Hingham, MA
Toyota Corolla
Verified
always professional
Every time I have dealt with JB it has been excellent.. Always professional
Recommended
DS
Dean S.
Weymouth, MA
Nissan Frontier
Verified
Dean said the staff are fair. Everything is great at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
GB
GINNY B.
Weymouth, MA
Subaru Impreza Sedan
Verified
Review service appt 4/20/18
While I brought my car in for an oil change, I learned that my tires were in dangerously bad condition. I saw the wear and cracks in the rubber. It was a blow out waiting to happen. I replaced the tires and opened a JB Auto Care account to lessen the finalize impact. There was even $100 off for doing so. The staff was great and actually gave me a loaner while they completed the work.
Recommended
MC
Matthew C.
Quincy, MA
Ford F-150
Verified
Matthew said the service was excellent and the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
JOSE D.
Weymouth, MA
Jeep Wrangler
Verified
Very satisfied
Steven was very pleasant as always. He explained to me the pros and cons of my future repair.
He offered me a ride back to my house with Uber.
Very attentive and professional as well.
Thanks Steve
He offered me a ride back to my house with Uber.
Very attentive and professional as well.
Thanks Steve
Recommended
GC
GAYLE C.
Green Harbor, MA
Jeep Grand Cherokee
Verified
I felt comfortable that the employees were honest and trustworthy
I had no reservations about doing rear brakes at JB Auto (was my first time there) i felt confident doing business there. So I purchased 4 tires as well. They had all this unexpected work done (I knew it was needed) in 4 hours. I am happy as I needed a new shop. I found my new shop and I live far away (Duxbury)
Recommended
AR
Aleandro R.
Weymouth, MA
Jeep Renegade
Verified
Aleandro said this business has amazing customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jack C.
Weymouth, MA
Toyota Camry
Verified
Jack said he is very satisfied with the staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
RICH M.
Weymouth, MA
Lexus ES 300
Verified
McNeice ES 300
Thanks for another job well done and to Billy for his support.
Rich
Rich
Recommended
LS
Leana S.
Braintree, MA
Ford Fusion
Verified
Leana said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
Kylie F.
Massachusetts
Hyundai Sonata
Verified
Kylie said the staff were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
WS
William S.
Weymouth, MA
Jeep Grand Cherokee
Verified
William said there were no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
DEBORAH B.
Hull, MA
Saturn Ion
Verified
I trust everyone at JB Auto
Everyone is great, I never have to Pqworry about being over-charged or having services done I don't need.
Recommended