Jim Click Hyundai Auto Mall

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,179 Reviews)

ReScore Reviews™ (66)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


GJ
George J.
Tucson, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020 Category: Service
Honest, reliable, courteous attention, to all my needs.
I really don't need to expatiate beyond my comments above. The most important thing for
me (and you at Hyundai) is that I will have no difficulty in returning to this dealership for future
service and for a future car.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/30/2020

Thank you for taking time to fill out the 5 star review with great feedback, the parts and service team appreciate your time and business! 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

JK
Jeffrey K.
Tucson, AZ
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Friendly and efficient!
We have been going to this place since 2007 to keep our Hyunday 2007 in good shape. We are happy with the friendly and efficient service we get.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/24/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

ET
Ed T.
Tucson, AZ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020 Category: Service
Always outstanding service.
Fast and professional with no upscale.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/24/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Boise, ID
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020 Category: Service
Service People
The people make the difference.
Barry S., Assistant Service Manager from Jim Click Hyundai Auto Mall responded on 11/21/2020

Thank you for the 5 star rating. We appricate your business here and look forward to servicing your vehicle again.

Barry Schachter
Assistant Service Manager
(520) 407-4839

LL
Lynda L.
Oro Valley, AZ
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Excellent customer service
I always receive excellent customer service. Lee and his team always go above and beyond providing awesome customer service.
Barry S., Assistant Service Manager from Jim Click Hyundai Auto Mall responded on 11/21/2020

Thank you for the 5 star rating. We appricate your business here and look forward to servicing your vehicle again.

Barry Schachter
Assistant Service Manager
(520) 407-4839

DM
Danira M.
Scottsdale, AZ
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Amazing customer service
I’m so happy they are so flexible and so professional!
Barry S., Assistant Service Manager from Jim Click Hyundai Auto Mall responded on 11/20/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Barry Schachter
Assistant Service Manager
(520) 407-4839

SN
Showri N.
Maricopa, AZ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020 Category: Service
Good Experience
Friendly Reception, Clear Explanation with patience, though it takes long time, will receive the satisfaction and happy.
Barry S., Assistant Service Manager from Jim Click Hyundai Auto Mall responded on 11/16/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Barry Schachter
Assistant Service Manager
(520) 407-4839

AD
Anthony D.
Marana, AZ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020 Category: Service
Amazing customer service
I was very pleased with the exceptional service I received. I work in customer service so I know how hard it is to keep a smile on sometimes, especially when you’re busy. I’m grateful for the staffs courtesy and attention to detail.
Barry S., Assistant Service Manager from Jim Click Hyundai Auto Mall responded on 11/16/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Barry Schachter
Assistant Service Manager
(520) 407-4839

Verified Customer
Tucson, AZ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020 Category: Service
Hard to get appointment for oil changes,
We use Jim Click Nissan for our oil changes because it's easier to get an appointment.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/13/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Marana, AZ
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Service as promised
I hate reviews because they ask too many questions and force you to answer things you don’t want to.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/13/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AB
Armando B.
Tucson, AZ
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
Lube, oil filter service
my service was excellent, as was price. I appreciated being told of needed upcoming 30K service and what I expect to pay. Don't like surprises in this.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2020

Thank you for taking time to fill out the 5 star review with great feedback, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

DE
Donald E.
Oro Valley, AZ
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020 Category: Service
Always done right
Great service and knowledgeable personnel
Eric S. from Jim Click Hyundai Auto Mall responded on 11/05/2020

Thank you for taking time to fill out the 5 star review with great feedback, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

TK
Taehwan K.
Oro Valley, AZ
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2020 Category: Service
nice service
Pretty fast and so kind to me thanks.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/03/2020

Thank you for taking time to fill out the 5 star review with great feedback, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

CB
Charles B.
Marana, AZ
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020 Category: Service
Service Department
The people who work there!
Eric S. from Jim Click Hyundai Auto Mall responded on 10/31/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

MP
Mike P.
Tucson, AZ
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020 Category: Service
Best customer Service
Lee was so kind and helpful. He always kept me updated. I had 3 recalls on my car. The first two were completed on day one on a Thursday . I had an hour wait. The third part needed to be ordered. He ordered it that same day. He called me Monday morning and said he had my part. He scheduled me Wednesday I dropped my car off in the morning and it took three hours. When I picked up my car it was washed as well. Lee is very sweet and I appreciated him.
Eric S. from Jim Click Hyundai Auto Mall responded on 10/30/2020

Thank you for taking time to fill out the 5 star review, the parts and service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850