Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

928 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
96% Would Recommend
Latest Review about 11 hours ago

Reviews


RB
RICK B.
Weymouth, MA
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Relaible and friendly service.
I have taken my vehicles for service and repairs to JB Auto for many years and have had nothing but excellent and reasonably priced service from its competent mechanics. I would recommend its services to others without hesitation..

JP
John P.
Weymouth, MA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
John said the staff is pretty responsive and pretty quick.
This review was collected via phone interview by Customer Research Inc.

RC
Rob C.
Marshfield, MA
Volkswagen Passat
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Rob said it was exceptional service and great pricing, but the staff left excess stuff all over his tires.
This review was collected via phone interview by Customer Research Inc.

KA
Kathleen A.
Weymouth, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Kathleen said they were efficient and fast and it was a job well done.
This review was collected via phone interview by Customer Research Inc.

MK
Mohammed K.
Weymouth, MA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mohammed said the business did what was needed.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Cohasset, MA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Chris said the staff was prompt, personable and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JS
JENNIFER S.
Hingham, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Outstanding Service
Another excellent experience at JB! Steven is a real gem! He carefully explained and showed me the repairs my car needed. Because the estimated work time was a few hours, he.arranged transportation for me, home and back again to the station. Car is in great shape now!

RS
RICHARD S.
Hingham, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
always professional
Every time I have dealt with JB it has been excellent.. Always professional

DS
Dean S.
Weymouth, MA
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dean said the staff are fair. Everything is great at this business.
This review was collected via phone interview by Customer Research Inc.

GB
GINNY B.
Weymouth, MA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Review service appt 4/20/18
While I brought my car in for an oil change, I learned that my tires were in dangerously bad condition. I saw the wear and cracks in the rubber. It was a blow out waiting to happen. I replaced the tires and opened a JB Auto Care account to lessen the finalize impact. There was even $100 off for doing so. The staff was great and actually gave me a loaner while they completed the work.

MC
Matthew C.
Quincy, MA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Matthew said the service was excellent and the service was good.
This review was collected via phone interview by Customer Research Inc.

JD
JOSE D.
Weymouth, MA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Very satisfied
Steven was very pleasant as always. He explained to me the pros and cons of my future repair.
He offered me a ride back to my house with Uber.
Very attentive and professional as well.
Thanks Steve

GC
GAYLE C.
Green Harbor, MA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
I felt comfortable that the employees were honest and trustworthy
I had no reservations about doing rear brakes at JB Auto (was my first time there) i felt confident doing business there. So I purchased 4 tires as well. They had all this unexpected work done (I knew it was needed) in 4 hours. I am happy as I needed a new shop. I found my new shop and I live far away (Duxbury)

AR
Aleandro R.
Weymouth, MA
Jeep Renegade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Aleandro said this business has amazing customer service.
This review was collected via phone interview by Customer Research Inc.

JC
Jack C.
Weymouth, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Jack said he is very satisfied with the staff.
This review was collected via phone interview by Customer Research Inc.

RM
RICH M.
Weymouth, MA
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
McNeice ES 300
Thanks for another job well done and to Billy for his support.

Rich

LS
Leana S.
Braintree, MA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Leana said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KF
Kylie F.
Massachusetts
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Kylie said the staff were nice.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Weymouth, MA
Jeep Grand Cherokee
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/04/2018 Category: Service
William said there were no problems.
This review was collected via phone interview by Customer Research Inc.

DB
DEBORAH B.
Hull, MA
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
I trust everyone at JB Auto
Everyone is great, I never have to Pqworry about being over-charged or having services done I don't need.