Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

2478 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.2894753/5Overall Rating 4.2894753/5Overall Rating 4.2894753/5Overall Rating 4.2894753/5rating 4.2894753
Original
Overall Rating 2.42105/5Overall Rating 2.42105/5rating 2.42105rating 2.42105rating 2.42105
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Tucson, AZ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Top notch service department
Jim Click Hyundai service department on Auto Mall Drive is the best! From the warm welcome by administrative staff to the service reps who explain what’s needed to the clean spacious waiting area. First rate staff one and all. This dealership is trustworthy and honest. Friendly and courteous. Knowledgeable and caring. I highly recommend the service dept for oil changes to repairs without reservation.

MH
Melissa H.
Kearny, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
More than EXCELLENT service!
Lee is always going above and beyond to take care of my maintenance needs and recalls in a timely matter. He never returns my vehicle dirty either. Ethan also makes sure I have a delicious cookie and water. The people of Jim Click Hyundai never disappoint.

MG
Mary G.
Tucson, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Service
I've always had excellent service with Jim Click Hyuandai/Madza. Whether it be buying my new car, oil changes and other services as needed.

ZA
Zelda A.
Tucson, AZ
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Customer service
My service representative Lee was very helpful and giving me information about my car.Through and personable.
Eric S. from Jim Click Hyundai Auto Mall responded on 03/25/2019

Thank you for taking time to fill out the 5 star review, Lee and the service team appreciate all the great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Rio Rico, AZ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great service
Fast service
Eric S. from Jim Click Hyundai Auto Mall responded on 03/25/2019

Thank you for taking time to fill out the 5 star review, Lee and the service team appreciate all the great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Tucson, AZ
2014 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2019 Category: Service
no title
I think these types of reviews should be sent out a few weeks after work is done. Not always immediately sure how good fixes are until you've driven for a while! ;-)
Barry S. from Jim Click Hyundai Auto Mall responded on 03/22/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


RK
Robert K.
Tucson, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Pretty fast turnaround
They got me in and out relatively fast. Went to the fruit basket and got a complimentary orange while I was waiting.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/22/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


AH
Anthony H.
Tucson, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Great dealership, great cars!
Extremely happy with the Hyundai Tucson 2018. Great car, great design, driving experience. Jim Click Hyundai Auto Mall is a great dealership: very fast and effective service. Highly recommended
Barry S. from Jim Click Hyundai Auto Mall responded on 03/22/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


AK
Allen K.
Tucson, AZ
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
owner
commitment to serve
Barry S. from Jim Click Hyundai Auto Mall responded on 03/20/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


JF
John F.
Oro Valley, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Great
Great service. They have all the right parts and know how to fix my Hyundai.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/20/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


TK
Taehwan K.
Oro Valley, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
great
great
Barry S. from Jim Click Hyundai Auto Mall responded on 03/20/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


Verified Customer
Oro Valley, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Recent service
Great personal service and attention to detail as always at this dealership.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/20/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


SB
Silas B.
Tucson, AZ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellent service
I arrived for a scheduled appointment and found I was a day late. However, they were able to take my car in for it’s scheduled lifetime maintenance. They also completed a recall item and had my car back to me in short order.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/20/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


Verified Customer
Tucson, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Great Service
Great service provided by Rickey
Barry S. from Jim Click Hyundai Auto Mall responded on 03/20/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


JL
John L.
Oro Valley, AZ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Great service
Overall the Service Dept. do a great job in greeting you as well as attending to your purpose. I look forward to my next visit. They even left a cookie separately wrapped and a bottle of water in my car for me to enjoy. A touch of Class!
Barry S. from Jim Click Hyundai Auto Mall responded on 03/18/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


GB
George B.
Arizona
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Service was done in few hours. The car was in for a recall.
This location is the closest one to where we live, so it is convenient for me.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/18/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


Verified Customer
Tucson, AZ
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Helpful, courteous staff
I highly recommend Mathew. He helped me get the door handle replaced that was working intermittently. I was able to bring the car in without an appointment when the handle didn’t work after coming in a few times on a scheduled appointment only to have it work. Thank you Mathew.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/18/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


Verified Customer
Tucson, AZ
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Very helpful
they allways get the work done in timely manner
Barry S. from Jim Click Hyundai Auto Mall responded on 03/18/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


SO
Susan O.
Tucson, AZ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
People are friendly and answer all my questions,
Everyone is so helpful!
Barry S. from Jim Click Hyundai Auto Mall responded on 03/18/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850


KP
Kimberly P.
Tucson, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Great, as always
The guys in service are always amazing, helpful, and informative.
Barry S. from Jim Click Hyundai Auto Mall responded on 03/18/2019

Thank you for taking time to fill out the review, we appreciate your time and business!

 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850